Gyu-Kaku - Richmond, BC

4.5
340 Reviews
CAN$31 to CAN$50
Japanese
We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Masks are recommended
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.

Experiences

  • Happy Hour Everyday 11:30-18:00

    Multiple dates available

    During Happy Hour the price for most items is reduced

Offers

  • happy hour till 6 everyday

    Multiple dates available

    Sun - Sat 11:30 AM - 4:00 PM

    happy hour is reduced price on selection of items. happy hour course 60$ includes 12 itmes, which are same potion as regular size.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 340 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.3
value
Noise · Moderate
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vipmakster
Vancouver
5 reviews
Dined 2 days ago
Overall1food3service3ambience3

Server would miss certain utensils and other things that other servers would usually not miss. I have been to this location many times so I noticed the difference. Point system has been changed and not as good as it used to be. Food portions has been noticeably decreased in size and so had quality of food. I saw a worker from the kitchen that has came out of the women’s bathroom stall and NOT WASH HER HANDS when leaving the bathroom. I was there washing my hands so I can witness the entire incident. Despite of pandemic or not, anyone who touches any surfaces in the bathroom is already contaminated. This was brought up to the manager’a attention immediately. I also write reviews on Yelp and I will share my experience there as well. Overall, rating for this location has greatly decreased from my past expectations and experiences.

D
vipDave
Vancouver
30 reviews
Dined on October 12, 2021
Overall5food5service5ambience5

Nice place for Japanese BBQ

OT
OpenTable Diner
Vancouver
1 review
Dined on October 12, 2021
Overall4food4service5ambience4

Great service!

k
vipkk821
Vancouver
132 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Their lunch specials and happy hour deals are great!! Highly recommend!

a
vipangelfair
Vancouver
20 reviews
Dined on October 6, 2021
Overall4food5service4ambience5

Service was a little bit slower and the soda was flat but overall it was good!

t
tdvan
Vancouver
1 review
Dined on September 30, 2021
Overall5food5service4ambience5

I took my kids there, they have a booster and kids menu. kids friendly :)

ZS
vipZamirS
Toronto
17 reviews
Dined on September 27, 2021
Overall5food5service5ambience5

Really great service and food. Had an incredible time

TO
TONYCHENG
1 review
Dined on September 27, 2021
Overall4food4service4ambience4

nice food and nice discount after I installed their app.

AL
AliyahL
1 review
Dined on September 25, 2021
Overall4food5service3ambience5

Service was super slow, which is understandable due to covid measures. We had reservations for 4:45pm, weren’t sat down until 5pm. My friend and I didn’t start eating till 5:40 pm. The restaurant wasn’t busy at all, not sure why all ends were slower than usual. Our servers were amazing and came by a few times to top off water.

BM
ButchM
Vancouver
3 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

Everything excellent, food service beer ambiance

M
vipMack
Vancouver
8 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Our server was amazing!

k
vipkk821
Vancouver
133 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

We came here for happy hour and it was delicious! The food was great, service was very friendly and the customers were very social-distanced so we felt safe. We’ll definitely be back!

KA
KA3NAGold
Vancouver
1 review
Dined on September 1, 2021
Overall5food5service5ambience5

The Food is Delicious looking forward to our next dine-in.

d
djduuxuf
1 review
Dined on August 29, 2021
Overall3food4service1ambience3

The waiters were not attentive and when it was time to pay, the male waiter said I need to give exact change at a restaurant since they have none?

OT
OpenTable Diner
Vancouver
3 reviews
Dined on August 23, 2021
Overall5food5service5ambience5

We ordered the Happy Hour Special for 2 plus other appetizers for four people. It was the perfect amount. Good spacing for groups.

NA
NancyA
Vancouver
2 reviews
Dined on August 22, 2021
Overall5food5service5ambience5

Overall is great.

T
Tree
Vancouver
7 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

Food was great. Socially distant, not too crowded. Food was great.

K
Kathy
Vancouver
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

Always good experience and yammy BBQ and kids enjoy so much. Especially lunch time is awesome to take kids. Price is also reasonable for lunch hour.

PV
PierreV
Vancouver
6 reviews
Dined on August 18, 2021
Overall4food3service4ambience3

food is good although when it arrives there are no way to tell which meat is which. Not much veggie selection. We had an enjoyable dinner.

OT
OpenTable Diner
Vancouver
1 review
Dined on July 30, 2021
Overall5food5service5ambience5

Great food!

F
Felicia
1 review
Dined on July 29, 2021
Overall1food1service1ambience1

No air conditioner. Over price and lacks of customer service. Food aren't tasty. Washroom aren't clean. I don't recommend to anyone.

SH
SusanH
1 review
Dined on July 27, 2021
Overall5food5service5ambience5

Good food, good location. Really recommend it. Many varieties of food.

OT
OpenTable Diner
1 review
Dined on July 26, 2021
Overall4food4service4ambience4

Services is fantastic especially the server Chloe. she is nice n smile fast attention, good service. But we are disappointed about the reception girl. Four of us are not willing to come again for such front door 's Services. She is rude impolite. Un probably language

RD
RubinaD
Vancouver
5 reviews
Dined on July 22, 2021
Overall2food3service1ambience2

I was not impressed on how we were treated at reception. They first told us our table was not ready, then asked us to wait, then they were going to take us to our table, but then they stopped and dealt wit another issue. Finally they took us to a table that was completely un occupied from the moment we walked in, as we could see the table from the front door. Lying to customers is horrible. The food experience was good, we had fun. Will I go back? - Not likely. Will I recommend? - Not Likely.

IL
IreneL
Toronto
1 review
Dined on July 16, 2021
Overall4food4service5ambience3

My friend suggested this place. Guess I am a bit old for this type of dining.

OT
OpenTable Diner
Vancouver
4 reviews
Dined on July 12, 2021
Overall5food4service2ambience3

Service was slow, almost felt they’re over booked or under staffed. Food was good. The pork had something missing yesterday with the marination. They ran out of a spicy sauce which is odd.

s
stephanie
Vancouver
8 reviews
Dined on July 1, 2021
Overall4food4service4ambience4

The food was yummy. The problem was that we were told what we were ordering was on the happy hour menu and then when we were a dish or two into it they said that they had made a mistake… But by that point we had already committed to our plans for lunch

Also… The garlic noodles are delicious.

A
Anon
Vancouver
9 reviews
Dined on June 29, 2021
Overall4food4service4ambience3

Server was nice, they didn't rush us to finish. However there were no water refill even on temperatures like this, had to ration our cups haha. Food was good, however the marinated meat was a bit too overwhelming, except for the pesto chicken

OT
vipOpenTable Diner
Vancouver
4 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Fathers day

OT
OpenTable Diner
Vancouver
2 reviews
Dined on June 18, 2021
Overall3food4service3ambience4

Food quality as good as usual, but service need to be improve because it’s so difficult to find our server.

OT
OpenTable Diner
Vancouver
1 review
Dined on June 16, 2021
Overall2food4service1ambience1

service was super poor

OT
OpenTable Diner
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

My daughter had a wonderful birthday

OT
OpenTable Diner
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

Wonderful food! Very delicious and fun experience

RN
RiaNillas
Vancouver
2 reviews
Dined on June 10, 2021
Overall5food5service5ambience5

The food here is delicious and the service is impeccable. I really like how right now they are doing print out menus and you just write down what you want for food and drinks, it’s very easy & convenient! Staff is polite and attentive. Washrooms are super clean. I am pretty paranoid when it comes to indoor dining due to COVID, and very glad to say that I was impressed with how this location follows the guidelines and provides physical barriers between dining parties.
Overall, amazing experience and can’t wait to go back!

OT
OpenTable Diner
Vancouver
2 reviews
Dined on June 10, 2021
Overall3food5service1ambience4

Great place to eat and the lunch specials prices can’t be beat! Just did not have good service from the server this time. He came took order and then never came back. No grill change till asked, no refill on pop till asked and we asked for more spicy sauce 3x before we got it… covid shouldn’t be an excuse for poor service.

c
cait
Vancouver
2 reviews
Dined on June 4, 2021
Overall4food4service4ambience3

Waitress was very friendly and helpful with the menu.

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on June 3, 2021
Overall5food5service5ambience3

One of the employees was fixing the door. He was hammering and making continuous loud noise. Please don't do that when customers are eating.

MM
vipMaMa
Vancouver
32 reviews
Dined on June 2, 2021
Overall1food1service1ambience1

It was a terrible experience!! Our reservation is 8 pm and we sit down and order right away and took them 25 min to bring our soup to start and then the fire alarm went off then they told us to stay everything it’s fine!!! We sit there for 15 min under the alarm ringing so loud..... when the fire truck arrive then they say we have to go outside and it just take a few min to check things out. We were standing outside over 25 min then they came out and told us we are closed u must leave !!! And no compensation or any offer at all. Terrible service, will not recommend this Resturant to anyone !!

GS
GeneSun
Vancouver
2 reviews
Dined on May 29, 2021
Overall3food3service5ambience2

The service was exceptional as my friend had some dietary restrictions. The server was outstanding! However the food is mediocre, nothing too exciting. Value is good given the store offer 20% discount on selective meals. However the biggest issue was the range and stove. The smoke was so big that the store managers had to resolve the issue, not once but twice. It completely disrupted the food experience.

Imagine you are half way cooking your selective BBQ meats, and all of sudden you have to take a long pause due to technician issues. It’s like going to the bathroom and you are half way relieving yourself, and the janitor ask you to leave because they just discovered a leaking sink. The meat lost its juice, we lost our appetite and more importantly, it was a huge disruption to the entire eating experience.

Hot food became cold food, warm expectations became cold miseries. Very disappointing in this regard, although the problem was resolved and some explanation was given, however, the seat was quickly taken within 5 min after we were moved to another table. Felt like a cold conspiracy.

Cheers

OT
OpenTable Diner
Vancouver
2 reviews
Dined on March 29, 2021
Overall2food3service1ambience4

Last night before closure so I expected some servers to have checked out but our server never came by the table which

FAQs

Gyu-Kaku - Richmond, BC does offer delivery in partnership with Skip The Dishes and Uber Eats. Gyu-Kaku - Richmond, BC also offers takeout which you can order by calling the restaurant at (604) 558-3878.

Gyu-Kaku - Richmond, BC is rated 4.5 stars by 340 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.