Granite City Food & Brewery - Lincoln

Granite City Food & Brewery - Lincoln 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Scott

   Omaha10則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   The restaurant did not have our reservation in their system when we arrived but made accommodations for us after I showed them our reservation on the Open Table ap. Open Table needs to fix their sh*t. Kudos to the restaurant for taking care of us.
   

   Granite City Food & Brewery - Lincoln已在1天前回覆

   Scott, thank you for being patient with us. I am happy that we were able to get you taken care of. We have had a little trouble with Open Table in the past, but our host staff is tremendous and we appreciate the positive call out. I hope that we will get to see you again soon. -Nathan, General Manager
   

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2. k

   karen

   Omaha23則評論

   4.0

   在2025年5月2日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   My server asked how my drink was and I felt like it was missing alcohol. He quickly came back with an added shot. That was amazing service and desire to please!
   

   Granite City Food & Brewery - Lincoln已於2025年5月4日​回覆

   Karen, thank you for your wonderful review of Granite City Brewery! We're thrilled to hear that your server promptly addressed your drink concern and provided exceptional service. Your feedback is greatly appreciated, and it motivates our team to continue striving for excellence. We hope to welcome you back soon for another great visit!
   

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3. J

   Jack

   Omaha5則評論

   3.0

   在2025年4月27日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Menu said new Bruschetta salad so my daughter and I decided to choose that salad it was terrible hardly any chicken and lettuce very soggy not really eatable. Won’t order it again
   

   Granite City Food & Brewery - Lincoln已於2025年4月30日​回覆

   Hello Jack, thank you for taking the time to let us know about what you thought of the new Bruschetta salad. I am disappointed that we did not meet your expectations. I know that it is a new salad and it sounds like we didn't quite make it correctly. It should be lightly dressed not to a point were the lettuce gets soggy. I am sorry for serving you something that is below standard. We will take this to the team and use it as a coaching experience. I hope that we get to see you again sometime soon. I know we can and will do better. Have a great day.
   

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4. F

   Frank

   Omaha1則評論

   4.0

   在2025年4月27日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Staff was very accommodating, even when the number of our party changed and we needed different seating arrangements. All of the food was delicious and well prepared overall with the exception of the shrimp which had a tough rubbery texture.
   

   Granite City Food & Brewery - Lincoln已於2025年4月28日​回覆

   Frank, thank you for taking the time to leave us a review. I am glad to hear that the team did a great job getting you set up with a change in guest count. Also, it is good to hear that your meal was tasty. We will have to dig into what happened with the shrimp, clearly they were overcooked. We will take this opportunity to do some coaching with our kitchen team. I really appreciate your honest assessment and feedback. Hopefully we will have the opportunity to have you as our guest again soon. Thanks again, cheers. -Nathan Liekhus, General Manager
   

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5. G

   Graten VIP

   Omaha36則評論

   4.0

   在2025年4月25日用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   I had an italian pasta with sausage and chicken which was ok but not the best Ive had. My date had shrimp tacos which were ok but fried shrimp rather than scampi style.
   

   Granite City Food & Brewery - Lincoln已於2025年4月26日​回覆

   Hello Graten, thank you for taking the time to leave a review and fill us in on your dinner at Granite City. Feedback is important to make improvements, and honest opinions help us in doing so. We will review this information with our kitchen team to make adjustments. I hope that we will have the opportunity to serve you again soon and provide a more satisfying experience. Have a great weekend.
   

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6. j

   jennifer VIP

   Baltimore36則評論

   4.0

   在2025年4月25日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   Great place to meet folks; food was fine (not great, not bad) but our server was super.
   

   Granite City Food & Brewery - Lincoln已於2025年4月26日​回覆

   Jennifer, thank you for your feedback from your experience yesterday. It sounds like your server was Jaxson, he is a great person and a fantastic server. We have been training new employees and their expertise with the recipes is not quite there yet. I know that we will get better and better as our staff gets more comfortable. Thank you again, for taking the time to let me know about your meal and I hope that we will have the opportunity to serve you again sometime soon. Have a great weekend. -Nathan Liekhus, General Manager
   

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7. S

   Susan

   Omaha2則評論

   4.0

   在2025年4月25日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   My experience at Granite City is usually very good but this time the spinach artichoke dip was cold and hard to dip because the cheese had hardened. The Mediterranean Chicken was not the best. The dish had a lot of liquid in the bottom, the chicken was tough and the rice was not as advertised. The waiter was friendly and attentive and I liked him. He got a good tip in spite of the food! We’ll be back to give it another chance.
   

   Granite City Food & Brewery - Lincoln已於2025年4月26日​回覆

   Susan, thank you for your insight to the dining experience that you had recently. I am glad that the service was up to par, but saddened that the food missed the mark. I know that we are better than your last meal. I will use this information as a coaching moment with the kitchen team. We will be better for you. I am glad to hear that you will give us another opportunity to show it to you.
   

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8. S

   Susan

   Omaha1則評論

   4.0

   在2025年4月20日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Brunch was delicious as always. Nice selection. Would be nice if basic drinks were included when buffet price is this high.
   

   Granite City Food & Brewery - Lincoln已於2025年4月21日​回覆

   Susan, we are so happy that you enjoyed your visit for Easter Sunday's brunch. I will pass your suggestion along to those that affect change and see what we can do. I greatly appreciate that you took the time to let us know about your experience and I hope that we will get to have you as our guest again soon.
   

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9. S

   Shannon

   Omaha1則評論

   5.0

   在2025年4月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Easter buffet was busy but amazing! Everyone was in great spirits, polite and ready to serve. Glad we kept our reservations.
   

   Granite City Food & Brewery - Lincoln已於2025年4月21日​回覆

   Shannon, thank you for the kind words and glowing review. It is a relief knowing that all the hard work that we put into executing yesterday's brunch did not go unnoticed. We were also so happy that you kept your reservation and I hope that we will have the opportunity to do it again soon. Remember, Mother's Day is right around the corner. ;) -Nathan Liekhus, General Manager
   

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10. J

    John & Kaye

    San Francisco1則評論

    4.0

    在2025年4月20日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 3

    The check in hostess was exceptional under the circumstances! She was kind and organised even though they clearly had been overbooked and the lobby and front entrance was overflowing and people were displeased at the situation. Our wait time was less than we anticipated at seeing the congestion and the food was all kept loaded and ready. Our waitress was very attentive.
    

    Granite City Food & Brewery - Lincoln已於2025年4月21日​回覆

    John and Kaye, thank you for the generous review. Our head hostess, Em, worked so hard to keep everything on track and flowing, and I truly appreciate the fact that you noticed her performance. I am grateful to have such wonderful guests such as yourselves, I hope that you will speak highly of us to your friends, and that we may have earned the opportunity to have you as our guests again soon. Your positive words justify all the hard work that our entire team continues to put in to making all of this a success and we value your opinion. I hope that you have a terrific day, thank you. Nathan Liekhus, General Manager
    

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