Gyu-Kaku Japanese BBQ - Burlington, MA | The Village Mall

Gyu-Kaku Japanese BBQ - Burlington, MA | The Village Mall reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Joji VIP

   Greater Boston2 reviews

   4.0

   Dined on April 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wagyu is always disappointing but everything was excellent as usual.
   

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2. Y

   Yudelqui

   Greater Boston1 review

   1.0

   Dined on April 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   The waiter dropped off plates of food without saying a word—no greeting, no explanation of what each item was, just walked away. It was confusing and honestly a bit uncomfortable not knowing what we were about to eat or how to pair things. A simple “this is beef, this is pork, these are your dipping sauces” would’ve made a big difference. The concept is fun and has a lot of potential, but I think the restaurant needs to improve how they communicate with guests, especially those who are new to this style of dining. It’s hard to enjoy an experience when you feel unsure and left out of the process.
   

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3. J

   Jeremiah

   Cincinnati3 reviews

   3.0

   Dined on April 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   I expected more pleasant Japanese music, and while overall, our experience was good, my spicy tuna sushi was overcooked.
   

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4. S

   Shawn

   Greater Boston2 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Our waitress was horrible I personally wouldn’t go back.
   

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5. E

   Eunice

   Greater Boston2 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The quality of the meats were okay but side dishes were not available until the end of the meal. The value of the meal was not worth the price. I was disappointed with the meals.
   

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6. S

   Sarah VIP

   Greater Boston64 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Always a fun experience! We love grilling our own meat and veggies. The salmon in miso butter is delicious.
   

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7. M

   Michael

   Greater Boston14 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I don’t know what happened to their rice but it has always been horrible the last few times
   

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8. A

   Angela

   Greater Boston1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nick was a great server; food service & sitting down was quick!
   

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9. E

   Elizabeth

   Greater Boston3 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience, flavorful food, fun experience, and great workers.
   

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10. S

    Shoolah

    Greater Boston3 reviews

    4.0

    Dined on March 14, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3

    We went for the Dine-Out Boston dinner special which includes appetizers (salad, miso soup, sushi and one we pick), a BBQ set of meats/shrimp and a vegetable to grill, rice and dessert. We expected the food items to come in that order. However, instead of getting our appetizers the waitstaff kept bringing the items to grill and no explanation of what each one was. We had to ask our waiter to take them all away until after we got our appetizers. After that confusion was corrected we enjoyed all of the food and found that grilling the items was fun. I hope that they will be more careful in the future about the order they bring the dishes.
    

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