Gyu-Kaku - Arlington, VA
I been there many times really love this place bc of the food but service naaaaaa last time I was there I ask for lemon since I always order the tongue with scallion sauce and always comes with lemon so I enjoy it like that but this time when I asked for lemon instead of a lemon wedge I got a whole lemon ?!!!!!! How in the world I’m going to cut a lemon with chopsticks 🥢? N also when we were enjoying the dessert we were asked to if we can leave bc it was a lot ppl waiting when I see lot tables empty and we not even spend hour in a half there
We were late to our reservation they still served us with excellent customer service food was amazing
I took my gf for her bday, except waiting 10 min at the beginning (I reserved table for 8:30 but they let us in like 8:43) everything was awesome, great food, reasonable price! Definitely will come back again
Always our favorite place to go. Good drinks, good food.
Servers were nice. I should have tipped more. Meat was not much, but was good. marinated ones were salty in general. Mushroom medley was too salty and buttery as well. We liked spinach and garlic. Didn't quite like rice or soup before, so we did not get it.
Absolutely love this place, great food, great service and a great menu!
always a good experience, amazing food quality and the service is always nice.
Found this restaurant in NYC. So happy to have one here in Virginia. Love this place.
I reserved a table and one of us came late. The front desk didn’t allow us to sit unless everyone is here. Even we told them we could order for the person, they still did’t allow us to seat. They have a plenty of empty tables when we are there. When everyone was there, they only gave us less than1 hour 30mins to eat. I have been here several times and this was the worst experience I had. Hope they can improve it in the future.
Daphne our server was wonderful. Food was amazing as usual.
Food was good and Chenyue was a great server. Only wish this location had happy hour pricing and provided more food for the price
Fun, always enjoy eating here!
We had a large crowd and the server could not keep up with clearing empty plates as she brought new courses. So our table was very full and it made it hard and unpleasant to eat. We had to ask her several times to collect the dishes. She was very nice but it was not optimal service. It made the dessert course kind of gross. We had s’mores but no clean plates to use for them —- only dinner plates with remnants of rice, meat and vegetables.
Food was plentiful for a good price. A nice way to celebrate an anniversary. House sake was good.
Great food. Great server. Poor check in experience with hostess. She seemed annoyed with us.
Very good experience. We love Gyu-Kaku! We lived in Japan for three years, and yakiniku is our favorite.
Always love coming here
The food was extremely good, and the prix fixe meat lovers menu was a great value for two! A cool experience overall, as well.
Loved it! As a party of three, we were able to do the standard for two Gyu-Kaku plates with some add ons a la carte! Meat was prepped beautifully and quality of vegetables was excellent! I downloaded the app and can’t wait to use the rewards to get more points for discounts!
The for two meals are a good deal
Loved all of it. Definitely recommend and will be back soon.
Always fun eating here!
We love this place!! Definitely will go back again for BBQ!!
Good as always! Been to this location 5 times and we enjoy the food, service and fun with friends.
Extremely Poor service. Server routinely forget to bring food items out. Some items did not come out until after the meal was over even after reminding server and manager numerous times that we did not receive our food orders. Didn’t refill our drinks on time and had to keep reminding to refill drinks. A few times the drinks were not correct but we drank them anyway because of the long wait. Server Turned off the grill to replace the grill grates but didn’t come back to replace the grill after Reminding server numerous times to replace grill or at least turn it back on. We sat around for 20 minutes waiting to grill. When bringing out desert items server did not bring out spoons or plates for us to enjoy the deserts. We asked for spoons and plates numerous times but server just brought out the check instead. Food was really good but service was extremely poor. Talked to the manager after receiving bill about our poor experience. Manager reduced bill. Will not be visiting again.
It was the first time and not the last:)
The food is good but service is just okay.
It was great! Always is... i always take my friends and family for a new dining experience. Will return!
Took my husband here for his birthday so we could try a new restaurant in our area. Fun dinner and great service
Services are the best I never saw in the past especially Sharon. She is the best.
Amazing experience and our server filled us in on everything we needed to know!
Delicious food. The beef tongue was amazing. Will definitely go back just for that.
Good and nice!
Small portions, overpriced. Sukiyaki bibimbap was terrible—tasted like rice and bean paste.
Servers are always friendly whenever I've been here. They are especially helpful for first timers explaining the menu and how to cook.
Here you cook all your own meats or fishes, which took most of my time once I did that for myself and my husband. Some of the food was flavorful but some just ordinary. It was ver crowded and therefore super noisy. The servers try hard. Overall just an ok expérience - lots of work on my party for a meal that wasn’t extraordinary. I’ve found my Korean bbq experiences more flavorful!
Overall, a wonderful night; however, my wife bit into an “avocado seed” and almost broke her tooth. The server promised to remove it from the bill but nothing was taken off the bill. I’ve been to a few locations in Hawaii and Japan and thought the presentation was great and the food was above average.
I would go again but will be wary of seeds in my food going forward.
We ordered Meat Lover's, and thought it was a great value! The food was plenty for three of us! Highly recommend it.
Way too loud to carry on a conversation. One suggestion is to turn off your background music when the restaurant gets crowded.