Granite City Food & Brewery - Sioux Falls

Commentaires sur le restaurant Granite City Food & Brewery - Sioux Falls de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Robert

   Dakota du Sud4 commentaires

   5.0

   Y est allé le 27 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The service was excellent. It was greatly appreciated with the family there to be able to enjoy the meal and not have to worry about anything. We were taken care of.
   

   Granite City Food & Brewery - Sioux FallsA répondu il y a 6 jours

   Thank you for your wonderful review, Robert! We're delighted to hear that you and your family had an excellent experience and that our team took great care of you during your meal at Granite City Brewery. Your feedback is greatly appreciated, and it motivates us to continue providing outstanding service. We look forward to welcoming you back for another enjoyable visit!
   

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2. R

   Renae VIP

   Dakota du Sud6 commentaires

   3.0

   Y est allé le 26 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   We asked about any seasonal taps & she looked to the board & listed the "normal" taps. I told her those were always available, she said I don't know much about beer & that she was pretty new. We ordered soups for our appetizer, a salad & entrees. Our entrees & salad arrived at the same time, still no soup...we ended up taking the soup to go. Overall the food was fine, the service was not up to par.
   

   Granite City Food & Brewery - Sioux FallsA répondu il y a 6 jours

   Hi Renae, Thank you for your feedback regarding your recent visit to Granite City Brewery. We're glad you enjoyed the food, but we're sorry to hear about the service issues you experienced, including the confusion with the seasonal taps and the delay with your soup. We will take this information to speak with our staff to better coach them on our products that we offer to better serve our guests. Your comments are important to us, and we will take action to look into these matters to improve our service. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future.
   

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3. C

   Chris

   Dakota du Sud1 commentaire

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   Some of the food was very good. But the Carmel rolls were dry and burnt on the bottom. The carved meats were out when went thru lines twice. The French Toast was also dry and burnt on 1 side.
   

   Granite City Food & Brewery - Sioux FallsA répondu le 21 avril 2025

   Chris, thank you for your review and for sharing your experience at our Easter Brunch. We're glad to hear that some of the food was enjoyable. However, we're sorry to learn about the issues with the caramel rolls, carved meats, and French toast. Your feedback is valuable and will help us address these concerns with our team. We appreciate you taking the time to share your thoughts and hope to welcome you back soon for an improved experience.
   

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4. E

   Emily

   Minneapolis2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Easter Brunch was great, they had reservations spaced out so it wasn’t crazy busy to get your food. Server was friendly and very outgoing. Food was excellent, as always.
   

   Granite City Food & Brewery - Sioux FallsA répondu le 21 avril 2025

   Thank you, Emily, for your fantastic review! We're delighted to hear that you enjoyed Easter Brunch and that our team provided friendly and attentive service. It's wonderful to know that the food met your expectations as well. Your feedback is greatly appreciated and motivates our team to keep delivering outstanding experiences. We look forward to welcoming you back for more delicious meals soon!
   

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5. C

   Cheryl VIP

   Dakota du Sud1 commentaire

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 2

   Although we had a reservation we were crowded between several tables. A high chair used by an adjacent table was not removed when that party left so I had to deal with moving it back and forth whenever I got up. Our waitress was inattentive and did not fill our beverages in a timely manner. She was more interested in sitting in a booth across from us with her boyfriend/husband and friends. They don’t bring the caramel rolls to the table anymore. The food was good.
   

   Granite City Food & Brewery - Sioux FallsA répondu le 7 avril 2025

   Hi Cheryl, Thank you for your feedback regarding your recent visit to our restaurant. We’re glad to hear you enjoyed the food, but we sincerely apologize for the crowded seating and the inattentiveness of your server. Your experience is important to us, and we will take action to look into these issues to improve our service. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
   

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6. J

   Jeannie

   Dakota du Sud2 commentaires

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Granite City menu variety is exceptional, something for everyone! Only surpassed by the quality/taste of the food. People on staff are always friendly offering the highest level of service.
   

   Granite City Food & Brewery - Sioux FallsA répondu le 7 avril 2025

   Thank you, Jeannie, for your fantastic review! We're thrilled to hear that you enjoyed the exceptional menu variety and the quality of food at our restaurant. It's wonderful to know that our friendly staff provided you with top-notch service. Your feedback is greatly appreciated, and we look forward to welcoming you back for more delicious experiences in the future!
   

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7. O

   Olena

   Dakota du Sud1 commentaire

   3.0

   Y est allé le 5 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   The steak was tough. The chips that were recommended were regular chips from a pack and very hard. The drink was served without a straw, and when I asked for one, they gave me one that didn't match the size of the glass. The table was wiped with a wet dirty rag and crumbs were smeared all over the table.
   

   Granite City Food & Brewery - Sioux FallsA répondu le 7 avril 2025

   Hi Olena, Thank you for sharing your feedback about your recent visit to Granite City Brewery. We're sorry to hear that your steak was tough and that the chips did not meet your expectations. We also apologize for the drink service and the cleanliness of your table. Your comments are important to us, and our team will take action to look into these issues to improve our guest experience. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.
   

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8. OT

   Client d'OpenTable

   Des Moines3 commentaires

   4.0

   Y est allé le 22 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Food and service were great but took quite a awhile to get our food
   

   Granite City Food & Brewery - Sioux FallsA répondu le 25 mars 2025

   Thank you for your review! We're glad to hear that you enjoyed the food and service at Granite City Brewery. We appreciate your feedback regarding the wait time for your food, and we will certainly look into this to ensure a better experience in the future. Your comments are valuable to us, and we hope to serve you again soon for an even more enjoyable visit.
   

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9. M

   Mikayla

   Dakota du Sud1 commentaire

   2.0

   Y est allé le 12 mars 2025

   1. Cote globale 2
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   The Food was great. Our Server was rude. Overall would rather there again. But I would request a different server.
   

   Granite City Food & Brewery - Sioux FallsA répondu le 13 mars 2025

   Hi Mikayla, we're glad to hear that your food was great. However, we're sorry to learn about your experience with the server. Providing excellent service is important to us, and your feedback will be taken seriously. We appreciate you bringing this issue to our attention, and we will look into it to ensure a better experience in the future. Thank you for sharing your thoughts, and we hope to have the opportunity to serve you again.
   

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10. G

    Grossmister

    Des Moines5 commentaires

    2.0

    Y est allé le 9 mars 2025

    1. Cote globale 2
    2. Nourriture 2
    3. Service 4
    4. Ambiance 4

    Had the Mediterranean Chicken it was tough and rice was undercooked. Meatloaf was fair but the ketchup sauce had a sweet strange flavor. Waitress was very professional and pleasant but is was very apparent they were understaffed or the leadership didn’t have their act together.
    

    Granite City Food & Brewery - Sioux FallsA répondu le 10 mars 2025

    Hi Grossmister, we’re sorry to hear about your experience at Granite City Brewery. It's disappointing to learn that the Mediterranean Chicken and rice did not meet your expectations, and we appreciate your feedback about the meatloaf as well. We are glad to hear that your waitress was professional and pleasant, but we understand the impact of being understaffed. Your comments are important to us, and we will take action to address these concerns with our team. Thank you for sharing your thoughts, and we hope to improve your experience in the future.
    

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