Gyu-Kaku - Philadelphia, PA

4.3
660 Reviews
$30 and under
Japanese
We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Outdoor seating are Non-Reservable and we are not currently offering any outdoor grilling tables.

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it at all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Distancing maintained in common areas
Screening
  • Staff temperature check required
What 660 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.1
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
Philadelphia
1 review
Dined 6 days ago
Overall1food5service5ambience5

reservation was

OT
OpenTable Diner
Philadelphia
1 review
Dined 6 days ago
Overall1food1service1ambience1

Terrible handling. We had a reservation at 7:45 pm on Saturday. The staff called us at 4:35 pm stated the cashier had some issue and could not accept cards, so it is cash only. We are ok with that. And at 7 pm another staff call us stated their order system has some issue so they will close the store and they want to cancel us. We were heading to the restaurant and was a gathering with our friends. We told her someone had called us earlier and we had prepared the cash for it. Is this the issue? Can we still go? The staff said she needed to ask the manager and hang up the phone. We called back and asked again. Get the same response; she needs to ask the manager and then hang up. It is very rude! We called again, and finally, another staff picked it up, and we asked to talk to the manager. The manager is the worst among all of the staff we spoke to. Nasty attitude and not trying to solve the problem but yell at us “ we have many calls need to call to cancel!” “I am new here, and I am trying to fix the mess here!” “What do you want from us?” Very poorly managed. And I am not surprised the staff hangs up my phone under this leadership. Awful experience, and I will never heading back.

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

This place rocks

AG
AnaG
1 review
Dined on November 1, 2021
Overall3food3service3ambience2

The restaurant was pretty good. We went in during the early afternoon, we were seated almost immediately. The value of the pre-fixed choices were ok. Wish there was a "make your own" combo so you could choose different combinations and still maintain to a budget & leave feeling full.

OT
OpenTable Diner
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

I love the manager she was so nice and caring and so helpful ! The new waiters she hired they was awesome as well ! Keep up the great work ! I even liked I was a little late and I didn’t get rushed as well ! Love it there !

y
vipyumyum
Philadelphia
3 reviews
Dined on October 28, 2021
Overall4food4service4ambience4

Food was great. But the restaurant was a little smokey - the fan may not be working as well??

OT
OpenTable Diner
New York Area
1 review
Dined on October 9, 2021
Overall5food5service4ambience4

Perfect for a small group of friends or maybe like a third date!

OT
OpenTable Diner
Philadelphia
1 review
Dined on October 9, 2021
Overall5food5service4ambience3

The food is great. Rice came to late but our waiter didn’t count that in our menu. Great choice for a weekend night.

RM
vipRobM
Atlantic City
1 review
Dined on September 18, 2021
Overall3food3service3ambience3

My experience was not as I had remembered pre-COVID. Went for early Saturday dinner. Dinner menu was not current. Apparently more extensive menu online. Draft beer was not working. Ordered seaweed salad and was told they were sold out. No soup spoons or cutlery. Was given prewrapped plastic knife, fork, spoon and napkins that you get with take out. We were told that this was due to COVID. We’ve dined at other restaurants and have always been given proper cutlery. Overall the service was very slow but, I realize that they may be understaffed and our server was very polite and working hard. Unfortunately a disappointing experience this visit.

OT
OpenTable Diner
New York Area
1 review
Dined on September 11, 2021
Overall2food2service3ambience2

The taste and meat texture went downhill, it used to be very good. Service is ok, our waiter was good, but some others need more training, for instance, when we just arrived and was waiting for the person to check us in and show us the table but he was not there(maybe busy), two waitresses at the door could’ve greeted us and told us that someone would be there a little bit. But instead, they stared at us and walked away, we were all just standing there and trying to figure out what was going on. And food quality, idk what they did in terms of marinating the beef and pork, they are not at all balanced, too sweet in most cases.

KC
KhyriaC
1 review
Dined on August 21, 2021
Overall1food1service1ambience1

It was hair in my food, too hot, and bad service. Waited an hour to get service and a hour to get check. They also gave us the wrong bill

OT
OpenTable Diner
1 review
Dined on August 19, 2021
Overall5food5service3ambience2

First family night out since covid. We liked that it seemed they were limiting tables etc….. and of course the food was great!!

GR
vipGaetanR
Philadelphia
69 reviews
Dined on August 19, 2021
Overall2food3service4ambience1

I’ve been to several locations of Gyu-Kaku and this place is the worst. It needs some work. The seats are worn out, the paint is chipping and the AC hasn’t been fixed for weeks. Eating over a hot stove when it’s 90 degrees in the restaurant is not a good experience. The bathroom was dirty.
The staff was very attentive but asking these guys to work in these conditions is not right.

TN
ThyN
Philadelphia
1 review
Dined on July 28, 2021
Overall3food4service3ambience2

The food and service was very good but the place in general was not very hygien. The bathroom smell weird and a little bit dirty. The dining area is not very clean as well.

BR
vipByronR
New York Area
37 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Nyree the bartender deserves a huge raise! Angel on earth!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

This was a great experience. I enjoyed cooking my own food over the fire! And the rice I got to accompany my main dish was soooo good! I’ll be visiting again!

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on July 8, 2021
Overall4food5service4ambience5

It was nice experience

Avg 40$/ppl pre tax

OT
OpenTable Diner
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Me and my Girlfriend one year anniversary

BH
BiancaH
Philadelphia
1 review
Dined on July 3, 2021
Overall4food5service5ambience5

The meal and experience was very good. My only issue was that when I went to use the restroom to change my son’s diaper, there was no changing table accommodations. Unfortunately, I had to change my son on the floor.

OT
OpenTable Diner
1 review
Dined on June 25, 2021
Overall3food5service4ambience3

We walked and had to wait for 10 minutes after we talked to the host before we were actually seated

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 20, 2021
Overall3food5service2ambience3

Due to beef shortages, they were out of several of the dishes. Our server told us they would swap in others that were in stock. He then had to be reminded to bring the swapped offerings. He also forgot to bring some additional dishes for which we had paid and did not realize it at the time.
Also- we had two tables- 1 grill did not function at all, the other only partially.

Food flavors are great, experience is fun, but watch out for subpar service and not getting all you paid for.

OT
OpenTable Diner
Philadelphia
7 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Our Father’s Day lunch was terrific!

B
Blue
Philadelphia
1 review
Dined on June 18, 2021
Overall5food5service5ambience5

Excellent food, great service- more than one waiter/waitress stopped by to check on everything. Great menu bundle specials for everyone.

SN
SeaportNYC
New York Area
6 reviews
Dined on June 12, 2021
Overall3food3service3ambience3

Went to one in Toronto and New York City. Good services and food. This one is not up to the level of the others. Food is mediocre. Service is minimal. Not enjoyable in any standard.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

We had a great experience and amazing food! John the manager was outstanding customer service 100%— delicious food and clean! Totally recommend this place :)

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on June 2, 2021
Overall5food5service5ambience5

Great time for my first BBQ experience! Our server gave us great instructions and yummy recommendations.

d
dannil
1 review
Dined on May 26, 2021
Overall4food5service4ambience5

nice place but need to wait for half hour to get the food

AL
AtiaL
Philadelphia
1 review
Dined on May 26, 2021
Overall5food5service5ambience5

Must try amazing flavors!! Everything was good that we tried!

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 19, 2021
Overall5food5service5ambience5

It was amazing honestly all around! Our server was so friendly and even sat us when we arrived. The food was absolutely wonderful and we will definitely be back :)

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on May 8, 2021
Overall3food5service4ambience5

Went for Mother’s Day! Food was good as usual however they were having issues with the grills. It kept burning out.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on May 4, 2021
Overall5food5service5ambience5

Great time and our waiter/ waitress (we had one in training) they were both great

CS
ChristineS
New York Area
1 review
Dined on April 17, 2021
Overall4food5service4ambience3

Great restaurant and dining experience. The food portion is sufficient and good meat. The staff was helpful and service was great.
Will definitely go again

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

We love this place .

OT
OpenTable Diner
Philadelphia
1 review
Dined on April 10, 2021
Overall5food5service5ambience4

Food and Drinks never disappoint!!!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Family date

OT
OpenTable Diner
Philadelphia
1 review
Dined on April 10, 2021
Overall5food5service4ambience5

No all you can eat. Service was a little slow. But overall it was an enjoyable meal

BR
vipByronR
New York Area
37 reviews
Dined on April 9, 2021
Overall3food5service5ambience3

Two words...Shina & Valeria. If these two weren’t there this place would be a COVID casualty.

S
Shauna
Philadelphia
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

ALWAYS AMAZING!!! staff is always nice and helpful food is great

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

First time trying it & it was amazing!!!

OT
OpenTable Diner
Philadelphia
1 review
Dined on March 12, 2021
Overall5food5service4ambience4

Food is amazing!

FAQs

Gyu-Kaku - Philadelphia, PA does offer delivery in partnership with Uber Eats.

Gyu-Kaku - Philadelphia, PA is rated 4.3 stars by 660 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.