Grotto - Downtown Houston
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Always have a meal here when in town. Never disappoints
Enjoyable experience. Service and food were very good.
Food was great as usual, but unfortunately, the restaurant continues to struggle with service issues and having an adequate servers working during busy evenings, including during the Astro playoff games. Last night was my 4th time in there during the playoffs and there are NEVER enough servers. Last night, even one of the managers or assistant managers was waiting on us. In fact, she provided more service to us than our assigned server did. Quite a shame that the server received the tip and not the manager/assistant manager. One would think the management would get this ongoing issue resolved! It has been an issue since the restaurant opened. The upper management has got to realize that when you are located downtown near the ball stadium, you MUST have adequate personnel on hand during game days, etc. maybe it is just greed is the motivation rather than providing good service to customers!
Food was good but waiter got our order wrong. He did not listen—he had too many tables. You need to have more waiters when there is an Astro game & especially a playoff game!! The valet parking was horrible! I had to wait for over 25 minutes for a valet guy to come to get my car when I arrived at restaurant. Also, my reservation was cancelled because of your 15 minute late policy, which is ridiculous during a play-off game! There was a huge grid-lock traffic jam that I sat in for 45 minutes trying to get to restaurant & that was @ 5:50 when my reservation was @ 6:30. No one has EVER mentioned a 15-minute late policy to me & I come to your restaurant all the time & always make reservation on Open Table. Maybe I missed it, but do not see that policy anywhere ! The girl who answered the phone was rude, arrogant & insensitive & did not give a damn that I was trying to get there. I did not appreciate it at all. It was overall a bad experience. R. Bobbitt
They did not have our reservations even though they called me twice to confirm! Ridiculous
The service and food was amazing! Will definitely be going back soon! Everything we ordered was absolutely delicious
Great food and drinks..good spot after games to let the traffic clear out
My best friend and his wife me my wife and I for a celebration of my 3rd anniversary. They really did a good job. Food was amazing.
Food was cold, both appetizer and entree. Service subpar
Great food, ambiance and service! As always !!!
My reply would be yes and no. Expect very slow service. Have been there 2 or 3 times before a concert. The restaurant was not full. The people were nice but the service is some of the slowest I've ever experienced. Disappointing
Disappointed in my meal and service. I ordered a salad and shared with my waiter I only wanted three things in my spinach salad. Needless to say after he repeated my order back to me my salad came out wrong. He was very bothered when I asked him to redo the salad.
I had mentioned that it’s my wife’s 40th Bday and there was nothing the restaurant did to make us feel special. The whole experience was mediocre
Great food! Fun environment
Birthday Dinner it was great, Thank you ..
Dinner before game. Our goto place.
Went on the night of a Astros home game and a concert at the Toyota center. The restaurant was very full, and the wait was an hour and a half without a reservation. The food was delicious and came out fast. It was all very delicious and I would love to go back.
Highly recommend!! They bring an appetizer ‘pizza bread’ and it was delicious and came in a red sauce type with some spice and a garlic type. Both were great! We all ordered some wine (veryyyy nice pours!!) the house reds are just great and the pour was fantastic, we only had to order one glass! I ordered a pasta which was absolutely delicious and I would definitely get it again. Overall meal was about $30 so I would highly recommend!
Always fun! Always good! Close to Minute Maid! Easy Valet parking!
This restaurant has a new spin on some of your favorite Italian dishes. Save room for dessert!!
Had eaten at Grotto in Galveston. Menu in Houston a little different , but very good. Birthday celebration and then to Astro’s. Perfect location
Staff not very knowledgeable and really mediocre so come prepared. Manager is very responsive to problems so kudos there.
Dinner was supposed to be a celebration for myself and wife but requests turned out to be ignored on the OT booking.
Still good food and wine. Go for that. Not the service.
Labor Day Vacay
Very nice dinner with family shared. Great service and food.
wonderful experience- the waiter was fantastic. will definitely go back
We’ve eaten at the DT Grotto several times. They never disappoint in their food and service.
first time to dine at the Grotto. Service was good. We were going to game. Food came out very timely, Server very efficient. Enjoyed the evening. Food was great, and the HRW menu was very appropriately sized. Anything more would have been excess. Thanks. I will plan to dine there again..
The food was fantastic! We had a larger size group and everyone found something they enjoyed.
With the exception of the hostess, who was neither friendly nor welcoming at all, our experience at Grotto was outstanding. Our server was attentive, respectful and extremely helpful in his recommendations on drinks and food. All four of us loved all the appetizers, drinks and main dishes ordered. Liked the music and ambiance very much, as well. We will -definitely- be back soon and will recommend Grotto Ristorante to friends and family!
Great meal, came super quick. Great vibe inside and fair prices
Great date night and delicious food for HRW! Must go and see!
I had the roasted fish (branzino) and it was excellent. The prosciutto with melon, the shrimp, and the dessert (Little donut bites with 3 dipping sauces) were sublime. Service was the right level of attentive.
Greater and seated right away. Our server, Alex was very attentive.
solid italian joint in downtown. had the whole branzino and it was very well done. not overcooked and meat was fresh and tender.
This had all the makings of a really nice restaurant - the food, service, decor, etc. - but the crowd was a mess. Basketball shorts, graphic tees, shopping bags. We were really disappointed bc we wanted to have a nice dinner but were met with that surprise
Food is amazing as always
Greeted immediately by staff. Prompt service from our waiter, Alex.
It’s our 20th anniversary and we had a lovely celebration! Thank you Grotto..