Unfortunately, this was a horrible experience. The table was way too small for the large plates. The food was absolutely tasteless, luke warm and very overpriced.
This was a disappointing experience in a town full of restaurants. The place was empty when we sat down, and "Ben" was our server.
My wife asked questions about dairy-free options and made her selection. He returned later to let her know that dish was not available. She asked about her 1st choice to see if it was dairy free, or the meatballs if it was not dairy free. He offered that he knew the meatballs were dairy free, so could he just bring that, ignoring her preference for the alternate dish.
I ordered wine at the outset and still hadn't seen it by the time salad and bread courses were finished. I asked about it, and it showed up eventually. He complained to us and our neighboring table about the fact that he had 5 tables, and was struggling to keep up.
The meatballs that were ultimately the dairy-free option were bland.
My daughter asked for grated cheese for her pasta, which seemed to confuse, and we asked if they had romano (which appears on the menu) because it would be available to my wife as a goat cheese (non-dairy) option, and he returned with parmesan, saying there was no Romano.
We asked for the check, he delivered the check to our neighboring table, and let us know he forgot ours.
The service was terrible. The food was mediocre. The Waygu Beef ravioli was also bland and tasted like ground beef. The sausage and penne were also bland.
I usually appreciate open table for listing quality restaurants - this was a fail.
Great food and great service . Only wish we had a long table for our large party instead of 2 round tables
The food was absolutely delicious and reasonably priced. Portions were very large,and I I was stuffed. The only negative was that the menu says complimentary salad with every meal, but we were never offered salad by our server and never got salad.
We had a reservation for 5 @ 5:00 on a Saturday. We were seated in the rounded booth near the bar which worked out well. It wasn’t noisey so we were able to visit. Our server Caleb did an awesome job! Everything was great!! Appetizers, entrees and we shared a yummy dessert. Highly recommend!!
Great food and great variety! Enjoyed the atmosphere. It was a nice, quiet change for Bloomington. Brandt was a great server. He overheard that it was my daughters birthday and surprised us with a cupcake! We will be back!
Great service and food! Will come back :)
We visited on a busy Friday night. It was our waiter's first night. Would highly recommend not starting waiters on a Friday night. Set him up for failure I believe. We never got refills on water after we sat down, asked for bread three times, was asked what side I wanted and wrong one arrived, one of our guests ordered fettuccine and got a salad, didn't get a pen to sign our cc receipt, didn't ever clear appetizer dishes when entree delivered...it was comical after a while. Luckily, the saving grace for items that at least arrived correctly, the food was tasty.
We ate during Devour B-Town and the food was excellent. However, we were presented with the Devour menu which listed, “appetizer, entree and desert for $35”. It wasn’t until we got the check and it was much larger than what we expected. When I asked the manager she brought me the devour menu and pointed out the small print at the top showing what was included. Although the food was excellent and the wait staff did a good job I felt the Devour menu was very mis-leading with the fine print and appetizer listed if it wasn’t included. I’m sure we weren’t the only table that was surprised when the check came.
Grazie has great food. The Mama’s Meatballs and pizza are fantastic. A great place to celebrate any special occasion.
Food was very good. Service was not bad but not great.
The food was just mediocre are cream dishes were swimming in grease and not nothing was a wow
The food at Grazie was very good. We had the rigatoni and penne along with the garlic bread appetizer and spumoni gelato for dessert We will be back!
Restaurant is trying to hard to be upscale, and should go back to their roots: fine Italian food. Very few of their dishes are authentic Italian anymore. If they are going to be upscale, then their waiters need to be educated in wines; our server couldn’t describe a single wine. The calamari was disappointing this time (rubbery) and the bruschetta was hard as a brick. Most dishes had too much sauce. I guess my family will have to search for a new favorite restaurant in Bloomington because Grazie is no longer it.
I have been coming for years, and came this weekend to celebrate a special occasion with my daughter. The food was less than mediocre- service poor. Got pasta, no offer of Parmesan - when the bread came, it was very undercooked and the waitress almost threw the balsamic on the table splashing it, and made no effort to clean the area. Very overpriced for food that is not special in any way. I will not be back.
We had a brutal night at Grazie and the direct server was the only one that seemed to care. Our group of eight was ushered into a far back dining room and was seated alone in the room with a group of sixteen 16-year old girls having a rowdy Sweet 16 birthday party. When our person checking our group in asked the hostess to move, the hostess barked back "we warned you this was a possibility" (they most certainly had NOT.) As it turns out, they had warned another group of 10 in advance, but when that group wanted to move, them moved them and sat our unwitting group in the room of the damned... Management had only assigned one single waitress to the whole room, so by the time she made 4 separate trips to the kitchen for the bday party drinks and 4 more for entrees, it was 25 minutes until we were served water, delivered our wine and drinks ("sorry - new bartender") and 10 more to tend to the bday until our orders were taken. The Sweet 16 girls were left unattended by staff, interestingly, with their duffles in the room that contains all the restaurant's wine in a wall rack - a fact they used to great effect for pictures. When we spoke with the manager (we were deliberately polite and calm, so as not to embarrass our other 6 diners), she too was unsympathetic and finally realized that WE weren't the party of 10. Her only comment upon the realization was "Well, I'm don't like that the hostess took that tone with you." ???!!!! No apology for the seating in a circus, no apology for giving our table away to the party that had been forewarned - just no apology whatsoever. And no offer to buy a bottle of our wine or provide dessert on the house for the mess. Absolutely nothing from their end. Clearly a very weak manager and one who doesn't view customers are important in any way. Our server said that she believed the owner also in the house, but no appearance. He/she must be setting the example from the top regarding care for their customers' experience.
The prices were outrageous for the quality of food .
Incredibly disappointing all the way through. Waiter was confused most of the night and missed simple requests for water, ...silverware. While the appetizers were Olive Garden level decent, the main meals were flavorless, and poorly presented and designed. Price to value was just bad.
We visited Grazie! while in Bloomington visiting our daughter. The dining room was upscale and comfortable. The server was engaging and efficient. The wine list offered great choices. Our server suggested a mushroom tortellini which was fabulous. Everyone in our party enjoyed their meals (filet, chicken parm, chicken and tortellini). We finished off by sharing a large cannoli. I would absolutely recommend and return.
Mom's weekend - great table for a large group! Food was delicious and great prices!
Other than no hostess available and having to track down the bartender to seat us, it was great. Bartender gentlemen was very customer service focused.
Our water gave us very poor service. Our water pitcher and our glasses were empty before he came back to give us another one. Had to ask for another basket of bread after ours was empty. Came to attend us about 1 time besides bringing our food and check.
Great food, great waitress. Never got our bread :(
Upstairs was nice
Went here for my 21st birthday dinner, was not disappointed. Service and atmosphere were good, food and drinks did not disappoint. Overall a good restaurant.
Have been to Grazie many, many times over the years since we have season tickets at IU. Decided to go on Valentines dinner prior to the game and for our daughters birthday. We made reservations several weeks ago and selected it since we've never had major issues and Wednesday nights are their half price wine dinners. We were greeted by the hostess who acknowledged our reservation who then proceeded to walk us past numerous empty tables to some back storage type room with stacked wine boxes, table settings and not cleared tables as well. Our reservation was for 6:30. they then gave us a "special" menu. which means item costs were jacked up to gouge the diners and then our poor server had to tell us, along with other guests that the owner said no half price wines. when we received our food two of the entrees had raw red bell peppers in them. It definitely should have been sauteed slightly to soften and warm them. then there was the table next to us of college students who were aghast at the prices for dinner. The girl said that they should just leave because it was way too expensive and we totally agreed. we will definitely reconsider where we dine in the future when we go back down to Bloomington
Ordered a dry martini. Was delivered to the table in a cocktail tumbler with ice. Explanation was the bartender was new and didn’t know how to make martini.
Main dish’s good to average.
Dessert Creme brûlée very thin and underlying custard runny, undercooked
We heard the server say that all open table reservations were being seated in the same area for Valentines day. We got there at 5:30, and despite most of the restaurant being empty we were seated (2 of us) at an 8 top in the back (storage?) room next to another open table couple with a crying baby. Nothing against them... they also felt they would have been better off with a booth not in a wide open room. Poor planning, and obviously open table reservations in this case not s good call. As to the food, our calamari app was soggy and obviously prepared well in advance. Less than 5 minutes after that our salads arrived, and I'M NOT KIDDING 1 minute later our meals came out. Our server apologised, saying they were instructed to put everything in at once. She was very nice, but clearly we were being rushed to make room for more tables later. Good meal, but cold by the time we got to it and between that and sitting at an 8 top in the wine storage room it killed the mood. I'll go elsewhere for my next special occasion.
Very nice and fancy. Perfect for a date night with your loved one. Great food for the price!
This was an early Valentine dinner for us, and as always, we were not disappointed at all! Magnifico!
The room in which we ate was wonderful as was the cooperation of the staff. The 2 soups I knew about were too spicy. My Caesar salad was delicious, my husband's sausage and pepper average, and others at my table felt their food was average. I can't speak for the other table.
Overall, the food was pretty average to mediocre for the price by our standards.
Food and service was great, however it was obnoxiously loud when we expected a bit more intimate & quiet evening.
It was a solid experience overall with great food and service.
Super good! Loved the bread and salad and our meal was delicious as well
Have been many times when we come into town to visit son. We choose it for the good food and gluten free options. Is it possible there is a new cook? Food was very disappointing , mushy lasagna - had to send it back, meatballs were not the same , hard.
Would never go back.
I can’t believe how poor our experience was. The only redeeming part of the meal was that we were fortunate enough to dine there on a Wednesday night when wines are half price.
The eggplant parmigiana was soggy and lacked flavor. Although the meatballs were average, there was a pool of water surrounding the pasta on the plate.
Very disappointing in all aspects
Wife’s meal had an excessive amount of pesto lumped on top of the pasta.
Server was not readily available to request another glass of wine.
We had a great waitress but the kitchen was very slow it was a 45 min wait for out food. My entree was very good but my wife's bland. I will try the restaurant again and hopefully have a better experience
Food was fantastic - great place for dinner or drinks and appetizers. If we are ever back in Bloomington, we would certainly eat there again!
Difficult to book a private party, left multiple messages and emails for the owner, never heard back.
Overall, wonderful service and food was great.