Guy Fieri’s - Harrah's Casino Council Bluffs

Reseñas de Guy Fieri’s - Harrah's Casino Council Bluffs de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   John VIP

   Minneapolis1 reseña

   1.0

   Comieron hoy

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   We unfortunately had a very disappointing dining experience at Guy Fieri's. The bummer was we are from out of town visiting our kids and we were celebrating a birthday. When we were seated there were plenty of open tables and booths. Our grouo of 4 was seated in a crowded area at a table with busy tables surrounding us. When my wife asked if we could move to a more spacious booth, the response was "ahhhhh, no." and that was it. Our server was friendly and pleasant, but everything else was anything but. We ordered our food immediately since it was 7pm and a long travel day. After 45 munutes, we were told our order was "lost" and it would "be out soon." After 70 total minutes we finally received our food. Our server was apologetic and offered a "birthday dessert at no charge." For $107 I would give this dining experience a 0. The restaurant was far from booked and we watched as several folks in group size ranging from 2-4, were seated in the booths we inquired about. 👎
   

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2. Z

   Zachary

   Las Vegas1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   We are in town to visit the Omaha Zoo and decided to stay at Harrah. One of the biggest reasons for staying at Harrah was Guy Fieri, this was our fourth Guy Fieri to visit and was very disappointed in the atmosphere and how long it took to get our food. Trashcan Nacho is our favorite and this one was cold and hardly any cheese. Our main course took 40 minutes to come out and at that point we were done and ready to leave. After visiting this restaurant we will not return. If you want a great Guy Fieri experience try the one in Vegas those people love the job and take pride in the food they serve
   

   Guy Fieri’s - Harrah's Casino Council BluffsRespuesta enviada hace 3 días

   Hi Zachary, We're sorry to hear about your recent experience at Guy Fieri's. We understand that the atmosphere and food took longer than expected, and we apologize for any inconvenience caused. We pride ourselves on providing great service and it's clear we missed the mark during your visit. Your feedback is invaluable to us as we strive to improve our guests' experiences. We hope you'll reconsider and give us another chance to impress you in the future.
   

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3. A

   Andrew

   Omaha2 reseñas

   2.0

   Comieron en 20 de marzo de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 3

   Three of us were excited to try Guy's new location in Council Bluffs. We ordered the chicken alfredo, fish and chips and the roast beef. All three meals were mediocre at best. The roast beef was down right bad. The Chicken alfredo was horribly over seasoned and salted to the point it was hard to eat. The fish was OK but bland. Couldn't be more disappointing.
   

   Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 23 de marzo de 2025

   Thanks for the feedback, Andrew. We're sorry to hear that your experience didn't meet your expectations. We take pride in our food and it's disappointing to hear that you found our dishes lacking in flavor. We appreciate your honesty and will use your comments to improve. We hope you'll consider giving us another chance to impress you in the future.
   

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4. P

   Paula VIP

   Hawái18 reseñas

   5.0

   Comieron en 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Restaurant was clean Server was nice- Tess Service was quick Food was delicious
   

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   Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 23 de marzo de 2025

   Thanks for visiting us, Paula! We're thrilled to hear that you enjoyed your dining experience. It's wonderful to know that our team was able to provide you with quick and delicious service. We strive to provide the best food and service to our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
   

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5. OT

   Comensal de OpenTable

   Omaha3 reseñas

   4.0

   Comieron en 7 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Not too bad. Guys fish n’ chips look better on tv.
   

   Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 9 de marzo de 2025

   Thanks for visiting us at Guy Fieri’s! We appreciate your feedback and look forward to serving you again soon.
   

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6. C

   Claire

   Des Moines1 reseña

   3.0

   Comieron en 27 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Good food but it was expensive for the amount you got.
   

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7. P

   Pat

   Omaha2 reseñas

   5.0

   Comieron en 23 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good atmosphere, clean & nice. Waitress was excellent and the food was great!
   

   Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 24 de febrero de 2025

   Thanks for the feedback, Pat! We're thrilled to hear that you enjoyed the atmosphere, cleanliness, and food. It's always a pleasure to serve guests like you who appreciate our efforts. We appreciate your high ratings and look forward to serving you again soon!
   

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8. D

   Dean

   Omaha2 reseñas

   5.0

   Comieron en 16 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food great price excellent service. Will dined again
   

   Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 24 de febrero de 2025

   Hi Dean, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your dining experience with us. It's fantastic to know that you found our food great, and found the value, and our service excellent. We're delighted that you plan to dine with us again soon. We look forward to welcoming you back!
   

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9. M

   Mark

   Omaha1 reseña

   3.0

   Comieron en 15 de febrero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 5
   4. Ambiente 2

   The food was fine but noise level was so high that we honestly had real difficulty holding a conversation. I understand your desire to have an energetic atmosphere but this was over the top in terms of sheer volume. There are alot of 3 star restaurants Id be happy to visit again but not this one.
   

   Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 24 de febrero de 2025

   Thanks for the feedback, Mark. We're sorry to hear that the noise level affected your experience. We strive to create a lively atmosphere, but we understand that it can get a bit overwhelming. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guests' experiences.
   

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10. J

    Jerry

    Omaha1 reseña

    3.0

    Comieron en 15 de febrero de 2025

    1. Global 3
    2. Comida 4
    3. Servicio 2
    4. Ambiente 3

    It's a tough start when you ask folks to use reservations, guaranteed with a credit card...and then leave them unattended for 30 minutes. It got better, but the food was not outstanding and having music bingo at top volume does not make for a atmosphere match for Valentine's day.
    

    Guy Fieri’s - Harrah's Casino Council BluffsSe respondió el 24 de febrero de 2025

    Thanks for the feedback, Jerry! We're sorry that the initial experience fell short. We understand your concern about the reservation system and the volume of music. Your comments are important to us and we'll definitely take them into account as we continually strive to improve our guests' experiences. We look forward to serving you again.
    

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