Gyu-Kaku - Chicago, IL | West Loop

4.7
690 Reviews
$30 and under
Japanese
We're Back! We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

- There may be limits on party sizes.

- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.

- We only accept payment via credit or debit card. Cash payments respectfully declined.
What 690 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.5
service
4.6
ambience
4.6
value
Noise · Moderate
73% of people would recommend it to a friend
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vipShil
Chicago
12 reviews
Dined 4 days ago
Overall3food3service2ambience4

More of a Benihana vibe than I was expecting for West Loop. Service was spotty and rushed. Food was okay, but for the price, we left disappointed.

OT
OpenTable Diner
Chicago
1 review
Dined 7 days ago
Overall5food5service5ambience5

Wonderful experience

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on July 24, 2021
Overall5food4service5ambience3

Quite Nice

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RW
RebeccaW
Chicago
6 reviews
Dined on July 24, 2021
Overall5food4service4ambience5

I prefer this location to the downtown one. The place is comfy and waiters are attentive. Food is good as usual.

OT
OpenTable Diner
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

This was an excellent choice. The restaurant is such a cool concept! Food was great!

K
vipKila
Chicago
50 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

Excellent evening. So fun introducing new people to this concept. The grandsons take over the cooking and I love it!!!

OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall1food2service2ambience1

They sat a table directly next to is while there were open seats everywhere. Everything has crumbs on it and looked like the dishes had been used. Our water looked like dish water. Server was cool

OT
OpenTable Diner
Chicago
1 review
Dined on July 7, 2021
Overall5food5service5ambience5

Great Experience

OT
OpenTable Diner
Chicago
2 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Food was delicious! Came with family and kids loved it.

OT
OpenTable Diner
Chicago
1 review
Dined on July 2, 2021
Overall3food3service3ambience4

Waited for long time even with reservation.

DS
DaanishaS
Chicago
1 review
Dined on July 1, 2021
Overall5food5service4ambience3

Been once before this time and really enjoyed ourselves. When after closing on a house and couldn’t think of anything particular. It was easy to reserve a table, and the varies for all taste! Love this place!

OT
OpenTable Diner
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Great place to have a decent dinner. The food is good and the waiters are nice

OT
OpenTable Diner
Chicago
1 review
Dined on June 18, 2021
Overall5food5service5ambience5

Excellent dining experience!! Great Service!! Give it a try you will love it

OT
OpenTable Diner
Chicago
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

My boyfriend’s first time, my second. We both were happily surprised by how well-seasoned the food was that we forgot to use the sauces available at our table! Will gladly be returning, but with more friends and family

OT
vipOpenTable Diner
Dubai
1 review
Dined on June 10, 2021
Overall5food5service5ambience5

Our server was a rockstar and super knowledgeable! Had great recommendations! Highly recommend!

AF
AbeFroman
Chicago
1 review
Dined on June 5, 2021
Overall1food1service1ambience1

Belongs in a mall. Needs more service staff. They use way to much plastic disposables for what they charge.

OT
OpenTable Diner
Chicago
1 review
Dined on May 30, 2021
Overall1food4service3ambience3

We waited 15 minutes for our table because we arrived early the restaurant only had two tables sat at the time but we had to wait for them “to clean our table”… the table we got the grill didn’t get hot and the waiter apologized and said some are older and don’t get as hot but it’s on. It took an hour to cook our vegetables and melt the fondue… we ordered a lot of meat (would have ordered more but everything we asked for was “sold out”) it took 2/3 times longer to cook things than the instructions provided.. we spent more time waiting than eating. It was a date to celebrate a business win with my fiancé and it felt sad at best. The food was good despite the time and issues. It was my first time here and I won’t revisit this location. My fiancé claims that he usually goes to the one in streeterville. I might try that one in hopes of a better experience. We are huge foodies and on average spend 150-400 on dinner. This dish meet the hype.

W
shenaeW
Chicago
5 reviews
Dined on May 29, 2021
Overall1food3service1ambience1

Service was terrible and lack luster. Our reservation was not prepared and we waited 20 minutes. We were left outside in the interim, waiting for our hostesses to return, I had to go into the restaurant to find her after which she still did not return to clean our table. She proceeded to seat another party at the outdoor grill next to us. Our grill stopped working 3 times during dinner. The table was on wheels and on two occasions rolled into our guests. The outdoor grill was too small and it was deep in the table so we had to stand to cook our food. The waiter forgot our drinks. This was a special occasion and the evening went so poorly that the person we celebrated said he would never want to return, as this was no longer his favorite restaurant. He had previously been to multiple locations across the country and felt that this was his worst experience. We did not feel like the price was commensurate with the service. Absolute disappointment.

OT
vipOpenTable Diner
Louisville
2 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

Good food and service

OT
OpenTable Diner
Chicago
3 reviews
Dined on May 27, 2021
Overall5food5service5ambience5

Was def a good place for a date. I different experience

SM
SoufiM
Chicago
2 reviews
Dined on May 19, 2021
Overall5food5service5ambience5

Food was great and service was friendly, tables were spaced out

OT
OpenTable Diner
Chicago
8 reviews
Dined on May 15, 2021
Overall3food3service2ambience5

This is the first time me and my boyfriend went to this location. I was disappointed that they told me their draft beer was not working after I already ordered it. Since this location is smaller it is very hot so dress warm. They didn’t have one of the items on the dinner we ordered but we got something else. They forgot 2 of our dinner items and we didn’t receive them until we finished all out meat entrees. We were given some money off our bill, but it was not the best experience.

X
Xinmeil
1 review
Dined on May 11, 2021
Overall2food2service3ambience3

The food is not value , for two adults and two kids isn’t value because the food is not good as before. Specially the beef tongue not not good

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

We had a lovely Mother’s Day here and our server was so great!

NG
NicG
Chicago
2 reviews
Dined on May 2, 2021
Overall5food5service5ambience5

Always a great experience and service is on point with everything.

OT
OpenTable Diner
Chicago
2 reviews
Dined on May 1, 2021
Overall5food4service4ambience4

Throughly enjoyed our ladies night! There was 6 of us and we were accommodated respectively although we had to change our table twice due to miscommunication with some people in our party. It was greatly appreciated the level of patience that was given.

The food was really good, our server, Dave, was quick and even offered good recommendations! I am excited to revisit with my boyfriend next time!

We had a little of everything:
Garlic noodles
Filet
Hammer steak? (I can’t remember the name but it’s one of there top meats)
Spicy shrimp
Asparagus
Chili wings
Zucchini
Cream cheese wontons
Miso soup
Egg soup
Pina colada mojito
Mango mojito
Mango sangria
Tequila and lemonade with a shot of strawberry purée
White peach Cosmopolitan

Everything listed above is recommended, all delicious

MK
MKD12
Chicago
3 reviews
Dined on April 30, 2021
Overall2food1service3ambience2

Boring food. Little flavor. Some of the meat was just tiny little chunks mostly fat.

G
vipGloria
Chicago
19 reviews
Dined on April 30, 2021
Overall4food5service3ambience3

Food good as usual. Service not up to its usual standards. Serers forgot a few things until prompted.

OT
OpenTable Diner
Chicago
1 review
Dined on April 29, 2021
Overall5food5service5ambience5

Good food. Good service. Its our favorite go to restaurant for our family and friends

OT
OpenTable Diner
Chicago
3 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

I brought my mom here for her bday and it was great!

OT
OpenTable Diner
Chicago
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

Food was great! Our server, Daniel was amazing!!

OT
OpenTable Diner
Chicago
2 reviews
Dined on April 19, 2021
Overall5food4service5ambience5

Great experience! Nice service! I had all you can eat meal tonight and was very satisfied.

OT
OpenTable Diner
Chicago
2 reviews
Dined on April 18, 2021
Overall5food5service4ambience5

food was great it was a fun experience

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on April 8, 2021
Overall2food2service1ambience4

Poor quality food and service. The waiter assisting us did nit have the most pleased attitude. He brought the wrong dish and was quite argumentative when I repeated my orders. As a frequent customer, the most enjoyable part of the restaurant experiences is the ambience and service, this time I was very disappointed.

BM
BauceMan
Chicago
8 reviews
Dined on April 4, 2021
Overall4food4service4ambience4

This place is ok nothing special. I tried once I don’t have to try again. To my spoiled brat for eat dinner. It’s better then, them steakhouse.

OT
OpenTable Diner
Chicago
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

Birthday celebration for my guy

OT
OpenTable Diner
Chicago
3 reviews
Dined on March 30, 2021
Overall5food5service5ambience5

Came here for our anniversary. First time either of us have ever tried it and it was DELICIOUS. Will definitely be going back and the waiter Daniel was very nice and checked in on us alot. We loved it.

OT
OpenTable Diner
1 review
Dined on March 29, 2021
Overall3food3service2ambience1

I usually don’t write reviews but I was very disappointed with my dinning experience here. I will not go into detail since I work in the service industry, but for what it’s worth I probably wouldn’t come back here.

OT
OpenTable Diner
Chicago
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

Daniel is the best server.

Y
Yogi
Chicago
2 reviews
Dined on March 25, 2021
Overall5food5service5ambience5

Fine............................................👍🏼

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FAQs

You can order delivery directly from Gyu-Kaku - Chicago, IL | West Loop using the Order Online button. Gyu-Kaku - Chicago, IL | West Loop also offers delivery in partnership with Uber Eats. Gyu-Kaku - Chicago, IL | West Loop also offers takeout which you can order by calling the restaurant at (312) 982-2840.

Gyu-Kaku - Chicago, IL | West Loop is rated 4.7 stars by 690 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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