Gyu-Kaku - Richmond, BC
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.
- Please bring a mask and use it all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
Happy Hour Everyday 11:30-18:00
Multiple dates availableDuring Happy Hour the price for most items is reduced
happy hour till 6 everyday
Multiple dates available
Sun - Sat 11:30 AM - 4:00 PMhappy hour is reduced price on selection of items. happy hour course 60$ includes 12 itmes, which are same potion as regular size.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Fried Okinawan style noodles w/ choice of:
Rich Miso flavor and Soy Sauce
Food was great but the place is like horror house the curtains are drifting. And I have to ask 3x for the take out box
it was great experience and our server was very attentive.
We waited for approximately 30 minutes from reservation time, but once we were seated everything was smooth sailing.
Pleasant place for a good supper. But, ONE BIG, negative is the music - tooooo loud and everyone has to shout to talk. This in not a new problem for this place.
If you like Japanese BBQ, Gyu-Kaku is one of the best places. I'll recommend it to my friends.
This visit was the worst experience I’ve had at this restaurant. We had to wait 15mins at the host stand for someone to come and help us. Our reservation was for 8:15 and our table was not ready till 8:50. Once we sat down they rushed us to order telling us it’s last call. The servers were not attentive throughout. The restaurant closes at 10:30 and we we were rushed to eat and pay our bill by 10:00.
reservation at 7:45. we stood in the front until 8:20 finally seated. multiple tables were available. they just disregard ppl waiting in the lobby it seemed. there was a huge line up
great experience. my student almost cried which almost made me cry.
We had a 2021 Dine out dinner. Service was excellent and the food was delicious.
Friendly and attentive staff which I always appreciate. They were very helpful when we needed grill changes and were on top of our orders.
Accommodating and food is great
Restaurant is clean
Love it everytime we visit here
Food and serbice is great as usual.. just took a litttle time to get the bill
They chargd extra for left over with unreasonable price
Never a bad place to eat! Always have gotten great service and the lunch specials can’t be beat!
The food was amazing with reasonable price. The staff is friendly and helpful. Highly recommended!
Food quality getting worst and worst. Happens mainly in the richmond location. Service is slow. Most of the people who works there just wanders around.
Very impressive service, only the staff were not enough for service all the customers, but overall is good for my first visit, will come again
Due to pandemic, the restaurant is not too crowded. Better book using Open Table in advance.
Even with reservations, I found myself waiting about 10 minutes before anyone greeted us at the door. Once inside, service was slow but the staff are all nice. I get the feeling they are either understaffed or the operations can be more efficient.
We ordered chef set for 2. We love the stone rice and beef. It’s a bit weird with 2 kinds of salad. Better to have more lettuce to wrap with meat than two kinds of salad. Overall is good
A great place to go with friends and family! The food is perfect and the service wonderful! For sure I would come back with my loved ones!
Food was delicious. First time I have been to Gyu-Kaku and I would 100 percent recommend it.
We went for the first time, had reservations for 8:30 am, and they let us know after they seated us, that last call is for 8:45 am. Given that we’d never been before - this was a bit of a turn off, as we didn’t know what their menu had or how ordering worked. It definitely felt rushed for sure, and I don’t think taking reservations that late is worth it.
Good experience overall. Friendly staff. Food generous portion
Awesome food — as always.
Very helpful and polite server.
food was good as usual. sat in a corner booth, and only about 1/3 of the grill actually had enough heat to cook. took us much longer than necessary to get through what we ordered, and in the end i was still hungry but we did not have time to order more food. server and managers were not very helpful, and we just got a sorry for your inconvenience apology. I'll still go again, but the service was definitely sub par compared to the other times I've been.
Need to have a checklist when ordering set menu to avoid missing some of dishes included. Received a complimentary desserts due to the incident.
less amount of food than before
The food was good but the service was non existent except when we asked for the bill.
Keep up the good work. Waitress is attentive. Food had been served fast.
Tasty Gyu in Richmond that is still running with lower occupancy due to Covid. Took a while to get our food out, but was good once we got going.
Absolutely loved the food which was really fresh and delicious. Great service as well.
Cheating on open table points
Yummy and bang for buck. Will definitely come again.
Food was great!
Good customer service, staff were very helpful
It was really great!
we ordered the set menu for 4 people and its good for us 5. Good value. Loved the dessert matcha tiramisu. The service is good, we will be back!
Gyu-Kaku - Richmond, BC does offer delivery in partnership with Skip The Dishes and Uber Eats. Gyu-Kaku - Richmond, BC also offers takeout which you can order by calling the restaurant at (604) 558-3878.
Gyu-Kaku - Richmond, BC is rated 4.4 stars by 292 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.