Gyu-Kaku - Boston, MA | South Bay
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.
- Please bring a mask and use it all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
Waiter was very aware and nice!The food was quick to come to the table as well! Enjoyed this dinner.
First time going, best experience ever and the service was awesome and unique. Definitely will be back soon
Never disappoints but we never got our s’mores
Love coming here!!!!
Food is good. However the flavor is tooooo heavy than before. I can't taste the meat flavor but only the sauce. Hope they can revise the amount of the seasoning.
Food was amazing .. the staff were very nice and helpful with the cooking process ! I’d deff recommend it .. even went with my 4year old and he had a blast
Honestly, my girlfriend and I lovd coming here! They check your temp and have you apply handsanitizer when you come in. And all of the table are socially distanced.
The service is fast and everyone is so kind and attentive.
And food! Yall we get the first two person, planned out meal. Its so much food for 50 dollars. And the drinks and dessert are A1 amazing.
The food and service during the pandemic decreases a lot. The beef tongue is obviously not fresh in comparison to the normal time. They temporarily remove All You Can Eat menu and provide some combo plans instead. But each dish within the combo comes in very small size. Servant only got us sauces served for two people while we had four at the table. We asked for more sauce for four our five times and the servant finally brought us sauce for one person instead of for the rest of two people. It was not a busy hour at all. Disappointed. But I can’t blame on them too much. Hope when things get better, the food and service quality will be back to normality again. But business owner should really consider what if the pandemic will continue going and things will not get better any soon. How will they operate the business in this case in the long run? Will people continue using the pandemic as an excuse for decreasing quality of food and service in any restaurant?
Quick, friendly, and exceptional service. The food was good and the ambiance was as peaceful as can be. Highly recommend and will definitely be going back soon
Excellent service and felt extremely comfortable and safe
Nice place for casual diner. Good service and value.
My bibimbap looked very different than usual. No eggs and they said it was normal.
Amazing experience. Great date idea
First restaurant I’ve been to since things have reopened. Loved it!
Loved the experience! The food and service were amazing! Highly recommended!
Awesome experience! Love it each time we go there! Gotta get the garlic fried rice!!!
Food great, but we had to wait for about an hour for the table despite having a reservation.
It was much better than last time
Food and service are awesome as always
had a reservation for my friends’ birthday at 5:00 pm for 7 people on 02/23/2020 at Gyu- Kaku located in South Bay, Dorchester MA. We had to wait for about 30 minutes for the table, which we didn't mind at all. So we started our dinner around 5:40 pm. For the most part, the meal was great and the server (male) was very attentive. Around 7:30 pm, one of the busgirls came and took my friends’ plates even though we still had food on the table. She took the plates without asking if we were still working on the food. Then a couple minutes later, the manager of the restaurant came and asked us if we could finish up because there were people waiting outside for the table. I looked around, there were so many empty tables in the restaurant. We had about 2 hours to finish our dinner and we didn’t get seated right away. It was my friend’s birthday and we were trying to catch up with each other. We ordered a lot of food and drinks for $417 total (including tips are around $497 for 7 people).
I had booked reservations at Gyu- Kaku for many events including my graduation party and my birthday party (about 15 to 20 people) in the past and I had never experienced the restaurant rushing us through our dinner like this. My previous dinners were very nice and pleasant. All the waiters that served for my parties were very kind and helpful. We were very disappointed with the experience this time on Sunday 02/23/20. We felt rushed. It also made me look bad, because I asked my friend to have her birthday party at Gyu-Kaku
Food was great as usual. Service wasn’t as great as I have experienced on previous occasions but it was okay.
This was an amazing experience and I enjoyed the food and service
I wish our waiter was more attentive. He forgot our orders and I reminded him numerous times. He still didn't get us the food that we ordered. It's not a good experience.
My reservation was cancelled for no reason. I called when the email came in saying "cancelled by the restaurant" they argued that it was cancelled by the customer. They booked me a new reservation which a called and confirmed later. Then I arrive and again they tell me that I cancelled (I didn't cancel). Luckily there were tables (Valentine's day, could have been a nightmare). The worst part was the staff insisting it was my fault rather than trying to assure me that they would work with open table to try to resolve whatever the trouble is.
I think the south bay gyu-kaku might be my new fav! This is my 2nd time visiting this location and easily my 15th time at a gyu-kaku. I love that this location it is a little more quiet and chill. Love the music too!
The layout can be awkward, but I've never been bothered enough to ask for a different table. I might in the future though.
The food came out in average time and nothing was 86'ed from the menu, something that has happened frequently enough at the Brookline location to make me stop going. As always, you're most likely going to save money by going during happy hour and ordering a la carte, but there's something special about the AYCE option, especially if you are celebrating!
The wait was insane even though I had a reservation. There were so many empty tables for a very long time that the wait doesn’t make sense.
Once seated, things were fine. Service was good. Food was fine; quality of the meat was ok and not worth the price.
Anna is one of the best server, patient, polite, and etc. Tells us how long to cook the food. Service is great. Can’t argue :)
We had a great family birthday dinner. The atmosphere was great, service was top quality. My only ask is for more vegetarian options. Otherwise, an all around great experience.
Was totally awesome. You have to try it.
I didn’t like that they made us wait for our 6th person when we had 5 people there
Great service, we’d visit again!
We love it. Great fun, food is tasty, value excellent.
But the service is awful from a badly run front desk to servers who ignore you.
Loved the food and the customer service!! Definitely coming back again!!
Honestly the yummiest most flavorful dinner we’ve had in awhile. We tried ALOT of apps and dishes. This was our first Japanese BBQ experience and nothing was bad. AND then service was great!! Couldn’t recommend them enough!
It was our son’s bday and I marked the reservation birthday- thought nothing of it. They brought the check- and then a bday dessert with a sign, crown and sang to him. It was truly an AMAZING experience.
We had filet,hanger steak, shrimp, garlic noodles with shrimp, the tuna volcano, bacon chips, gyoza and kimchi.... every single item was tasty, prepared/ seasoned well and the cooking the meat at the table was a FUN family night.
Our waiter was friendly and checked in but didn’t rush us.
Can’t wait to go back!!!!
The service is really inefficient. When we check out. We waiting around 20 minutes and ask for three different person. But food really good!
We love coming here after a movie.Tasty and fun place.
First time here to celebrate my birthday dinner with my loved ones, family, spouse, friends and cousin. Love the ambiance, we arrived on time with everyone. Got seated, love the table for 7, but split in middle which is fine with 4 seatings on each table. Food are marvelous, waitress is perfect! No rush to leave, happy to get surprised for my birthday song, wear the hat and hold the sign! Can't wait for next bday fellow!
Had a wonderful dinner at Gyu-Kaku this weekend with my family. The service was excellent and the food was good. I was worried how they could accommodate a party of 9, but our table was two booths combined and provided plenty of space for us. My parents enjoyed their first experience with Japanese BBQ.
Gyu-Kaku - Boston, MA | South Bay does offer delivery in partnership with Uber Eats. Gyu-Kaku - Boston, MA | South Bay also offers takeout which you can order by calling the restaurant at (857) 309-3827.
Gyu-Kaku - Boston, MA | South Bay is rated 4.6 stars by 106 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.