Grapes & Grains

Commentaires sur le restaurant Grapes & Grains de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Keyton

   Chicago 18 commentaires

   3.0

   Y est allé le 10 avril 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   The 21% gratuity was ridiculous for service that was subpar at best. The food was not that great and the cocktails or not either. I found this place to be overpriced for what it was. We will definitely not be returning to this establishment.
   

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2. OT

   Client d'OpenTable

   Chicago 1 commentaire

   5.0

   Y est allé le 1 mars 2025

   1. Cote globale 5
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   didn’t eat there. music was great. service and crowd work were great. i’m gonna be coming back
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

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3. A

   Andrew VIP

   Chicago 3 commentaires

   1.0

   Y est allé le 22 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Out of a lot wine on there menu. Place felt like I was in wriglegville. Crowded, annoying crowd
   

   Grapes & GrainsA répondu le 11 mars 2025

   "We are deeply disappointed to read your one-star review and sincerely apologize that your experience did not meet your expectations. We take all feedback very seriously, especially negative reviews, as they provide us with crucial opportunities to improve. We understand that we fell far short of providing the level of service and experience you deserve, and we are truly sorry for that. We are committed to thoroughly looking into the issues you raised and taking immediate steps to address them. We value your patronage and hope you will consider giving us another chance to demonstrate our commitment to providing an exceptional dining experience. We would love the opportunity to welcome you back and show you the improvements we've made.
   

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4. J

   Joanna VIP

   Chicago 1 commentaire

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The happy hour cocktails were so good and the saganaki was some of the best seasoned I’ve had. Will definitely be coming back!
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

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5. K

   Katharine VIP

   Chicago 3 commentaires

   5.0

   Y est allé le 25 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Thoroughly enjoyed our evening. There was a mistake with our reservation, but it was quickly and appropriately handled. We had a great time and even pushed back our dinner reservation last minute so we could enjoy more time over drinks and listening to live music. We will absolutely be back.
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

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6. M

   Matt

   Chicago 1 commentaire

   5.0

   Y est allé le 18 janvier 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   Lauren Hall on piano was amazing! Fun atmosphere. West Loop prices.
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. Lauren is amazing and brings the atmosphere and energy, and is what makes Grapes and Grains such a lively place. We truly appreciate your kind words and hope to welcome you back again soon!
   

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7. J

   Jennifer

   Chicago 4 commentaires

   5.0

   Y est allé le 11 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This place is a lot of fun. I did not eat so I can’t vouch for the food but the drinks and entertainment were great!
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

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8. OT

   Client d'OpenTable

   Chicago 4 commentaires

   5.0

   Y est allé le 28 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always a fabulous time at GG! Our go to spot for a post-dinner drink.
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

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9. C

   Carla VIP

   Chicago 1 commentaire

   3.0

   Y est allé le 15 décembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   Had a nice time but the vocals on the pianist were way too loud, and he played every song at a super high tempo, which sounded ridiculous
   

   Grapes & GrainsA répondu le 11 mars 2025

   "Thank you for taking the time to share your feedback. We're glad to hear you had a nice time overall, but we understand your concerns about the pianist's vocals and tempo. We appreciate you bringing this to our attention, as it helps us fine-tune our entertainment to ensure everyone has an enjoyable experience. We'll definitely be addressing your feedback with our pianist to ensure the volume and tempo are better balanced in the future. We want to create an atmosphere where everyone can relax and enjoy the music without feeling overwhelmed. We sincerely hope you'll consider giving us another chance. We'd love to welcome you back and make sure you have an amazing experience. We are committed to making your next visit a 5-star one. Thank you again, and we look forward to seeing you soon!"
   

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10. S

    Stella

    Chicago 4 commentaires

    5.0

    Y est allé le 23 novembre 2024

    1. Cote globale 5
    2. Nourriture 4
    3. Service 5
    4. Ambiance 4

    We had a beautiful evening. drinks were great. We didn’t eat piano was wonderful the pianist involved The crowd.
    

    Grapes & GrainsA répondu le 11 mars 2025

    "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
    

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