Gyu-Kaku - Richmond, BC

4.4
300 Reviews
CAN$31 to CAN$50
Japanese
We are Back! We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

- There may be limits on party sizes.

- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.

- We only accept payment via credit or debit card. Cash payments respectfully declined.

Experiences

  • Happy Hour Everyday 11:30-18:00

    Multiple dates available

    During Happy Hour the price for most items is reduced

Offers

  • happy hour till 6 everyday

    Multiple dates available

    Sun - Sat 11:30 AM - 4:00 PM

    happy hour is reduced price on selection of items. happy hour course 60$ includes 12 itmes, which are same potion as regular size.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 300 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
OpenTable Diner
Vancouver
1 review
Dined on March 29, 2021
Overall2food3service1ambience4

Last night before closure so I expected some servers to have checked out but our server never came by the table which

a
vipangelfair
Vancouver
18 reviews
Dined on March 22, 2021
Overall5food5service5ambience5

great food, great service, refills, no complaints!

d
doughboy
Vancouver
5 reviews
Dined on March 17, 2021
Overall3food4service3ambience3

Food taste and amount was good as usual. But the service could use some work. There was definite lack of communication between staff and there needs to be more attention to detail.

L
Lams
Vancouver
3 reviews
Dined on March 6, 2021
Overall3food3service4ambience4

Dine Out Vancouver 2021 - good price for the value of food.

K
Kenoodle1993
Vancouver
3 reviews
Dined on March 4, 2021
Overall2food5service5ambience5

Was my first time at gyu kaku Food was great but service was bad menu not explained proper when I asked. Had to listen to the other table when manager was explaining to it to them.

I
Iloong
1 review
Dined on February 28, 2021
Overall4food4service3ambience4

Disappointed that my choice of appetizer and dessert were both not available, had to substitute for other choice. My dinner reservation was 6:15pm, should not have sold out so early in the evening.

NA
NancyA
Vancouver
1 review
Dined on February 27, 2021
Overall4food4service3ambience3

Food was great but the place is like horror house the curtains are drifting. And I have to ask 3x for the take out box

OT
OpenTable Diner
Vancouver
2 reviews
Dined on February 27, 2021
Overall4food5service5ambience5

it was great experience and our server was very attentive.

j
johnc
Vancouver
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

Good food and service. We really enjoyed it. We definitely will recommend

j
johnnym
Chicago
1 review
Dined on February 25, 2021
Overall4food5service4ambience4

We waited for approximately 30 minutes from reservation time, but once we were seated everything was smooth sailing.

BB
BBQLover
1 review
Dined on February 25, 2021
Overall4food4service3ambience1

Pleasant place for a good supper. But, ONE BIG, negative is the music - tooooo loud and everyone has to shout to talk. This in not a new problem for this place.

T
Tastebuds
1 review
Dined on February 21, 2021
Overall4food4service4ambience4

If you like Japanese BBQ, Gyu-Kaku is one of the best places. I'll recommend it to my friends.

OT
OpenTable Diner
Vancouver
8 reviews
Dined on February 20, 2021
Overall1food2service1ambience3

This visit was the worst experience I’ve had at this restaurant. We had to wait 15mins at the host stand for someone to come and help us. Our reservation was for 8:15 and our table was not ready till 8:50. Once we sat down they rushed us to order telling us it’s last call. The servers were not attentive throughout. The restaurant closes at 10:30 and we we were rushed to eat and pay our bill by 10:00.

J
Jessi
1 review
Dined on February 19, 2021
Overall2food3service1ambience1

reservation at 7:45. we stood in the front until 8:20 finally seated. multiple tables were available. they just disregard ppl waiting in the lobby it seemed. there was a huge line up

a
vipangelfair
Vancouver
19 reviews
Dined on February 19, 2021
Overall5food5service5ambience5

great experience. my student almost cried which almost made me cry.

a
vipangelfair
Vancouver
19 reviews
Dined on February 9, 2021
Overall5food5service5ambience5

Consistent great

F
Frank
Vancouver
2 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

We had a 2021 Dine out dinner. Service was excellent and the food was delicious.

VL
ValerieL
Vancouver
2 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

Friendly and attentive staff which I always appreciate. They were very helpful when we needed grill changes and were on top of our orders.

JC
JennifetC
1 review
Dined on February 2, 2021
Overall5food4service4ambience4

Accommodating and food is great
Restaurant is clean

OT
OpenTable Diner
1 review
Dined on January 31, 2021
Overall4food4service4ambience4

Love it everytime we visit here

OT
OpenTable Diner
Vancouver
1 review
Dined on January 13, 2021
Overall5food5service4ambience5

Food and serbice is great as usual.. just took a litttle time to get the bill

PP
vipPriscillaP
Vancouver
25 reviews
Dined on January 11, 2021
Overall3food4service4ambience3

They chargd extra for left over with unreasonable price

OT
OpenTable Diner
Vancouver
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

Never a bad place to eat! Always have gotten great service and the lunch specials can’t be beat!

OT
OpenTable Diner
1 review
Dined on January 1, 2021
Overall5food5service5ambience5

The food was amazing with reasonable price. The staff is friendly and helpful. Highly recommended!

JL
JosephL
Vancouver
7 reviews
Dined on December 31, 2020
Overall2food2service3ambience3

Food quality getting worst and worst. Happens mainly in the richmond location. Service is slow. Most of the people who works there just wanders around.

G
Geetwo
Vancouver
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Very impressive service, only the staff were not enough for service all the customers, but overall is good for my first visit, will come again

D
vipDave
Vancouver
27 reviews
Dined on December 24, 2020
Overall5food5service4ambience5

Due to pandemic, the restaurant is not too crowded. Better book using Open Table in advance.

C
vipChenger
Vancouver
18 reviews
Dined on December 19, 2020
Overall3food4service3ambience4

Even with reservations, I found myself waiting about 10 minutes before anyone greeted us at the door. Once inside, service was slow but the staff are all nice. I get the feeling they are either understaffed or the operations can be more efficient.

OT
OpenTable Diner
Vancouver
6 reviews
Dined on November 20, 2020
Overall4food4service4ambience4

We ordered chef set for 2. We love the stone rice and beef. It’s a bit weird with 2 kinds of salad. Better to have more lettuce to wrap with meat than two kinds of salad. Overall is good

b
brendhafoggia
1 review
Dined on November 17, 2020
Overall5food5service5ambience5

A great place to go with friends and family! The food is perfect and the service wonderful! For sure I would come back with my loved ones!

WS
vipWendyS
Vancouver
8 reviews
Dined on November 14, 2020
Overall4food5service4ambience3

Food was delicious. First time I have been to Gyu-Kaku and I would 100 percent recommend it.

OT
OpenTable Diner
Vancouver
2 reviews
Dined on November 13, 2020
Overall5food5service3ambience5

We went for the first time, had reservations for 8:30 am, and they let us know after they seated us, that last call is for 8:45 am. Given that we’d never been before - this was a bit of a turn off, as we didn’t know what their menu had or how ordering worked. It definitely felt rushed for sure, and I don’t think taking reservations that late is worth it.

S
Steph
1 review
Dined on November 13, 2020
Overall5food3service5ambience3

Good experience overall. Friendly staff. Food generous portion

OT
OpenTable Diner
Vancouver
3 reviews
Dined on October 27, 2020
Overall5food5service5ambience5

Awesome food — as always.
Very helpful and polite server.

SA
SA123
1 review
Dined on October 24, 2020
Overall2food5service1ambience3

food was good as usual. sat in a corner booth, and only about 1/3 of the grill actually had enough heat to cook. took us much longer than necessary to get through what we ordered, and in the end i was still hungry but we did not have time to order more food. server and managers were not very helpful, and we just got a sorry for your inconvenience apology. I'll still go again, but the service was definitely sub par compared to the other times I've been.

OP
OtelloP
1 review
Dined on October 15, 2020
Overall3food4service2ambience2

Need to have a checklist when ordering set menu to avoid missing some of dishes included. Received a complimentary desserts due to the incident.

OT
OpenTable Diner
Vancouver
1 review
Dined on October 11, 2020
Overall2food2service4ambience3

less amount of food than before

OT
OpenTable Diner
Vancouver
7 reviews
Dined on October 4, 2020
Overall3food4service2ambience3

The food was good but the service was non existent except when we asked for the bill.

h
viphomechefvincent
Vancouver
16 reviews
Dined on October 4, 2020
Overall5food5service5ambience5

Keep up the good work. Waitress is attentive. Food had been served fast.

D
Dave
Vancouver
30 reviews
Dined on October 3, 2020
Overall3food3service4ambience3

Tasty Gyu in Richmond that is still running with lower occupancy due to Covid. Took a while to get our food out, but was good once we got going.

FAQs

Gyu-Kaku - Richmond, BC does offer delivery in partnership with Skip The Dishes and Uber Eats. Gyu-Kaku - Richmond, BC also offers takeout which you can order by calling the restaurant at (604) 558-3878.

Gyu-Kaku - Richmond, BC is rated 4.4 stars by 300 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.