It was great. Service was amazing and the food was delicious
Family members birthday. It was good.
As always, great night at Gyu-kaku. The food was not expensive, reverse happy hour prices, food was good, drinks were good, and service was good.
Always loved the shrimp garlic, its so tasty!
Always great service
Came out to Gyu Kaku Sherman Oaks on Friday night, overall myself and my lady friend had a great time. My intention was to go for the DineLA menu but I ended up opting for Happy Hour, by far the best decision I made. Food was plenty and great. Only knock about it was even with a reservation placed ahead of time, I did wait, thankfully it wasn’t long. Still have to consider the fact that it was indeed a FRIDAY NIGHT, overall I’d come back and do a repeat, with a reservation of course..
The Food is always yummy. The wait was a little long considering we had a reservation. But wasn’t a big deal.
The food was great, and a great value. We went around lunch time and it was not overly crowded, although the service was not the best. Our waitress didn’t even come say hi for the first 20 minutes, than when we ordered the food was relatively quick (although not as quick as I have seen there before) but it’s a great spot for a fun lunch or dinner, I’d still recommend as this was the first time the service wasn’t on its A game.
It was great! They sang to the birthday boy and gave him a treat to blow out! Great experience!
The Dinr LA menus was great. Good food ,good service
Gyu Kaku is great for a fun group outing. It's a chain restaurant, so the food is crowd-pleasing and pretty consistent. You get some rowdy groups, really varies on the location you go to. The Beverly Hills one is the most chill, so I prefer that. I was however disappointed at the cleanliness of the Sherman Oaks location. Literally everything we touched was sticky (tables, chairs, menus, even the dishes), like it hadn't been cleaned before we sat down. The women's restroom was filthy and there weren't any paper towels. When you're spending $40 per person on dinner, you'd think you wouldn't have to dry your hands on your jeans.
My boy friend and I had a reservation for 10:00pm. We showed up about 5 minutes early and we were told our table would be ready in a few minutes. During that time, something caught on fire and the fire alarms came on and everyone left the restaurant in chaos. We waited outside for about 30 minutes, but during that time not one manager came out to apologize or explain what was happening. The most disturbing part was the employees running to the fire to take pictures and videos and laughing about it instead of helping the confused costumers. After a while the firetrucks showed up and we knew it would be a long time before we could get a table, if even at all, so we gave up and left. I understand that this type of stuff happens, but we were disappointed we did not get some sort of email the next day with an apology that our reservation was not honored. There was no email asking us to come back or offering anything for the trouble we went through (we took an Uber there so that was a waste of money). I would have liked to have been able to give a higher rating as I have heard good things about this restaurant, but since we never got to try the food I am unable to give it a positive rating at this time.
Terrible. Poor management. Dirty. Very very bad