Gourmet Food Parlour - Santry

Commentaires sur le restaurant Gourmet Food Parlour - Santry de personnes qui y ont mangé. Selon des cotes récentes.

1. E

   Emma

   Dublin1 commentaire

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   We usually have a great experience here with great service. But today we were left waiting around for our table, had to get up after some time and get the attention of staff to get our food order although the place was not busy at all. When asked for cutlery we got tossed forks (not even placed neatly beside us) with no knives to which we were told the knives were in the dish washer. Not impressed today which is a shame because again, we usually do have a great experience.
   

   Gourmet Food Parlour - SantryA répondu il y a 6 jours

   Hi Emma, we are saddened to hear your experience was not as great as we would have liked. We are always looking to improve and appreciate you taking the time to give us feedback. I would like the opportunity to connect with you on the phone about your recent visit, that is not GFP standards. Can I have your phone number or email address and we will contact you shortly. Thank you. -GFP Team
   

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2. M

   Matthew

   Dublin4 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   We are big fans of Gourmet Food Parlour, regularly visiting Swords and Malahide. When no table was available in Swords, we booked Santry instead. While the service was friendly as always, it fell short this time. We ordered 3 Farmhouse Plates, a Kickstart Breakfast, and 2 kids' pastas. The food arrived very quickly — but drinks were still being prepared, meaning half our table had eaten before drinks even arrived. We had to request water separately just to have something available. The food itself was edible yet disappointing: the Farmhouse Plates and Breakfast clearly had been pre-prepared. Black pudding was dry, poached eggs were overcooked, and the "overnight" tomato was hard and flavourless. The relish has changed too and isn’t nearly as good as the Ballymaloe usually served. Kids’ pasta was switched from penne to linguine without notice, making it difficult for the children to eat. When children were promised ice-cream, only vanilla was available — and two ice-creams were mistakenly added to our bill. While the staff were doing their best under pressure, the experience reflected rushed kitchen prep and a shortfall in service. We love Gourmet Food Parlour and hope this feedback helps bring the usual high standards back.
   

   Gourmet Food Parlour - SantryA répondu il y a 7 jours

   Hi Matthew, thank you for taking the time to share your feedback about your recent visit to our Santry resturant. We are very sorry to hear that our food and service did not meet your expectations. Your experience does not match the standards we set ourselves. Please know that your feedback has been shared with our whole team, and we are taking immediate steps to address the service issues you encountered. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon, and provide you with the quality experience you deserve.
   

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3. S

   Sarah

   Dublin2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was lovely, I got the breakfast bap which was very tasty and hit the spot. I also got a delicious espresso martini for dessert Amazing atmosphere and I was very well looked after by the bubbly waiter Tea. 10/10 would recommend!
   

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   Gourmet Food Parlour - SantryA répondu le 26 avril 2025

   Thank you for taking the time to leave a review Sarah, we are so pleased you had a great experience! Your kind words have made Tea's day. Call in again soon for another espresso Martini 😉
   

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4. L

   Lena

   Dublin2 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was delicious as always. Table and seats could have been a little cleaner. Crumbs from previous customers remained. But other than that, everything was perfect.
   

   Gourmet Food Parlour - SantryA répondu le 20 avril 2025

   Thank you for taking the time to leave us a 5-star review Lena, we are so glad to hear that you enjoyed our food! We are committed to excellence, and greatly value your feedback, we will strive to improve from this.
   

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5. S

   Shary Mae

   Dublin2 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   The place is lovely and food is tasty .The staffs are very nice and accommodating!We really enjoyed our meal!
   

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   Gourmet Food Parlour - SantryA répondu le 19 avril 2025

   Thank you very much Shary Mae! We are so pleased you had a 5-star experience! We hope you will visit us again soon!
   

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6. A

   Anthony

   Dublin5 commentaires

   4.0

   Y est allé le 17 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Food was great and the service was excellent. Very busy but the staff were very attentive
   

   Gourmet Food Parlour - SantryA répondu le 19 avril 2025

   Thank you for taking the time to leave a review Anthony. We are delighted to know you had a great experience with us! We hope we will see you again soon!
   

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7. J

   Jill

   Dublin2 commentaires

   4.0

   Y est allé le 11 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Good service, good food , we sat in the outdoor area, which was pleasant. I would avoid busy times if possible as we had to pay for parking in nearby hotel carpark as Food Parlour car park was full.
   

   Gourmet Food Parlour - SantryA répondu le 12 avril 2025

   Many thanks for your detailed review Jill. We hope you visit us again soon.
   

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8. D

   Dr. Margaret

   Saint-Louis2 commentaires

   4.0

   Y est allé le 10 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Food was good. Service was great. But interestingly - I was charged for Parmesan cheese to put on my pasta. Go figure!
   

   Gourmet Food Parlour - SantryA répondu le 12 avril 2025

   Thank you very much for your feedback Dr. Margaret, we really appreciate it.
   

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9. M

   Max

   Dublin1 commentaire

   5.0

   Y est allé le 10 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Delicious food and friendly staff, would recommend!!
   

   Gourmet Food Parlour - SantryA répondu le 12 avril 2025

   Thank you Max! Your review made our day!
   

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10. C

    Clodagh

    Dublin1 commentaire

    5.0

    Y est allé le 9 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Our experience in your Santry restaurant today was amazing from how quickly our order was taken, the service and the food was delicious!! We were under time pressure so this was ideal!! Can't wait to visit again ☺️
    

    Gourmet Food Parlour - SantryA répondu le 12 avril 2025

    Thank you so much Clodgah! We are delighted to know you had a great experience with us! We look forward to seeing you again soon!
    

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