Grand Bar & Lounge at Soho Grand Hotel
The Dining Room serves Breakfast, Lunch, and Dinner daily.
Reservations only apply to Dining Room.
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Food tasty as always. Highly recommend the truffle beignets! Servers are very attentive. The only drawback is the noise. There's a standard noise level regardless of how many people are there. So you just have to be ready for it.
I was brought the wrong meal (waitress wasn’t listening and/or didn’t write down my order). For a boutique place, very understaffed and took forever to get the bill (my client got up and left before I paid)
Pleasant service on a slow night. Good food (monkfish)
One of my favorite places to enjoy cocktails with friends (and our doggos).
Waiter ending shift rushed us to finish (important date) instead of just letting the new shift waiter take our table. Appalling.
The Grand Bar and lounge is the BEST restaurant in NYC!
The staff is magnificent!
The hub is perfect!
The food is great!
Great business lunch. Food was good. Service and ambiance was excellent. Thank you.
Poor customer service. Our party arrived on time for our reservation however, no one attended to us. We had to get a waiter attention to come get our drink order. The restaurant was not crowded although it was Mother's Day
Especially not a place to go if you want to relax. Dreadful MUSIC. Incompetent DJ playing the worse French music and decadent loudly sounds.
Manager incompetent as well. When asking to lower down the dreadful music the answer was just laughing at you. Such an idiot.
Overall place is nice... new rich ghetto trash ambiance.
Beautiful, calm ambience. Very relaxing and intimate. Wonderful brunch and cocktails.
Rude hostess rude service and staff . Have been coming here for years, I live across the street. New young employees are clueless in how to read who they’re dealing with.
Always a pleasure! Wonderful food, ambiance and service.
We were seated and never served -- not even given a glass of water and menus. When we tried to get the attention of a server, he said, "In a minute" in an annoyed way. So we left. I can't remember when I've last done something like that.
I would have preferred not to rate the food here, but there's no NA option.
The host did not see my request for a quiet place in the lounge...he just didnt acknowledge my request till the waitress went and persuaded him
Excelente lugar. Neoyorquino moderno agradable hasta conseguir ser elegante
Great bistro food and wine in loud, vibrant setting.
I had a business breakfast there and it was the perfect spot. We wanted a bit more privacy so opted for a table vs seats in the lounge. Food was delicious and service was good. The only slight negative is that the tables are pretty close together, so getting in and out is a challenge.
Always live sitting in the lounge for a late breakfast or lunch!
In over 30 years of dining out, I’ve never been asked to provide a credit card upfront (apparently our punishment for not be hotel guests) and that was the beginning of, what can only be described as a bizarre night. We were in SoHo and I couldn’t help but think of the movie “After Hours” - a series of strange events. Food was fine, but the night was “off”.
Looks nice on the website but in the end it was not the most welcoming place. Dark, not so elegant... overrated. Food was good but no champagne by the glass. Service OK but could be more friendly.
Sophisticated atmosphere and tasty food, perfect for a Sunday brunch!!
Vibrant and entertaining, service is slow but you don't go there if you are in a hurry. Full of life
Very nice hotel bar. Great value for money. We loved the organic juices
Loved the location and the food was good, but the service was surprisingly poor. This started with the surly hostess, who answered any question with a minimal monosyllabic response, and clearly had no interest in being there or doing her job. The wait staff was much friendlier, but got the order wrong. The bus staff hovered at all times, taking things from the table the minute you set them down, making the whole meal feel rushed.
It's a great location with excellent food and ambiance, but they really need to work on the service levels.
Nothing more to say; service was poor and the meal was mediocre. Only the setting was pleasant.
Grand, high ceiling ambience! Excellent brunch menu. Vegetarian sausage is simply awesome as is wheatgrass and pineapple juice
Great ambiance. Waitress wasn't too attentive and took long periods of time to check-in and follow-up on requests.
Great sitting, fun menu with spins on brunch staples. Delicious. The only negative for a person who reserved through OpenTable was that the hostess was clueless about checking you in which resulted in deleting the reservation and then didn't recognize this as problem. Hello!
Very nice food and service.
No one was rude to us but it felt a little pretentious. We were offered a table or couch. It was a very nice, quiet place but maybe a little too quiet. The food was good though so I would eat here again though. I had the New York breakfast (salmon and bagel), it was delicious. My husband had the French toast, nothing super special but it was good.
Best place in Soho!
Very upbeat and enjoyable ambiance in very open room - ate by choice on couches and small table outside the restaurant which was quite nice as was the service. This was breakfast so nothing fancy and all was as perfect as it could go. Would visit again.
If you don't mind small portions, eating on a couch with a tiny table in front of you and waiters/waitresses that will ignore you then this is the place to eat. If you want to enjoy your meal.....go anywhere else.
The brunch menu is AWESOME
If you read nothing else : I would recommend only having drinks here. Having a meal here is a tiny disaster. Let me explain why. Customer service and comfortable seating in restaurants is expected. The seats here are made for lounging , leaning over your food and sitting in odd positions to take a bite and hold a conversation is what you need to expect when going here. It's exactly like having a meal while sitting on a couch/ottoman with a low table beside you : uncomfortable for eating a meal trying to balance a bite on your fork/plate, but fine for a drink or 2 and finger-food.
That being said, the food and drinks were great, couldn't have asked for better and the waitress was able to deliver in a reasonable time from the kitchen. Kudos for the kitchen staff and bar staff!
Lastly, and importantly, I was disappointed with the dinner service. The hostess seemed surprised we wanted a seat (we did reserve ahead of time). She needed to be pulled away from a conversation with her colleague to seat us. Next, it's NYC, things move at a reasonable pace - 15-20 minutes idling for a waitress while you'd just like a drink and any food is too long to wait. Lastly, during dinner the maitre d' wanted to add another couple to our table - sure there were 2 seats available, but they had seated us at a 4-person table. Private conversations and all, we were not about to make smalltalk with strangers. Having the maitre'd then try to convince us that it would be fine was not appreciated - they asked us if an additional couple could sit there, we expressed our opinion, politely declining; I'm not going to then argue with them about it. Lastly, OpenTable informing me the next day that I didn't attend the reservation was just icing on the cake - this location is not managing their end-to-end service.
Location is great but the service experience is poor.
Service at the club room was great. The food and bread basket were perfect. The place was quiet and intimate to have a business meeting and interview. This is one of my favorite go to spots in NYC. Very impressive. Thank you. I don't know our server's name, but she was exceptional.
Well for the first time using OpenTable I had problem with reservation , once arrived at the restaurant the host said that unfortunately they had not record of the reservation for the restaurant and they just accommodate us on the "lobby" tables which were more for a " drink " rather than Dinner , due to the rain and Saturday Night we just decided to be there instead to look for another restaurant .
They didn't even bother to apologize , service was slow and table didn't have space for plates , moreover they got short on wine we have choose .
Overall the experience was very negative considering also the amount they charge for the food and drink , they could attract more customers with nice manners and more attention for customer , but I guess they just don't care...
I had brunch at the cafe at the soho grand with friends and loved it. Seating is special as it is sofas and chairs around coffee tables. The space is comfy and charming, and the atmosphere is relaxed. Good service and great food. Only downside was the coffee, which was not delicious.