We made a reservation at 8pm for 5 people. I called in asking if we can change it for 7ppl in which they confirmed they can. When I got there they couldn't find my reservation and then proceeded to make me wait 50 minutes and when they sat me down it was at a 5 person table. I asked the general manager if I could move to a table of 8 because they were getting up soon and she told me someone else was coming for 8 people. After 20 minutes I asked again as the table was still open and they usually cancel reservations after 15 minutes. She said no again. This experience was a horrible, she was rude and cold and offered no help. Its sad because I come here once a week sometimes twice a week to eat. She didn't offer any compensation and didnt even really say sorry at all.
Went to try the DineLA menu. It was delicious and alot of delicious food. $29 dinner
They changed their menu. Used to be my favorite place but now I’m not sure if I will return
Showed up to my reservation early but had to wait until my reservation hour and walkins are
It was quite different from that in Japan.
low service and food quality.
Japanese would not satisfy.
Great meal and fun experience. Service was prompt without being overly solicitous and extremely helpful with recommendations on cooking, etc. Kind of fun cooking your own food!
Everything about it was horrible... they do not deserve one star
I really like this place however was a little disappointed in the experience.
Had to have the whole group (7 of us) relocate to another table since the ventilation was not working. While that was ok I guess, it kind of was a hassle since we were well into our first course.
Secondly it took forever to get my other meat dish I ordered. After asking for it I didn't really enjoy it as I was mostly through my meal. It ended up being out of sequence and not very enjoyable so far into the meal.
Soooomuch fun. Food was amazing, experience was amazing. Food came fast and noodles were hot. Great environment and social setting. Definitely going back, this will become a regular place for me.
We did the premium dinner for two and the food was delicious