Great Maple - Pasadena

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1. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   overall1food2service2ambience2

   A group of 5 friends went to celebrate one of the girls’ birthday. We were very disappointed with the whole experience. The maple bacon donuts were delicious, but the compliments end there. The rest of the food wasn’t good - and wasn’t served at the correct temperature. It was very busy and we had to ask multiple servers for the same items repeatedly because they kept forgetting. We understand many places are shortstaffed, but it just felt like our two servers were checked out at times. Also, the restaurant felt dirty, the floors near the entry were as nasty as some gas station restrooms. Again, we understand it was busy and there was a lot of foot traffic, but that happens at other reataurants too and they manage to keep it tidy and clean for the enjoyment of their guests. We’re used to paying a good amount of money for food and have no qualms about doing so, when it’s warranted. Unfortunately, this experience was very disappointing and at times because of the uncleanliness we felt a bit disgusted too.

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2. SH

   SandyH

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food3service5ambience5

   The BLT was delicious So was the elderflower mimosa

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3. VW

   VictoriaW

   Los Angeles

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Every time we go to Great Maple it’s delicious! This time i enjoyed the fried chicken and donuts. So amazing! Also a must have is the mushroom fries.

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience4

   Had an excellent brunch, highly recommend!!

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5. J

   Jeffoodie

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   overall4food5service3ambience3

   Took my daughter, granddaughter and wife for a belated Mother's Day brunch. Restaurant was packed when we got there for our 10:30 reservation but we were seated immediately. Originally had reservations for outside but because it was very hot, I changed that morning and requested inside seating. So, the question is, would I rather be hot and be able to have a conversation, or comfortable and not be able to hear my tablemates. The dining room was at jet engine decibel levels. Really not sure they could do anything about that but, assuming decent weather, will request outside seating next time. We ordered the chocolate chip pancakes, regular eggs benedict and cajun shrimp benedict and passed them around. We all enjoyed each dish. The food here is always great. Also ordered the famous maple/bacon donuts, mostly to go, and the one we sampled at the table was excellent. Waitress (didn't catch her name and she didn't introduce herself) did her job adequately but seemed stressed with the large crowd and wasn't enjoying herself or ready to engage us with a smile. That took slightly away from our enjoyment but I understand how those folks must be having a hard time coping these days. All, in all, would definitely go back again.

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6. C

   jenniferC

   Los Angeles

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service4ambience4

   Limited menu, but very good food in a lovely setting.

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7. JB

   JordanB

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service4ambience4

   Enjoyed my meal a lot (chicken & donuts), enough vegan options to satisfy my party. The menu definitely lacks breakfast staples, like someone wanted a light breakfast, eggs and toast. Still would go back and try different things when I'm back in town

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8. JF

   JonathanF

   Los Angeles

   9 reviews

   3.0

   9 reviews

   Dined 7 days ago

   overall3food4service2ambience4

   The food was great, but because our reservation was toward the end of the day, I felt like we didn’t get the service that was expected. I had to remind the waitress for our drinks because no was making it, for our to go boxes, for our bill. It might be because of the time, but that still doesn’t excuse the service.

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9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Brunch for Mothers Day

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10. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    4.0

    4 reviews

    Dined on May 8, 2022

    overall4food4service4ambience4

    Delicious food and good service

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Great mother's day brunch! My fish of the day was delicious, and so was my lavender mom-mosa!

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12. c

    cristianc

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on May 7, 2022

    overall4food3service5ambience4

    This is my second time here however very disappointed in the food. Felt like it lacked flavor or seasoning. Over paid for steak and grit with no seasoning. Service provided was great. I would recommend for breakfast plates only.

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13. DB

    DeannaB

    Palm Springs

    5 reviews

    1.0

    5 reviews

    Dined on May 7, 2022

    overall1food1service1ambience3

    It took over an hour to get our food

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14. OT

    OpenTable Diner

    Orange County

    3 reviews

    5.0

    3 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Mother’s Day. Overall a great experience

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15. G

    Gloria

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Cameron was very nice and provided as best service as he handled many tables. All the dishes were great, drinks were strong and ambiance was perfect for the occasion. Be sure to get the portobello mushroom fries!

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16. MR

    MichelleR

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    First time here. Outstanding and will be back soon. Brian our waiter was a gem. 6 of us and every meal was beyond delicious. Parking is a breeze too. My new favorite restaurant!

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17. CZ

    CarmenZ

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Food and service was outstanding! Eggs Benedict are delicious and don’t forget a side of bacon.

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18. ER

    ErikaR

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    This place is amazing! the food and the drinks are amazing, I had the fried chicken with Donuts, the chicken was very flavorful and the donut complimented it well. The Blood Orange Margarita was incredible. The wait staff was fantastic, truly made the experience even better.

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19. S

    Sheila

    Los Angeles

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 1, 2022

    overall5food4service5ambience5

    Great atmosphere, good food, and wonderful service.

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20. MC

    MelissaC

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Blond hostess was AMAZING! Food was amazing!!!! We'll be back!!

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21. GR

    GRams

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5

    The patio at Great Maple is perfect for a birthday lunch -- comfortable, lots of space between tables, nice breezes, shaded from the afternoon sun... Staff were all very welcoming, helpful, kind, and professional. Excellent cocktails -- particularly the Great Mule (hibiscus and passion fruit infused vodka, ginger, lime -- what's not to love!) and Blood Orange Margarita. As far as entrees go, try the Maple Pecan Crusted Salmon -- so yummy! Will definitely return!

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22. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service5ambience5

    Great outdoor space for dinner with fun food

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23. K

    Kendall

    1 review

    2.0

    1 review

    Dined on April 24, 2022

    overall2food4service3ambience2

    Outside was so warm that I asked for an inside table but nothing was open. And I made a reservation almost a week in advance. They were at first apathetic but later apologetic and admitted it was uncomfortable on the patio. Make sure you write that you want an inside table when you reserve your space if the weather is warm. I was more focused on writing down a friend's allergy that I did not think to jot down a seating preference. Service was alright. Our food took a very long time to arrive but was very delicious. The manager gave us a free dish because of the extra long wait on one of the dishes. We were all almost done eating by the time it came. But that dish was free. That was kind and very appreciated.

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24. GS

    GreatService

    Los Angeles

    6 reviews

    vip
    4.0

    6 reviews

    Dined on April 24, 2022

    overall4food4service5ambience5

    I usually go there for brunch so some additional brunch options would be appreciated. However, service by Jonah and check-ins by management were exceptional.

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25. MM

    MichaelM

    Los Angeles

    8 reviews

    5.0

    8 reviews

    Dined on April 24, 2022

    overall5food5service4ambience5

    We had friends in town and decided to go here for brunch. I had the Fried Chicken and donuts and it was very good. It did take a very long time for the order to arrive and as is the new norm in Southern California, they didn’t mind letting us know when they needed the table. We had a great time which was more a result of the friends we were with.

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26. FF

    FabFoodie

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    Fantastic place for brunch, energetic staff, and have a unique array of flavor combinations created from traditional breakfast favorites. Definitely a favorite and would highly suggest!

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27. DI

    DIANEG

    Los Angeles

    16 reviews

    5.0

    16 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Friendly service. Good place for dinner before a show.

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28. BS

    BrittanyS

    1 review

    3.0

    1 review

    Dined on April 21, 2022

    overall3food3service4ambience5

    Everything was great except for waiter didn’t write down our order so naturally some things were wrong and others forgotten . Food was good otherwise, and the place is always pleasant!

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29. OT

    OpenTable Diner

    Los Angeles

    81 reviews

    vip
    5.0

    81 reviews

    Dined on April 20, 2022

    overall5food4service4ambience4

    Nice place for brunch and lunch. Ribeye sandwich was excellent. Service was friendly.

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30. OT

    OpenTable Diner

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on April 15, 2022

    overall5food4service5ambience5

    The ambiance was really nice. Convenient parking space. The staff were friendly and helpful. The food was above average but nothing super special. Their famous spaghetti was average. We liked the fried chicken and donuts. Their Cajun shrimp Benedict was excellent. Overall, I would go back there again.

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31. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    BEST PLACE TO EAT BREAKFAST IN PASEDENA!!!!❤️❤️

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 11, 2022

    overall5food5service5ambience5

    Nice food decent service

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33. GK

    GoharK

    Los Angeles

    16 reviews

    5.0

    16 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    We had a wonderful experience this afternoon from the moment we walked in to the minute we left. The staff was amazing. Our waitress was the best. She was energetic, friendly and helpful, made our dining experience even better. The food we ordered was delicious. Great portions and presentation. Loved everything.

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34. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food3service3ambience4

    We waited a while for our food but it was Sunday brunch so as expected. However I ordered the Cajun shrimp Benedict with hard poached eggs and got them runny. We also ordered the cauliflower hummus as an app but it came out way later with our food. The service was okay, it seemed like they were understaffed for the volume that day. We were comped the 2 items above so I’d give it another try before recommending.

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35. CD

    CarissaD

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    This was our first time at Great Maple, and we will be back...... The wait staff and Managers were amazingly attentive.

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36. ES

    ElitaS

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on April 9, 2022

    overall3food3service4ambience3

    Service was good, patio dining was convenient and love the “pup menu” for our dog. Food was well portioned, but overpriced for what it is in my opinion.

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37. OT

    OpenTable Diner

    Los Angeles

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    Great food and service. Noise level was a little high for a meeting but would have been fine for socializing. Will definitely go back for weekend breakfast/lunch.

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38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food2service4ambience4

    I haven’t been here since 2020. I remember a wonderful menu full of tasty brunch options. Today’s breakfast was “meh”. Everything we had was bland, but fine. The vegan breakfast, the eggs Benedict, and the famous maple bacon donuts have lost their punch. I’d come again for the wonderful service, convenient location, and outdoor seating, but I hope the chef gets their mojo back.

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39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 9, 2022

    overall4food5service3ambience5

    We really loved the vibe of the restaurant and decor. This was our first visit and the food did not disappoint. We tried the chicken and donut, French toast logs and chilaquiles. All really great dishes. They had a very fresh taste to them and had a sense of quality. My husband and I went before taking out three kids to the children’s museum close by. Kid friendly with high chairs and kids menus. It was also very clean. I would have given 5 stars if the customer service was better. The girl at the front desk was actually really nice, wore a smile and greeted us right away. But It was actually a little questionable when we sat down. The waiter didn’t seem that interested in giving us recommendations when we asked. He just everything with a maple. And that’s totally fine, it’s more about how he said it. Didn’t seem very interested in helping any further. The other waiters around us were also not very conversational and warm when I watched them with their tables. At least in our area they were never smiling with customers. My son needed a spoon so we asked the closest bus person and he also wasn’t very eager to help when we asked. No smile, no, “sure no problem let me grab that for you”. It was more like, “ok”. And then walked away. He wasn’t rude. But it’s just off not having super outgoing or at least smiling waiters/employees when they interact with customers. I mean, it was so weird that my husband mentioned it first. He said, damn, do none of these employees want to be here? And I really thought it was just me. To my surprise our waiter actually became more pleasant right before bringing our food. I don’t know if he heard us or what changed but it literally was a 180. So that def helped with the rest of the experience. Overall a great visit but it could for sure have been better. We always expect great customer service. Especially from restaurants that are well known and more expensive. We will give it another try 😊

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40. OT

    OpenTable Diner

    Los Angeles

    24 reviews

    vip
    3.0

    24 reviews

    Dined on April 7, 2022

    overall3food3service5ambience3

    Our server was great. We found our meals to be over cooked and lacking in flavor.

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