Gyu-Kaku – Sugar Land, TX
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.
- Please bring a mask and use it all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
Everything was good quick service quick management and everything went well. We had a small problem with the grill but it was fixed immediately! Overall great everything
We made a reservation for 9pm dine in since it was stated as happy hour from 9 till closing. When we about to order, the waiting staffs will not honor what is on the menu as well as on the website. We were told the store will close at 930p so no more happy hour price. I am not sure what closing time have anything to do with the pricing as published. It was late so we decided to stay. We were rushed to order drinks and yet the waiter forgot our beer. We always had a great experience at Gyu-Kaku at any location. But the rice last night were all under cooked. All the staff seemed too busy cleaning up to leave since we sat down, even though there were still people eating. So we did not let them know the issue with the food/rice. Too bad the attitude they had last night spoiled our good experience at this restaurant.
My son loves to cook the food. Excellent meat selection. Great experience.
Servers were really attentive. Everything was provided for, without us raising a finger.
We had a blast! The food is delicious, the sake is delicious and the beer is amazingly delicious! Service was good not great; waiter was informational but not very attentive. The restaurant is very covid-19 cautious and clean. We will definitely recommend as well as return sooner rather then later.
Always great. It’s my favorite restaurant
I had a good time. We’ll come back
Always a great time and food is great
It was just ok. The have plastic forks, like really cheap plastic forks which are difficult to use. Our server was training someone else and it just seemed awkward. You would think we’d have twice as good service having 2 waiters but it didn’t happen that way. There was a waitress who was very sweet and helpful but she wasn’t assigned to our table. I don’t think we’ll be back we gave it 3 try’s and each try it’s gotten worst.
Great food, as always. The service was excellent. We really enjoyed ourselves.
We were almost finished with our meal before the second seaweed salad came out. We had three different servers, and things got mixed up among them.
Amazing service! Everyone was very attentive making sure we had an amazing experience. And we sure did! The food was amazing! They also had good hygienic practice good for this time of Covid!
I had a reservation for 7 was seated close to 7:30 no point to a reservation. I was told it would be a 5 min wait, felt like the front staff had forgotten I was waiting until I had asked a second time if my table was ready.
Really enjoyed dinner - food was delicious, service was perfect and the attention to social distancing felt very safe. Will definitely return. :)
Greeter was rude! Although we reserved at 8 pm, we came at 8 pm they checked us in but Then they kicked us to stand outside until 8 15 pm because the tables are not ready! We ordered food right away, but it Took them almost until 9 pm the raw meat came out! Everyone was rushing! The meat doesn’t look fresh. The waitress ( in training ) makes us round up the dirty dishes to give to her! If the restaurant is not ready then they should remain close instead of treating as if they are doing us a favor! Currently with the high price they charge it’s not worth it to come here.
Son’s birthday dinner and it wasn’t as great as how we would want it to be. Food was ok. And service was not as attentive
Excellent environment, friendly service, great menu choices and really decent food and at affordable prices. Will be back
Excellent experience great staff. Great food!
It was a great experience even with COVID. Our server was very attentive and polite.
Had a great time with my parents on Saturday evening! Our server was amazing and the food was equally good.
Great location of gyu kaku! Music was kinda loud but type of music was great.
Food was delicious and affordable, service was great! Would definitely recommend
The meat was yummy!! We ordered lunch, a spicy tuna volcano, fried wontons, and spicy cucumber. Our waiter, Gabriel, was so helpful!! Will definitely come back. Thank you for the fantastic service.
I love it!!!
I've been a loyal customer since days one of the opening of this location. However, I find customer service & quality of food has not been consistent. It has decreased drastically as days goes by. As a server, I would like to see they be trained properly before being on the floor to serve and being a server, it means to understand the importance of customer. Just because a customer raised a question, the server do not need to come back with attitude and showing no appreciation. Improvement is much needed at this location.
We had a lot of fun experiencing the bbq
Amazing, as always.
Great date spot!
I was celebrating my birthday and this was also my first time visiting the restaurant. The service was impeccable from the moment I walked in. My waiter made my guest and I very comfortable. He was very knowledgeable about the menu and made great recommendations. The food was delicious! I didn’t have a complaint about one thing. I’ll be returning soon!
Food was good and decently priced. The server we had gave good recommendations and was attentive.
My boyfriend and I love going to this location. Staff is friendly and service is fast. Food tastes great and we love coming during happy hour!
Repeat visitor here. Food was amazing as usual and staff very friendly. Very attentive and helpful recommendations - we had a great time. Thank you again!
We had a blast
Food was really good my boyfriend fell in love with the miso soup
Service was on point. Changed grills many time just to make sure your meat was always fresh every time. Great with kids treated them with ice cream to brighten their day.
Delicious food and fantastic service!
We thoroughly enjoyed our meal and service was great. Felt a little rushed and it’s kind of loud but nothing we couldn’t handle. We’ll be back!
You can order delivery directly from Gyu-Kaku – Sugar Land, TX using the Order Online button. Gyu-Kaku – Sugar Land, TX also offers delivery in partnership with Uber Eats. Gyu-Kaku – Sugar Land, TX also offers takeout which you can order by calling the restaurant at (832) 886-4329.
Gyu-Kaku – Sugar Land, TX is rated 4.6 stars by 86 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.