Gyu-Kaku – Sugar Land, TX
Excellent experience. Wait staff is extremely knowledgeable, helpful and very nice. Meats were seasoned perfectly and overall experience is awesome.
I absolutely love this place. The service is always very hyped as you arrive and tends to die down. For example upon arrival our waitress explained their special and gave us some recommendations but towards mid dinner I was hunting her down for a refill on my drink and then later for the check. Other than that the season on the food is good and prices are good for the amount one receives. Fyi- get a meal special. My hubby,daughter and myself can eat a meal fit for 2 people. Portions are big.
My wife and I enjoyed the food here. We came in around 9PM and they gave us the specials and incentives to take 20% off our bill by checking-in on Yelp. I would recommend this place.
It’s was my son’s birthday and I actually notified the host about it, besides writing a note in my reservation... the host completely forgot, no surprise here... we have been in this place before, and every time the hostess are not the best; this is an opportunity for this place.
Then, the service was quite slow.
In conclusion, it seems you guys need better management.
this is a good place for friends or family members gathering! Excellent! always return to this restaurant
Excellent Service! (Thank you, Gio!) he was so efficient and professional. We did love the food, and definitely, we are going back. Oh, and not to forget, the ladies at the reception were lovely...Thank you
Delicious food, Great service, Fresh meat, Thoroughly enjoy the experience!!!
This is the 3rd location we have visited in the Greater Houston area. This location did not live up to the other two. Poor slow service ruined the night for us.
We were two couples and it was very obvious that our order had not been turned in so we sat and sat while the other couple had their food delivered and cooked half of their meal before we received anything.
Our Server was too busy and didn't ask for help and kept blaming it on the kitchen being backed up. But everytime we asked someone else for something, they brought it immediately.
As we were leaving we made a comment to the Manager who was standing at the Hostess stand and he seemed very indifferent (we had already paid and weren't looking for a comp, just letting him know).
Staff need to pay attention to all of their customers and don't focus to just one particular customer throughout the night.
This is truly a well run restaurant. Ambiance, food, service, etc. are just perfect.
We got the Shogun. Loved the kolbe. Pork Brent was ok as we Other meats. Added the chicken garlic noodles which were delicious.
They got out order correct but sometimes had to wait between dishes.
We made a reservation for 3 which turned to 5 and they were very accommodating. We had no drunks for long periods and lots of dishes before the waiter would clear but he was very nice.
It was my boyfriends birthday and i chose this restaurant to give us all a new experience. I understand that this is a grill-at-the-tabe type of restaurant however all the others that we’ve been to have been able to meet all of our accommodations. I have two friends who dont eat pork. Because of this they decided to stick to a safer option which was the ramen. When my friend asked if she could modify her meal in any way we were met with constant no. No to almost anything we asked which was in the end annoying. I understand that as a restaurant you have to follow certain guidelines, however if you’re not going to allow certain modifications to your menu then specify it. Our waitress was almost clueless on menu items. She wasnt sure what could be taken away or added or even changed. We left her a nice tip still because she was doing her best. I’ll come again but maybe in a few months.
The food was amazing- we got the meat lovers and everything was delicious. It was a lot of food
The food was top notch. Service was excellent. We did the party for 6 and enjoyed all the food. There was plenty of it. Would definitely go back.
First time for any of my family to try this style of restaurant. EVERY one of us are ready to go back. There was not a single thing that I could say poorly of our dinning experience. Service was top notch. Food seemed fresh and of good quality. Definitely on our return list!
Delicious and nice concept
Pretty good food. All the meats had a ton of flavor. The waiters/waitresses were all doing their job well but what seemed to be delayed is the kitchen. My parents and kids got their meals way before my husband and I got ours. Also my husband ordered the short rib Father’s Day special. Maybe that’s where he went wrong ordering a special because I’ve rarely ever had a special that was actually special. It was $28 for one large rib (mostly bone and fat) no rice or sides at all! Overall we enjoyed our food and experience.
We were celebrating Father’s Day! The food was good, service was great! It was our first time there and we are already planning to go back! We were all really hot. Like sweating hot and there were 3 different times that trays were dropped and that was pretty loud. Overall we really enjoyed it!
Excellent Food & Service! Location Is Good But Parking Can Be An Issue At Times.
Our waiter Miguel was absolutely amazing and patient with us, as it was our first time there. We had such a great time and the food was excellent so it definitely won’t be our last!
What an amazing experience! We’ll be going back soon
The food was great and the service was good also
Had a wonderful time. Service was excellent. And food was great.
High quality food, great staff, best value for japanese or korean bbq in Sugarland hands down. The garlic noodles are a must try,