Gyu-Kaku - New Orleans, LA
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Masks are recommended
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card.
- Proof of vaccination is required to dine indoors
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Proof of vaccination required to dine indoors
The food was great and our server was the best. We had a reservation and did not have to wait a minute pass the time. We will definitely visit this location again.
I'm from California, visited this location in New Orleans. The food was good, service and customer service was poor. Manager closed restaurant early. He said we close kitchen at 930, I explained it's only 9:17pm. Had several people in the restaurant, but refused to seat us. As well, stopped happy hour early. Not customer friendly, would not come back.
I went to Gyu Kaku for thanksgiving dinner. I made the reservation several days in advance knowing we would be in New Orleans that day. A day before the reservation they had me confirm that I would actually go and I confirmed with open table. I arrived 5:05 on a 5:00 reservation and I could tell something was wrong with my reservation and they acted like it was a total surprise. We got seated and it took them 45 minutes for us to get any food. Mind you this is a raw food restaurant where they bring you food to cook yourself. Our server Diane did not apologize only gave us blank stares when we would ask for our food. I was mostly served by the bar and hardly saw our waitress. I have been some awful places and I try hard not to write these negative reviews but I would feel terrible if anyone wasted even a penny at this establishment. I can not remember the last time I had such an awful dining experience. Truly this place is garbage and the food being tasty is truly the only glimmer of light in this dark dark black hole that is Gyu Kaku. I won’t be back and I’ll do everything to post this review everywhere I can. Truly the worst!
Food was excellent and service was great!!!!
The food was amazing and they accomplished our 9 person party with ease!!! Our waiter patiently explained the pretty extensive menu to us which was great! Loved it!
Jessica, our server, was great along with the rest of the staff. Always hits the spot.
What we wanted to ordered, the restaurant did not have. Very disappointing.
I was a regular at the Gyu-Kaku chain back in Los Angeles, and the New Orleans location doesn't disappoint. My only complaint is the noise level, but when you're at a "cook-your-own-food joint," you're there more for fun than sedated romance. Ask for the waiter Justin. He was great :)
Food was great as well as service. Wasn’t quite sure about the grilling experience but really enjoyed it.
I was expecting much better than what we got. I am not sure I would come back
We had an awesome experience! Food, service and atmosphere were excellent!
Excellent service and food quality. Good value.
Enjoyed every bit of the food and experience
The food there is great. We had a wonderful lunch there.
But the location we were given was really cold. It was only when we were eating that we felt warm. Also the table was sticky and didn't feel like it was cleaned up well.
We marked it as birthday but they didn't say anything about it, which was a shame. Nonetheless, Gyu-gaku is still a very good restaurant in New Orleans.
Felt a bit rushed by the servers. Otherwise the food was excellent and the value was great as well. Great for large groups.
Excellent Food and Atmosphere. Very Knowledgeable Staff - Overall 11/10.
The food and service was amazing. Dined for a birthday celebration and it really hit the spot. Seating was spacious for our party of eight, two couples on each side of the table and had plenty of room for each to cook their items.
Fun and delicious
It was very delicious, it was my first time trying Japanese BBQ and I brought a friend who is from japan and hadn't been in almost 10+ years and even they agreed that it tasted like home (the karaage especially). Will definitely be coming back again!
The hostess wasn't masked and didn't greet, but the manager came over and welcomed. The food and service were terrific otherwise.
Love it !!
Food was great, but service was really poor. Our waitress was pretty MIA the whole time. It was hard to flag her down for anything. We didn’t get any drink or napkin refills the entire time. It was my sister’s birthday so the whole experience was very frustrating and disappointing.
Parking was abysmal even for a Sunday. Can’t say that I’ll make the effort to come again. In my opinion, it’s definitely not worth the trip.
It’s was a great fun experience and the service was even better. Can’t wait to go back and bring more people.
The service was phenomenal and the food was pretty tasty! They could do better with the dessert options though.
We enjoyed the chicken wings, spicy cabbage , kimchi and all the grilled options the mojito lychee was very refreshing
Will definitely be back
A hidden gem
It was my birthday and the best experience ever! Great atmosphere and great food
Such a fun experience! Our server was incredibly attentive and helpful. Food was incredible and served in generous portions, we split the shogun special amongst 6 people, and we still had trouble finishing it! Definitely plan to come back!
Nice place to go on a date or even a medium-sized group. Plenty of food options although they were out of a couple of the meat selections when we went. The service was great and the ambience was nice. Also, the table grills were nice and did not leave you smelling like smoke. Overall would go back.
Super responsible staff. LOVE this place!
The server was pretty absent and popped attitude when I mentioned a major part of our order was incorrect. He then claimed they were out of it anyway after saying I called it the wrong thing. It was okay but this might have made me not want to return.
Perfect place for my sons 14th birthday! Great service and delicious food!
Food was yummy, but beware that they aren’t doing All You Can eat because of lack of supplies. It’s not on there website so it was disappointing because that was really why we came. But the meats were really good. The corn and calamari apps were good but came cold. I’ll probably try it again.
We love this place! Always amazing
Never a disappointment. We love gyukaku and we tell everyone about them!
Amazing, staff was very accommodating.
The food and service were fantastic. The drinks were also great. No complaints from me, even the music playing was great. We'll definitely be back!
This was a first visit and it was amazing, we will definitely be back.
Thank you it was such an awesome experience. Great service and food was yummy and fun!!!
Food was amazing !! I would definitely visit again.
Gyu-Kaku - New Orleans, LA does offer delivery in partnership with Uber Eats.
Gyu-Kaku - New Orleans, LA is rated 4.6 stars by 366 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.