Grand Central Lodge

Sort by

Filters

1. VL

   VinceL

   Toronto

   4 reviews

   vip
   1.0

   4 reviews

   Dined on December 26, 2022

   overall1food1service1ambience1

   It’s a cafeteria but they ran out of food

   Report
2. KS

   KenS

   Toronto

   1 review

   4.0

   1 review

   Dined on March 19, 2022

   overall4food3service3ambience3

   Please bring back the veggie chili! It was delicious and my favourite menu at the central lodge. I was disappointed that it was not on the menu anymore

   Grand Central LodgeResponded on March 21, 2022Thank you for taking the time to leave us a review. We really appreciate your feedback and will take your comment into consideration when it comes to our menu items. Kevin Sinclair - Food and Beverage Director

   Report
3. RG

   RichardG

   New York Area

   6 reviews

   2.0

   6 reviews

   Dined on March 15, 2022

   overall2food2service1ambience1

   If you are at blue mountain and you have to eat then this is one option. Not a good option but it is an option.

   Grand Central LodgeResponded on March 18, 2022Thank you for taking the time to leave a review, if you have any feedback on how we can improve our customer satisfaction feel free to reach out. Kevin Sinclair - Food and Beverage Director

   Report
4. MM

   MikeM

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on March 14, 2022

   overall4food4service5ambience4

   Better food than expected. Of course typically high prices for a ski chalet.

   Grand Central LodgeResponded on March 18, 2022We appreciate you taking the time to leave us a review, we are glad to hear you enjoyed the food. We hope to see you again. Kevin Sinclair - Food and Beverage Director

   Report
5. SC

   SueC

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on March 12, 2022

   overall5food5service5ambience5

   Great service, fast, and nice and hot when out food arrived.

   Grand Central LodgeResponded on March 17, 2022Thank you for your review, we appreciate you taking the time. We are happy to hear you enjoyed the service and food. We hope to see you again. Kevin Sinclair - Food and Beverage Director

   Report
6. M

   Mark

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on March 5, 2022

   overall4food3service5ambience5

   Pricey for what you get, but good location and quick service

   Grand Central LodgeResponded on March 7, 2022Thank you for your review. We are happy to hear you were pleased with the location and service. Kevin Sinclair - Food and Beverage Director

   Report
7. WB

   WarrenB

   Toronto

   1 review

   5.0

   1 review

   Dined on February 28, 2022

   overall5food5service5ambience5

   Perfect spot for quick lunch. Lots of options Discount available with 5x7 or other membership pass

   Grand Central LodgeResponded on March 3, 2022Thank you for your 5-star rating, we're glad to hear you enjoyed your time with us. Kevin Sinclair - Food and Beverage Director

   Report
8. KM

   KudzaisheM

   Toronto

   1 review

   5.0

   1 review

   Dined on February 26, 2022

   overall5food5service5ambience3

   The food was good and delivered in decent time. The staff were polite and kind as well.

   Grand Central LodgeResponded on February 28, 2022Thank you for taking the time to leave us a review, we are happy to hear you were pleased with the service. Kevin Sinclair - Food and Beverage Director

   Report
9. MB

   MarieB

   Toronto

   1 review

   4.0

   1 review

   Dined on February 20, 2022

   overall4food3service4ambience3

   Online menu not up to date. No ramen bar. Also out of many items…but it was Family Day weekend… Service to table was about 15 minutes and server was very good about fixing order that was taken incorrectly, to remove onions.

   Grand Central LodgeResponded on February 28, 2022We appreciate your patience and understanding. Thank you for taking the time to leave us a review and give us some feedback. We are currently fixing our online menu to avoid any more miscommunication. Kevin Sinclair - Food and Beverage Director

   Report
10. CC

    ClarissaC

    Toronto

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food5service5ambience5

    Servers and cashiers are nice as well as people in the front . Food is good

    Grand Central LodgeResponded on February 28, 2022We are happy to hear you enjoyed your experience with us. Thank you for your review. Kevin Sinclair - Food and Beverage Director

    Report
11. a

    amanda

    Toronto

    1 review

    1.0

    1 review

    Dined on February 20, 2022

    overall1food2service1ambience2

    Service was poor, they screwed up our reservation we'd make almost two weeks in advance so they didnt have enough tables for us. The hostess was incredibly rude about it and not at all apologetic. We ended up having to squeeze 6 people at a table of 4, she wasted 40 minutes of our reservation arguing with us about how we needed to just deal with it that she wasn't fixing it any better than that and then we still had to leave when the original reservation was over even though half the party was still eating since there was a delay. The food was just mediocre and very expensive. It was over $140 for two adults and two children to have chicken fingers and fries and wasn't super good. Once party member ordered KD from the kids menu for their kids and it came like soup they took it back to replace and all they did was poor the liquid out of it, it was gross. The janitor closed the bathrooms half way through the line of people waiting to get in and half of our group got cut off from going to the bathroom with their children so she could clean it. Rather than letting them finish the line of people she closed it so she didn't have to wait she was incredibly rude about it and would not keep it open so the line of people could finish. It wasn't a great expereicnve all around

    Report
12. JM

    JanaM

    1 review

    2.0

    1 review

    Dined on February 20, 2022

    overall2food3service1ambience1

    We had booked 4 tables of 6 because we had a big group. Then when we got there 2 tables of 6 and then 2 tables of 4 and the server said just add 2 chairs tot he table if 4. That did not work, do to the tables being small. The reason we were told we didn’t get the table is because they booked earlier then us. But we book way in advance and got the ok on the reservation.

    Report
13. OT

    OpenTable Diner

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on February 19, 2022

    overall3food4service4ambience3

    Great location at bottom of Silver Bullet ski lift. Decent food with some good variety for a ski hill.

    Grand Central LodgeResponded on February 28, 2022Thank you for your review, we appreciate your feedback. Kevin Sinclair - Food and Beverage Director

    Report
14. DA

    DarleneA

    1 review

    4.0

    1 review

    Dined on February 18, 2022

    overall4food4service2ambience4

    I appreciate staffing challenges. It was noticeable with only one till open and the length of time it took to get our food. I reserved our table and it was ready and waiting for us. The fact that we had reservations allowed me to jump the line up que for lunch as well. One suggestion is to have wifi available to paying patrons and pass holders of which I was both yesterday but could not access wifi.

    Grand Central LodgeResponded on February 28, 2022We appreciate your patience during this time and we are glad you were able to utilize the reservation system. Thank you for your feedback about the wifi and I will look into that. Kevin Sinclair - Food and Beverage Director

    Report
15. SM

    SkiMom

    1 review

    4.0

    1 review

    Dined on February 18, 2022

    overall4food4service4ambience3

    Food arrived in under 15 mins from order time and was good and hot. Had fish tacos and chicken fingers. Line up to order takes way too long as there is only 1 cashier. Need more!

    Grand Central LodgeResponded on February 28, 2022Thank you for taking the time to leave a review. We appreciate your feedback and we are happy to hear you were satisfied with the food delivery time. Kevin Sinclair - Food and Beverage Director

    Report
16. RT

    RobertT

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on February 18, 2022

    overall4food4service4ambience4

    Great place to warm up and have a good coffee at the bottom of the ski hills.

    Grand Central LodgeResponded on February 28, 2022Thank you for your review. We are happy to hear you enjoyed your time with us. Kevin Sinclair - Food and Beverage Director.

    Report
17. JW

    JudyW

    Toronto

    1 review

    4.0

    1 review

    Dined on February 11, 2022

    overall4food3service3ambience4

    The meal was mediocre compared to the price. Was not hot, just lukewarm.

    Report
18. L

    Lisa

    Toronto

    1 review

    4.0

    1 review

    Dined on February 9, 2022

    overall4food2service4ambience3

    Your food choices are minimal.... bring out your soups!!!! Getting tired of boring pizza or hotdogs. More ready made sandwiches and salads would speed up the service ( very slow)

    Report
19. OT

    OpenTable Diner

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on February 8, 2022

    overall4food4service5ambience5

    Well done; love being able to make a reservation and eat inside in a setting that is safe and not overcrowded!

    Report
20. VG

    VeronikaG

    1 review

    2.0

    1 review

    Dined on February 8, 2022

    overall2food2service3ambience2

    Your prices are way too high! When will you open up the brown bag area again?

    Report
21. DD

    DesD

    1 review

    4.0

    1 review

    Dined on February 8, 2022

    overall4food4service4ambience4

    I enjoyed my lunch. Bit of a delay waiting to get in as vaccine passports were checked but everything was okay after that.

    Report
22. JC

    JefC

    Toronto

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 6, 2022

    overall2food4service2ambience3

    Almost everything was good until the bill arrived. It was half price wine night and the bill showed that we had two $250 bottles when in fact it was two $120 bottles. I sent the bill back and it came back still too expensive. I had the impression that this isn’t the first time that this happened. I brought it to to the waitress attention and all I received was an apology and no offer to fix it for a third time. Sad!

    Report
23. K

    Kosmania

    Toronto

    1 review

    5.0

    1 review

    Dined on February 4, 2022

    overall5food5service5ambience5

    The line up for ordering good was long. Reservation checkin was great. Overall allocated time was 45mn. The total needed time was at least 1 hr. Considering the health logistics required Blue Mountain resort delivers an outstanding food service.

    Report
24. B

    terryB

    1 review

    4.0

    1 review

    Dined on February 4, 2022

    overall4food5service3ambience4

    Pretty organized with covid protocals. Needed more tills open to take orders. We waited over 20 minutes in line to order our food even though we had a reservation. Too long. Some young ski schools kids budded in line to join their friends. No social distancing in line.

    Report
25. HV

    HenryV

    1 review

    3.0

    1 review

    Dined on February 4, 2022

    overall3food4service3ambience3

    Food was very good, service good. Race team young skiers and their parents were rude and arrogant to staffers and guests. Ridiculous!

    Report
26. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 4, 2022

    overall4food3service3ambience4

    We just had coffee. Long line to get a coffee but it was delicious, atmosphere was very nice.

    Report
27. U

    Uteski

    1 review

    4.0

    1 review

    Dined on February 4, 2022

    overall4food4service2ambience4

    All is good, especially now that we have our sticker for the Covid screening done. Makes it much faster to get in. Although their should be a line for people that have their stickers....

    Report
28. JD

    JamesD

    Toronto

    1 review

    3.0

    1 review

    Dined on February 4, 2022

    overall3food4service4ambience4

    You need more staff to check in as well as serve coffee.

    Report
29. OT

    OpenTable Diner

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on February 1, 2022

    overall4food4service5ambience4

    Food was good, service good . Greeter/receptionist very accurate and helpful.

    Report
30. J

    Jerry

    1 review

    5.0

    1 review

    Dined on February 1, 2022

    overall5food4service3ambience5

    Speed up the ordering process Offer Decaf coffee as well

    Report
31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 1, 2022

    overall3food3service5ambience5

    More choice eg salad would be good

    Report
32. R

    Roberto

    Toronto

    3 reviews

    1.0

    3 reviews

    Dined on January 31, 2022

    overall1food3service1ambience1

    Well...just opening again I suppose but we made reservation as did too many others for the same time slot...should be some control as to how many can be booked in one time slot. All attempted to be efficent but short staff and way too long a line up. Nice try but needs dome work, Please !

    Report
33. PS

    PawelSki

    Toronto

    1 review

    1.0

    1 review

    Dined on January 16, 2022

    overall1food2service3ambience1

    We are promised a table outside on a heated patio in a safe environment. Tables were close together and heaters were shared 1 per 2/3 tables. Only 1 heater was on among several and the staff told us that they do not generate any heat. They were correct. Not a good experience.

    Report
34. B

    Bradleylongdrive

    Toronto

    1 review

    2.0

    1 review

    Dined on January 7, 2022

    overall2food4service4ambience1

    Eating outside in a snow storm is not ideal. They didn’t even have the heaters on!!

    Report
35. HV

    HowardV

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined on January 7, 2022

    overall1food3service3ambience1

    It was -14 degrees Celsius, and the outdoor propane heaters were NOT turned on. Freezing cold, difficult to eat food at table, fingers froze. I don’t understand why the propane heaters were turned off on such a cold day with forced outdoor dining.

    Report
36. C

    Colin

    1 review

    5.0

    1 review

    Dined on January 3, 2022

    overall5food5service4ambience5

    The food was bussin it was sooooooo good I got the philly cheese steak and spinach dip thing and it was amazing. Food came pretty quick and environment was very cute. 10/10

    Report
37. OT

    OpenTable Diner

    Toronto

    1 review

    vip
    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5

    Coffee break.

    Report
38. SM

    StephenM

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on December 30, 2021

    overall5food5service5ambience5

    The protocols were well maintained. Atmosphere was excellent. Everyone working were very friendly

    Report
39. M

    Miike

    1 review

    1.0

    1 review

    Dined on December 30, 2021

    overall1food1service1ambience1

    Let us book a reservation for 7pm. Didn’t mention that the kitchen closes at 7. wouldn’t even sell us chips. Thanks.

    Report
40. OT

    OpenTable Diner

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on December 20, 2021

    overall3food3service2ambience2

    Food is very expensive. They forgot 1/2 my order

    Report