Griffins Head

Commentaires sur le restaurant Griffins Head de personnes qui y ont mangé. Selon des cotes récentes.

1. N

   Nicole

   Derbyshire1 commentaire

   4.0

   Y est allé le 30 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 3

   Generally a nice meal, the star of the show is definitely the cookie dough! It was mothers day so perhaps the following was due to the busy time period. Firstly we had to wait 15 minutes for our pre-booked table to be ready, we then only received one portion of the bread/olives as part of the 2 mothers day meals we ordered. We had to go and ask someone for the additional portion. No complaints regarding the starters except you only receive one chicken skewer which makes it quite over-priced. Moving on to the mains, I was given a beef when I ordered chicken. Two people ordered the same burger with different alterations which was mixed up and they didn't notice until half way through their meal. Someone upgraded to salt & pepper chips but was given normal. The portion of the Sunday dinner was average (2 carrots and a handful of greens). They were pretty forthcoming when people wanted to order last minute pigs in blankets & cauliflower cheese but this was luke warm. The desserts overall were probably the best, chocolate brownie was lovely and the cookie dough was amazing. However, someone had a dessert with custard and was given a measly portion which was lumpy. Told they had just used the last bit of custard so couldn't have any more. The vibe did seem generally unwelcoming and staff didn't seem to go out of their way, but again this could have been down to a busy day. The outside area is nice.
   

   Griffins HeadA répondu le 7 avril 2025

   Dear Nicole, Thank you for taking the time to leave such a detailed review. We're pleased to hear you enjoyed the cookie dough and desserts, and that you found our outside area pleasant. We apologise for the wait for your pre-booked table and any mix-ups with your order. Your feedback about the portion sizes and service is invaluable, especially on a busy day like Mother's Day. We'll certainly look into these issues to ensure improvements are made. We hope to welcome you back soon for an even better experience. Best regards, The Griffins Head Team
   

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2. J

   Joyce

   Nottingham1 commentaire

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Service was quick and friendly - food was really nice and reasonably priced.
   

   Griffins HeadA répondu le 3 avril 2025

   Dear Joyce, Thank you for your lovely review! We're delighted to hear you enjoyed our quick and friendly service, as well as the food. We look forward to welcoming you back soon. Best regards, The Griffins Head Team
   

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3. H

   Helen

   Nottingham2 commentaires

   5.0

   Y est allé le 25 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Absolutely wonderful. 3 of us all chose different meals and all were outstanding. Lovely portion sizes, piping hot and oh the gravy! Full of flavour and thick but not too thick! Staff were attentive, intuitive but not overbearing. Could not fault it.
   

   Griffins HeadA répondu le 3 avril 2025

   Dear Helen, Thank you so much for your glowing review! We're thrilled to hear that you and your friends enjoyed your meals and appreciated the portion sizes and gravy. It's wonderful to know our staff made a positive impression as well. We look forward to welcoming you back soon. Best regards, The Griffins Head Team
   

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4. D

   Derek

   Nottingham1 commentaire

   5.0

   Y est allé le 19 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Very good in all aspects. Food excellent, as always. Wide choice on menu.
   

   Griffins HeadA répondu le 3 avril 2025

   Hi Derek, Thank you for your fantastic review! We're thrilled to hear you enjoyed the food and our menu selection. We look forward to welcoming you back soon. Cheers, The Griffins Head Team
   

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5. A

   Angela

   Newcastle2 commentaires

   4.0

   Y est allé le 17 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   I thought my lasagne from the main menu was a little small, with virtually no pasta, just beef in a tomato sauce with béchamel on top. The garlic bread was nicely toasted and the salad was odd, just half a gem lettuce sprinkled with crispy crumbs of some sort.
   

   Griffins HeadA répondu le 7 avril 2025

   Dear Angela, Thank you for your feedback. We're glad you enjoyed the garlic bread. We appreciate your comments on the lasagne and salad, and will certainly take them into consideration to improve our dishes. We hope to welcome you back soon. Best regards, The Griffins Head
   

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6. N

   Nicola

   Nottingham1 commentaire

   3.0

   Y est allé le 16 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 4

   Table was booked for 4:15pm on a Sunday, there was hardly anything in the menu was available. Service was slow, young waitress really wasn't bothered, we asked if they had tomato juice, she said she didn't know, then asked us if we wanted her to find out. Waited a long time for the drinks and even longer to actually place the food order.
   

   Griffins HeadA répondu le 3 avril 2025

   Dear Angela, Thank you for your feedback. We're glad you enjoyed the garlic bread. We appreciate your comments on the lasagne and salad, and will certainly take them into consideration to improve our dishes. We hope to welcome you back soon. Best regards, The Griffins Head
   

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7. A

   Aimi

   Londres1 commentaire

   1.0

   Y est allé le 15 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Went with friends the other Saturday night, thought we’d try the new menu. Arrived and gave our name to be told someone had already sat at our table, we said we had friends joining. A few mins later staff realised our friends were sat at the table. Choose meals off the set menu, ordered them to then be told this menu is Mon-Fri! Perhaps the menus should be removed at a weekend or at least state days/times. Asked 2 times for an ordered glass of wine to come to the table. Waited an hour for our starters 3 of which were wrong. Pub was not busy at all. Starters were totally overpriced, crispy king prawns were tiny only got 4 no side salad but enough mayo for all of us. Main meals were ok definitely not a wow meal and at £144 for 4 people with a couple of drinks totally overpriced, a glass of red wine £9.95 I expect those prices in a top restaurant in a City centre. Very disappointing, staff looked uninterested and bored, stood around twiddling their hair. Asked one of the kitchen staff at the end of the evening for our bill as they were slumped in a chair in the restaurant, the huff and roll of the eyes was totally unprofessional. We will not be visiting again, mediocre food with an expensive price tag. A real shame as the previous menu which was simpler was nicer and reasonably priced.
   

   Griffins HeadA répondu le 3 avril 2025

   Dear Aimi, We're truly sorry to hear about your disappointing experience with us. It’s clear we fell short in several areas during your visit, and for that, we apologise. We appreciate your comments regarding the menu availability and will certainly look into making the days and times clearer to avoid future confusion. Your feedback on the food quality and pricing is also noted, and we will review this with our kitchen team to ensure we are providing value for money. We regret that the service you received was not up to our usual standards. Your comments about the staff's professionalism will be addressed to ensure better training and attentiveness. Thank you again for your feedback. We hope you might consider giving us another chance in the future. Best regards, The Griffins Head Team
   

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8. P

   Paul

   Nottingham2 commentaires

   4.0

   Y est allé le 15 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   All good No problems at all and as usual very good service
   

   Griffins HeadA répondu le 3 avril 2025

   Hi Paul, Thank you for your kind words! We're delighted to hear you enjoyed our service. Looking forward to welcoming you back soon. Cheers, The Griffins Head Team
   

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9. P

   Paul

   Nottingham2 commentaires

   5.0

   Y est allé le 1 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lovely meal Food very good as always New menu which was delicious
   

   Griffins HeadA répondu le 11 mars 2025

   Hi Paul, Thank you for your kind words! We're thrilled to hear you enjoyed the new menu and had a lovely meal. We look forward to welcoming you back soon. Cheers, The Griffins Head Team
   

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10. J

    Jonathan

    Nottingham1 commentaire

    5.0

    Y est allé le 15 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    The food was absolutely delicious, none of it could be faulted. The wait was minimal, amazing meal. Would recommend to anyone.
    

    Griffins HeadA répondu le 11 mars 2025

    Dear Jonathan, Thank you for your wonderful review! We're thrilled to hear you enjoyed your meal and had a great experience with us. Your recommendation means a lot to us. Best regards, The Griffins Head Team
    

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