Gyu-Kaku - Boston, MA | South Bay

4.7
111 Reviews
$30 and under
Japanese
We're Back! We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

- There may be limits on party sizes.

- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.

- We only accept payment via credit or debit card. Cash payments respectfully declined.

What 111 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.5
service
4.6
ambience
4.5
value
Noise · Moderate
100% of people would recommend it to a friend
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BB
BostonBBQDiner
New England
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

Enjoyed a nice lunch in the COVID era -

We were greeted well with instructions on masks (to be worn anywhere when not at the table), and felt entirely comfortable the staff is doing what they need to keep people at low risk. The lunch hour was lightly attended, but with some music and nice daytime lighting, the environment was great.

The BBQ table setup is actually a huge plus because there is extra room across whoever is sitting on the other side. Plenty of room for 2 familiar people to actually eat at distance if needed.

Staff was attentive - if we had to do over again, we would really not need as much checking-in from the servers as all the food was brought to us and we really did not need much after that, including changing out the grill plate (but your preference may vary).

Considering the BBQ scene is something not easily done at home, I would highly recommend this missed experience!

JB
vipJamBeau
New England
6 reviews
Dined on November 12, 2020
Overall5food5service5ambience5

We always love coming here. The staff is amazing, food comes out very quickly, and the experience during COVID-19 has been great. We'll definitely be back.

TS
vipTomS
New England
8 reviews
Dined on November 9, 2020
Overall5food5service5ambience5

Food was awesome. We cooked it right at our table. Drinks were fun and service was excellent.

OT
OpenTable Diner
New England
1 review
Dined on November 7, 2020
Overall4food5service4ambience5

Love gyukaku!!!!!!! Waiter was a tad forgetful (forgot to take our orders then forgot our drinks) BUT THAT HAPPENS! Its okay love you guys

OT
OpenTable Diner
New England
3 reviews
Dined on November 1, 2020
Overall4food4service3ambience4

I go almost weekly. Staff inattentive this time

FK
FatimK
1 review
Dined on September 28, 2020
Overall5food5service5ambience5

Waiter was very aware and nice!The food was quick to come to the table as well! Enjoyed this dinner.

OT
OpenTable Diner
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

First time going, best experience ever and the service was awesome and unique. Definitely will be back soon

SN
vipShNi
New England
5 reviews
Dined on September 23, 2020
Overall5food5service4ambience5

Never disappoints but we never got our s’mores

OT
OpenTable Diner
New England
5 reviews
Dined on September 18, 2020
Overall5food5service5ambience5

Love coming here!!!!

OT
vipOpenTable Diner
Washington DC
1 review
Dined on September 17, 2020
Overall4food4service4ambience4

Food is good. However the flavor is tooooo heavy than before. I can't taste the meat flavor but only the sauce. Hope they can revise the amount of the seasoning.

OT
OpenTable Diner
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

Food was amazing .. the staff were very nice and helpful with the cooking process ! I’d deff recommend it .. even went with my 4year old and he had a blast

OT
OpenTable Diner
New England
3 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Honestly, my girlfriend and I lovd coming here! They check your temp and have you apply handsanitizer when you come in. And all of the table are socially distanced.

The service is fast and everyone is so kind and attentive.

And food! Yall we get the first two person, planned out meal. Its so much food for 50 dollars. And the drinks and dessert are A1 amazing.

OT
OpenTable Diner
New England
1 review
Dined on August 2, 2020
Overall1food1service2ambience2

The food and service during the pandemic decreases a lot. The beef tongue is obviously not fresh in comparison to the normal time. They temporarily remove All You Can Eat menu and provide some combo plans instead. But each dish within the combo comes in very small size. Servant only got us sauces served for two people while we had four at the table. We asked for more sauce for four our five times and the servant finally brought us sauce for one person instead of for the rest of two people. It was not a busy hour at all. Disappointed. But I can’t blame on them too much. Hope when things get better, the food and service quality will be back to normality again. But business owner should really consider what if the pandemic will continue going and things will not get better any soon. How will they operate the business in this case in the long run? Will people continue using the pandemic as an excuse for decreasing quality of food and service in any restaurant?

OT
OpenTable Diner
New England
1 review
Dined on August 2, 2020
Overall5food5service5ambience5

Quick, friendly, and exceptional service. The food was good and the ambiance was as peaceful as can be. Highly recommend and will definitely be going back soon

S
Sira
San Francisco
1 review
Dined on July 27, 2020
Overall5food5service5ambience5

Excellent service and felt extremely comfortable and safe

HI
vipHIDEOY
New England
1 review
Dined on July 9, 2020
Overall4food5service4ambience4

Nice place for casual diner. Good service and value.

JW
JennW
1 review
Dined on June 28, 2020
Overall5food3service5ambience5

My bibimbap looked very different than usual. No eggs and they said it was normal.

OT
OpenTable Diner
New England
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

Amazing experience. Great date idea

DZ
DinerZ
New England
2 reviews
Dined on June 24, 2020
Overall5food5service5ambience4

First restaurant I’ve been to since things have reopened. Loved it!

EM
ElzaM
New England
2 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

Loved the experience! The food and service were amazing! Highly recommended!

OT
OpenTable Diner
New England
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Awesome experience! Love it each time we go there! Gotta get the garlic fried rice!!!

D
Daniel
1 review
Dined on February 29, 2020
Overall4food5service4ambience5

Food great, but we had to wait for about an hour for the table despite having a reservation.

OT
vipOpenTable Diner
New York Area
6 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

It was much better than last time

OT
OpenTable Diner
New England
1 review
Dined on February 29, 2020
Overall4food4service4ambience4

Good place

OT
OpenTable Diner
New England
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Great time

OT
OpenTable Diner
New England
1 review
Dined on February 24, 2020
Overall5food5service4ambience5

Food and service are awesome as always

OT
OpenTable Diner
New England
1 review
Dined on February 23, 2020
Overall2food4service2ambience3

had a reservation for my friends’ birthday at 5:00 pm for 7 people on 02/23/2020 at Gyu- Kaku located in South Bay, Dorchester MA. We had to wait for about 30 minutes for the table, which we didn't mind at all. So we started our dinner around 5:40 pm. For the most part, the meal was great and the server (male) was very attentive. Around 7:30 pm, one of the busgirls came and took my friends’ plates even though we still had food on the table. She took the plates without asking if we were still working on the food. Then a couple minutes later, the manager of the restaurant came and asked us if we could finish up because there were people waiting outside for the table. I looked around, there were so many empty tables in the restaurant. We had about 2 hours to finish our dinner and we didn’t get seated right away. It was my friend’s birthday and we were trying to catch up with each other. We ordered a lot of food and drinks for $417 total (including tips are around $497 for 7 people).
I had booked reservations at Gyu- Kaku for many events including my graduation party and my birthday party (about 15 to 20 people) in the past and I had never experienced the restaurant rushing us through our dinner like this. My previous dinners were very nice and pleasant. All the waiters that served for my parties were very kind and helpful. We were very disappointed with the experience this time on Sunday 02/23/20. We felt rushed. It also made me look bad, because I asked my friend to have her birthday party at Gyu-Kaku

NA
NicoleA
New England
3 reviews
Dined on February 22, 2020
Overall4food5service4ambience4

Food was great as usual. Service wasn’t as great as I have experienced on previous occasions but it was okay.

CH
ChristinaH
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

This was an amazing experience and I enjoyed the food and service

OT
OpenTable Diner
New England
4 reviews
Dined on February 21, 2020
Overall3food4service2ambience4

I wish our waiter was more attentive. He forgot our orders and I reminded him numerous times. He still didn't get us the food that we ordered. It's not a good experience.

OT
OpenTable Diner
New England
1 review
Dined on February 14, 2020
Overall3food5service5ambience5

My reservation was cancelled for no reason. I called when the email came in saying "cancelled by the restaurant" they argued that it was cancelled by the customer. They booked me a new reservation which a called and confirmed later. Then I arrive and again they tell me that I cancelled (I didn't cancel). Luckily there were tables (Valentine's day, could have been a nightmare). The worst part was the staff insisting it was my fault rather than trying to assure me that they would work with open table to try to resolve whatever the trouble is.

K
Kyla
New England
2 reviews
Dined on February 9, 2020
Overall5food4service4ambience5

I think the south bay gyu-kaku might be my new fav! This is my 2nd time visiting this location and easily my 15th time at a gyu-kaku. I love that this location it is a little more quiet and chill. Love the music too!

The layout can be awkward, but I've never been bothered enough to ask for a different table. I might in the future though.

The food came out in average time and nothing was 86'ed from the menu, something that has happened frequently enough at the Brookline location to make me stop going. As always, you're most likely going to save money by going during happy hour and ordering a la carte, but there's something special about the AYCE option, especially if you are celebrating!

SL
vipSiuL
New England
28 reviews
Dined on February 8, 2020
Overall3food3service3ambience2

The wait was insane even though I had a reservation. There were so many empty tables for a very long time that the wait doesn’t make sense.

Once seated, things were fine. Service was good. Food was fine; quality of the meat was ok and not worth the price.

OT
OpenTable Diner
New England
1 review
Dined on February 8, 2020
Overall5food5service3ambience5

Anna is one of the best server, patient, polite, and etc. Tells us how long to cook the food. Service is great. Can’t argue :)

LW
LarryW
New England
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

We had a great family birthday dinner. The atmosphere was great, service was top quality. My only ask is for more vegetarian options. Otherwise, an all around great experience.

OT
OpenTable Diner
New England
2 reviews
Dined on February 1, 2020
Overall5food5service5ambience4

Was totally awesome. You have to try it.

SN
vipShNi
New England
5 reviews
Dined on January 31, 2020
Overall4food5service3ambience4

I didn’t like that they made us wait for our 6th person when we had 5 people there

OT
OpenTable Diner
New England
1 review
Dined on January 28, 2020
Overall5food4service5ambience5

Great service, we’d visit again!

N
vipNmeas1
New England
11 reviews
Dined on January 25, 2020
Overall3food5service1ambience4

We love it. Great fun, food is tasty, value excellent.
But the service is awful from a badly run front desk to servers who ignore you.

OT
OpenTable Diner
New England
3 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Loved the food and the customer service!! Definitely coming back again!!

FAQs

You can order delivery directly from Gyu-Kaku - Boston, MA | South Bay using the Order Online button. Gyu-Kaku - Boston, MA | South Bay also offers delivery in partnership with Uber Eats. Gyu-Kaku - Boston, MA | South Bay also offers takeout which you can order by calling the restaurant at (857) 309-3827.

Gyu-Kaku - Boston, MA | South Bay is rated 4.7 stars by 111 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.