Grotto - Downtown Houston
Book your next event with us
The food is amazing. It’s totally different that’s your traditional Grotto. Originally the night started out rough with a waitress that didn’t even come over. The manger had a wonderful waiter take care of us. The manager was on top of our table the rest of the night. The food and atmosphere was fantastic!!!
The food was excellent. We sat in door and it is a bit loud. It was crowded so I’m very glad we made a reservation.
It was so good we went back for dinner. The Kale salad was amazing!
Great service and wonderful food & wine.
Repeat customer to that location, not many people there on a Sunday afternoon so we decided to go there again. The service was disappointing and incredibly slow. The lunch menu wasn't what was published online which was disappointing. Not sure i would go back to this location again.
Great service, great environment, great food! We will definitely return!
Pasta wasn't the best but everything else was excellent.
Date night. It was fantastic. Not perfect, but anything that wasn’t perfect, was corrected immediately. Over all a great evening with my perfect wife. Thanks Grotto.
Great food choices.Quality was great. Love the small bites presentation.
I would have to say this restaurant was just ok. It wasn’t bad, but I can’t say it was very good. The filet was a special that night. For $60, the filet needs to be a much better cut of meat.
Waitress was great. Food was great. Atmosphere was great.
Poor service. Kind of rude. Food was pretty good.
The food was amazing, delicious drinks, service was great & the desserts were a great ending to a fabulous meal!!
Only thing we would’ve liked is some bread to start & accompany the meal instead of the pizza that was served (cold, so hard)
Amazing food and environment, especially after a long day of travel.
I was told that we could walk in and get a table and was disappointed when the wait was an hour, so I made reservations for the next night. The wait at the host stand was short while they seated other parties and we were then led to our table that had plenty of room for our party of five. The light was low and reading the menu was a little difficult but not impossible. Our waiter was knowledgeable of the menu and the specials for the day and was very helpful in making our selections for dinner. It was not long before our food was served. Our meals were great! Everyone loved their selections. Initially i thought the portion I got was on the smaller side but was not disappointed by the time I finished.
My only issue was with the chairs. As a larger guy the seats were narrow low on the hips and I couldn't get comfortable. Everything else was fantastic.
Food & service were excellent !
Classic Italian dinner. Great anti pasta
Good food, good service...busy, for a weekday, so definitely popular.
Loud...but I guess that’s what the kids want...
Eclectic dining experience, with an innovative menu...
One entree was good. Shrimp entree was over cooked, shrimp was not cleaned properly, sauce very one note, which was sour. Cocktail was bitter, overpowering the meal. Ambiance & service was very good. Also had large selection of grappa, but no discernible way of ordering it.
Waiter was awesome! Food was really goid
Always a great place to go to during the International Quilt festival. Place food ever!
Made a reservation here fir lunch during the Houston Quilt Show. Impossible to eat without a reservation. Good food, quick service, not much more expensive than one of the food court booths and much nicer atmosphere.
Food and service was excellent! Had a last minute addition to our reservation from 4 to 5. Grottos was very flexible and accommodated us, even though they were very full with customers.
Once again, it was a playoff game, even a World Series game, and the management STILL did not have enough wait staff working. I just can’t figure out why they can’t get enough staff working on days when they know the restaurant will be super busy! It is either extreme stupidity, very poor management or both!
I really enjoyed my visit, the staff was courteous and attentive. I had the night’s special pizza and it was delicious. Great quality ingredients and good presentation.
For a supposedly upscale restaurant and a Landry’s restaurant I was very disappointed. Our server sometimes acted like she had never been trained. There were 6 in our party and 4 had food issues. Personally I ordered the $10 spinach salad and only got 6, yes 6, leaves of spinach. Everything else was fill items. The quantities were small and the presentation was bad for this restaurant. Very pricey for what we got.
Excellent service and delicious food. Well prepared
Waiter was great took and order for 5 did not write anything down all items were as ordered and placed on the table correctly.
Wildly mediocre! Made a reservation for a Sunday evening that was close to my hotel, as I was visiting Houston for a conference. Read positive reviews and made a reservation at Grotto. When we arrived at 7:00pm on a Sunday evening, there were maybe seven tables occupied. Service was incredibly slow. When we asked the server about how many small plates to order compared to small plates and entrees, we got a number that didn't add up at all. So we each ordered a salad and an entree. I ordered a caesar salad, which came out ICE cold (and literally had ice on the lettuce), which had clearly been made hours earlier and placed inside a blast cooler, as everything was ice cold, watery and terrible tasting. I had two bites before stopping; the server came and picked up the clearly uneaten salad and didn't even inquire why I hadn't eaten anything. We ordered two entrees, a pasta and a pizza and both were just mediocre. Nothing special about the flavors or the entrees; just basic and completely unforgettable. Service was incredibly slow even though our server only had three tables. The fun part is that the kitchen is all glass so you can see inside it and see the servers all standing around chatting and talking as opposed to providing service. If you're looking for a downtown restaurant, pass this one by.
We went before a baseball game and the service was poor
The waiter was so busy he didn’t really pay attention and the food made me so sick I’m in bed
The food was delicious and the portions sizes reasonable
After a conference, with friends. Great evening but noise level is significant.
Always have a meal here when in town. Never disappoints
Enjoyable experience. Service and food were very good.
Food was great as usual, but unfortunately, the restaurant continues to struggle with service issues and having an adequate servers working during busy evenings, including during the Astro playoff games. Last night was my 4th time in there during the playoffs and there are NEVER enough servers. Last night, even one of the managers or assistant managers was waiting on us. In fact, she provided more service to us than our assigned server did. Quite a shame that the server received the tip and not the manager/assistant manager. One would think the management would get this ongoing issue resolved! It has been an issue since the restaurant opened. The upper management has got to realize that when you are located downtown near the ball stadium, you MUST have adequate personnel on hand during game days, etc. maybe it is just greed is the motivation rather than providing good service to customers!
Food was good but waiter got our order wrong. He did not listen—he had too many tables. You need to have more waiters when there is an Astro game & especially a playoff game!! The valet parking was horrible! I had to wait for over 25 minutes for a valet guy to come to get my car when I arrived at restaurant. Also, my reservation was cancelled because of your 15 minute late policy, which is ridiculous during a play-off game! There was a huge grid-lock traffic jam that I sat in for 45 minutes trying to get to restaurant & that was @ 5:50 when my reservation was @ 6:30. No one has EVER mentioned a 15-minute late policy to me & I come to your restaurant all the time & always make reservation on Open Table. Maybe I missed it, but do not see that policy anywhere ! The girl who answered the phone was rude, arrogant & insensitive & did not give a damn that I was trying to get there. I did not appreciate it at all. It was overall a bad experience. R. Bobbitt
They did not have our reservations even though they called me twice to confirm! Ridiculous
The service and food was amazing! Will definitely be going back soon! Everything we ordered was absolutely delicious
Great food and drinks..good spot after games to let the traffic clear out