Food made fresh from scratch, an award winning beer brewed on site. Gordon Biersch offers the perfect location for any event. Groups as few as 10 or as large as 400 will receive outstanding service and enjoy the classic architecture of this historic location which was once the Riggs Bank.View Private Dining Details
My sister and I had the worst experience ever. The restaurant was mildly busy, but not packed and we specifically asked to not be seated by the door. They repeatedly told us it was the only available seat. We took it. Mistake #1 the manager opened and held the door all evening. IN 20degree weather. Secondly our waitress Krystal was SO RUDE AND SHORT with us. My sisters food came out cold and my order was wrong. The manager did nothing about it.
We were seated and then did not see a server for 15 minutes. It was 30 minutes before we had our appetizer and another 15 minutes to get our food. Our server rarely checked on us. We had to flag down a different server to ask for our water glasses to be refilled. The first server we asked forgot about us and we had to flag down a second different server to help us. The restaurant was half empty when we got there, but full when we left. I have been to GB a few times before without issue. The food was good, but the service was not good this time.
As is our habit, we went to GB's just prior to the Caps' game, like many other guests that evening. The food was terrific, the service was outstanding, and the whole experience was exceptical! No wonder this has been our favorite place to meet prior to walking over to the hockey game!
If I'd written this review the night I dined here it would have been completely scathing....my service was that bad. But having a few days to think about it, I realized the place is ok. I just got the worlds worst server. This was my second time going before a hockey game. The first time was decent. The food was whatever, not bad, not great, typical bar food and my service was fantastic. So I went back for a second time this week. Food was the same, typical bar food, some decent happy hour prices, I had 2 good drinks. Overall not a bad place for a bite to eat and drink before a game. My server aside, I did see all the other servers working hard, checking on their tables, running drinks, and bringing food and handling the crowd well. Overall, if you don't get my server you can get a decent meal and drinks before a game close to the arena for a relatively good price.
Our group enjoyed a variety of food choices from wings , salads and burgers to sirloin steak with mushrooms. Everyone enjoyed their selection. Our server Lauren was prompt and personable. Thanks to the restaurant for accommodating our early arrival and additional guest!
My dining partner and I had dinner and were going to fill our two growlers, just like we've done several times in the recent past.
Our waitress last night, who was a little curt, but clearly trying her best and checking in with us regularly, immediately hesitated when the growler coupons came up at the end of the meal. She wasn't sure we could use more than one at a time (we've done it four times now) and wanted to consult a manager. Ok, sure.
However, at this point we were unofficially "visited" by no fewer than three of her co-workers who proceeded to sternly lecture us about the rules of using the growlers. We continued to ask for a manager, but the other servers on shift kept coming over to give their own opinions. None of them introduced themselves, they just stood by the table and told us we were wrong in increasingly insulting ways.
It was about this point that our favorite server at this location, Lauren, who actually sold us the growler coupons back in November, came over to the table to defend us. She was actually off her shift, but remained by our table and helped support us. She proceeded to get dirty looks and eventually snide comments from her co-workers for not siding with them. My partner and I were both impressed and grateful that she stayed to help us.
Finally the manager came over, she was visibly really uncomfortable, and really wanted the whole thing over with. I feel the right thing to do would have been to apologize for her team's terrible behavior, promise to make things right, and deal with our check accordingly. It had become an us vs. them atmosphere, which she completely failed to deal with.
It was the worst experience I've had with restaurant employees in years.
Don’t sit near the bar if you want service- wait staff was trying hard but made for less than stellar experience
We had a reservation but didn't seem to need it; there were a lot of empty tables. The lady who seated us was very friendly and outgoing. Out waitress wasn't very attentive. The table was dirty; I don't think that they even pretended to clean it. There were crumbs of food all over the table and it looked greasy. Our food was decent. Burgers were great and the fries were regular old fries with delicious garlic and cheese on them. The tacos were not a hit. Very comfy seats. The building was beautiful inside. Overall it was fine, and I would go back if someone wanted to go, as long as my table wasn't filthy. It wouldn't be my first choice; but it was relatively inexpensive as far as DC restaurants go.
Destiny was a very kind server, decent kids menu. Mac and cheese was Kraft, which was a little disappointing. Sausages were delicious, as was the beer, of course.
Our server was incredibly rude to us. We were a nice group of dad's and their sons and I was truly shocked by how bad our server treated us.
The employess were absolutely fabulous and friendly. It was the quality of the drinks and food that was disappointing. Out of the 10 beverages we ordered, three drinks were sent back because they were poorly made and two drinks were just "tolerated". The manager corrected the beverages and the drinkers were happy.
The food came out "warm" as opposed to hot. The calamari was almost room temp by the time we got it, the legendary garlic fries had all the garlic at the bottom and the chicken wingettes were fried really hard. The other food items were good.
I was once a fan of GB but this expereince has given me pause on taking a group back there again.
Ran late due to traffic but good service still helped us make the puck drop on time at the hockey game!
The service was really slow and the food runner was rude.
Manager tried to fix the situation, which I appreciated.
Great times. Fun staff.
When we arrived for our reservation, the people in front of us were telling the hostess how they had such a nice time the night before, they wanted to come again. You’d think the hostess would have smiled. Instead, she explained that she really shouldn’t seat them, it was Sunday at 8 pm...if they wanted to eat, they had to seat themselves in the bar. The hostess was just as welcoming to us. Our waiter showed up after 10 minutes and took out drink order. No smiles or friendliness. I do think he tried his best. No one there seemed in a goid mood, we were wondering if they had all gotten bad news. Bad experience. Won’t go back or recommend.
Delicious steaks... wings were awesome...great service...value matches the price. Highly recommend
Had party of twelve for lunch and it took hour and a half to get served. Food arrived before beer sampler. Very rude servers. Food was cold. Manager did apologize.
We waited quite a bit before our server approached the table. When she did come to the table she was very uninterested in waiting on us or giving us any kind of service. I wondered if we could have requested a different server without worrying if she would spit in our food. The food was OK at best. We were very disappointed.
My burger was taken back three times because it was under cooked after I specifically asked well done and then the third time the burger was sent back it had a bite mark which was not from me.
Always a pleasant place, especially before Caps games. I ordered the salmon--but because of a diet I was on, I wanted it broiled instead of grilled. No problem. And it came out beautifully--probably the best piece of salmon I have ever had. It was delicious. I also ordered sliced tomatoes instead of the normal side veggies. Also no problem. They were very accommodating.
Had a great time and drinks were on point!
Took my son for lunch before a Caps game for his 20th birthday. We both had excellent food, and our waitress was great. My only "complaint" is that my feet didn't touch the floor when sitting in the booth (and I'm not short)! More funny than anything else...
Stick with burgers, fries and fried food. Chicken dish wasn’t very good and the salads were good unless you had chicken on them. The service and staff was very nice and friendly.
The service was very poor. Took forever to get drinks. Took forever to get food. Took forever for everything. Wait staff repeatedly forgot about us it seems. This was not a subjective sense of waiting -- lots of apologies from waiter. Just not an experience we'd want to repeat.
We told the waiter when we walked in that we had a little under an hour to get to a show at Ford’s Theater. He was very pleasant throughout our time there but most things arrived slow, and he frequently forgot on the first request. The food arrived late and cold, which generally means that it’s the waiter’s fault. (If it’s late but hot the delay was in the kitchen.) My burger bun was soggy by the time it arrived. If we hadn’t been in a hurry to make the show I would have taken this up with a manager.
Went with my grandsons on a visit to DC and the International Car Show. We really enjoyed the menu selection, and the server was quite delightful. I really enjoyed the in-house brewed beers... fantastic. And the location was in the middle of everything!
Food was great, both the tacos and the Chicken in beer. Lauren was an excellent waitress. Great beers. Will be back soon.
Love the food-always. Great atmosphere. Recommend to everyone!
I love their food and their beer. You can't go wrong with most items on their menu and they are constantly adding new items.
Arrived 45 minutes before a 12:30 Caps game. Service, food and bier were outstanding. Have lived in Germany for many years and Schnitzel and Hefeweizen were of German quality.
It was nice and quiet for Sunday brunch before hockey game!
Our waitress Reagan was a delight! Very helpful and attentive.
The food, beer and service were excellent
We both very much enjoyed the experience; the real winner was the food! Fantastic food of impeccable quality. For this quality, the price is reasonable!
Made reservations for dinner before a CAPS game. The service was good, for a busy night. The menu looks great, but the food we both ordered was only ok. The Ahi Tuna nachos are mostly just chips. The chicken sandwich and the fish sandwich was ok, not bad, but nothing to get excited about. Basic bar food I'd say. The prices were good though and the wait staff was friendly.
Probably the thousandth time I've eaten at this Gordon Biersch in the past ten years. This time I didn't realize until I got home that they put the wrong beer in our growlers, and charged us for them incorrectly. I think the server is still learning the ropes.
We had a very large party (20) of parents and children that Gordon Biersch was able to accommodate beautifully between two tables adjacent to each other. The two waitresses worked together to make sure parents and kids were 'paired up' - even at the two separate tables! Very impressed on how well both worked together, and the waitress who worked with our kids was even so fantastic that she always checked to ensure what kids were asking for was OK with the parent. Great experience! Been here a number of times with just my family, but will continue to come based on this experience.
Had, as usual, our occasional dinner-get together before a Capitals game. The food was great, the service supreme, and the noise level was tolerable. Highly recommended.
Good place for business lunch. Took a friend their and started with pretzels. Great starter. Lunch was soups and sandwiches. Blacken Redfish Awesome!
Very nice and friendly staff and service is always good.