Great Maple - Pasadena

Great Maple - Pasadena reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner VIP

   Los Angeles1 review

   1.0

   Dined on May 31, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   They were shutting down the restaurant as we were eating. They shouldn’t have been serving anyone.
   

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2. W

   William VIP

   Los Angeles17 reviews

   2.0

   Dined on May 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Limited menu. Everything was heavy and unhealthy. Order was not correct and had to be sent back twice. Will not return
   

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3. M

   Matt

   Los Angeles12 reviews

   5.0

   Dined on May 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for an adult brunch. Always make a reservation.
   

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4. S

   Starskull

   Los Angeles2 reviews

   3.0

   Dined on May 25, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really good eggs benne, though the scalloped potatoes that came with were pretty dry (but tasty). French toast sticks are really good - we shared and still got a sugar coma lol. We came for the Maple syrup and it delivered. Sadly the Portobello fries have red pepper in the batter, and I'm mildly allergic to capcasin (I can get hives from it). When asked, the waiter said it wasn't spicy at all so I was hoping they didn't use much but my guess is he enjoys spicy so he just can't tell. It was too much for me to have more than a half of one, though not enough if you actually like spicy. It would be better to leave it out of the batter and just offer a nice spicy sauce along with the basil aioli it comes with - that way everyone wins because what I ate was promising! $100 for two, sharing everything listed + one latte & one orange juice. Too expensive for a weekly outing but solid for a special occasion.
   

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5. ED

   EricD VIP

   Los Angeles3 reviews

   1.0

   Dined on May 19, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The restaurant was only moderately busy but it took 30 minutes to get water (and we had to ask). We received our food an hour after placing an order. At that time we were told the staff were upset as the restaurant will be closing soon. Not sure if whether the bad service is the restaurant chain fault or the staff at the location, but it’s certainly not the customers fault and we should haven’t been treated that way. We won’t be going to any of the Great Maple locations in future.
   

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6. OT

   OpenTable Diner

   Washington DC1 review

   1.0

   Dined on May 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We had a reservation for 8 people, and the only timely aspect of the entire experience was being seated a few minutes after arrival. The rest of our experience was terrible - from ordering to arrival of beverages and food, everything arrived after very long delays and piece-meal so that we were not able to dine together. The server, while friendly, may have been attending to too many tables; neither she nor other staff came by, offered additional beverages or cleared plates after we all finally received our meals and had eaten. I waited at least 15 minutes to speak to the manager and, while she was apologetic and offered to reduce the amount of our bill which was appreciated, we again waited and waited for our updated check as she was also working in the kitchen. Perhaps our experience was a one-off, but I cannot recommend this restaurant.
   

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7. L

   London

   Seattle3 reviews

   4.0

   Dined on May 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great brunch spot! Housemade donuts were delicious!
   

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8. OT

   OpenTable Diner

   Los Angeles2 reviews

   1.0

   Dined on May 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant was incredibly loud inside. Could not hear the person next to me without leaning in. Food took 45m to arrive and when it did, the eggs were crusted over from sitting out. Our server left halfway through our meal and no one checked on us for at least 20m because I was looking to just get our check and leave ASAP. Veggie modification for the chilaquiles was a joke— basically some tortilla chips in a bowl with a little sauce. The server offered to bring eggs because it wasn’t in the dish but he couldn’t guarantee it would be brought out in a somewhat timely manner. No one came back after. I had to get up to ask the hostess to find someone to help us get our check. I really don’t bother leaving negative reviews but today’s meal was exceptionally poor.
   

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9. Y

   Yenn

   New York City12 reviews

   5.0

   Dined on May 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great ambiance and food, love the brunch and coffee
   

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10. J

    Jared

    San Francisco2 reviews

    2.0

    Dined on May 18, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Bad food and bad service but at least we eventually got to leave.
    

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