Gong at Vidanta Vallarta

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1. W

   Wineguy

   San Francisco

   59 reviews

   vip
   2.0

   59 reviews

   Dined 6 days ago

   overall2food1service1ambience5

   For such a nice looking restaurant, we were very disappointed in the food and service. We ordered tempura and it came out bread and lukewarm. Then, we ordered Peking Duck. They brought it to the table to carve it and we thought, "OK, this is good". The server made two pancakes (tortillsa) for each of us and then took the remaining to the back where they stir-fried it with vegetables. It was the.most bizarre service ever. When it came back, the vegetables were undercooked and it had no flavor. The skin wasn't crispy, but the meat was tender. Afterwards, the waiter brought one plastic tub for everything that remained, we asked about an extra tub and he said no, they couldn't do that. We filled the first one and he arrived with a second, but no top. We were bagging it opened and he arrived with another lid. Then, we asked for the check and it was about 20 minutes before it arrived. We walked back to our room and decided to toss the leftovers along the way.

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on April 18, 2022

   overall5food5service5ambience5

   Service was superb - ambiance excellent - seating outside was exquisite - food was great quality and good value. We couldn’t fault the evening from start to finish. We will definitely be going again

   Report
3. OT

   OpenTable Diner

   San Diego

   1 review

   vip
   3.0

   1 review

   Dined on April 16, 2022

   overall3food4service4ambience4

   Too difficult to get in and out of the premises

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4. TP

   TomaP

   Cancun

   1 review

   3.0

   1 review

   Dined on April 3, 2022

   overall3food1service3ambience4

   The quality of food extremely poor compared to real Chinese food

   Report
5. MS

   MaureenS

   Chicago

   8 reviews

   vip
   5.0

   8 reviews

   Dined on December 13, 2021

   overall5food5service5ambience5

   Our server was excellent and we look forward to returning

   Report
6. GA

   GlendaA

   1 review

   5.0

   1 review

   Dined on December 9, 2021

   overall5food5service5ambience5

   Excellent Wasabi Whew Chile 🌶 🔥 🥵 Had a wonderful time Samuri very good

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7. JK

   JeannieK

   Denver

   11 reviews

   5.0

   11 reviews

   Dined on December 7, 2021

   overall5food5service5ambience5

   We LOVE the Gong. The food, atmosphere and staff are incredible.

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8. B

   Blade79

   Monterrey

   17 reviews

   5.0

   17 reviews

   Dined on December 3, 2021

   overall5food5service5ambience5

   Todo excelente calidad

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9. SP

   SteveP

   1 review

   2.0

   1 review

   Dined on December 2, 2021

   overall2food1service1ambience4

   Have been eating at Gong for years. Service was slow and main course was inedible. Appetizers were great. We should have quit at that point. Pad-thai was all mushy and gross.

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10. GS

    GaryS

    Seattle

    21 reviews

    vip
    3.0

    21 reviews

    Dined on December 1, 2021

    overall3food3service3ambience4

    Expensive. Slow but friendly service. Okay food.

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11. r

    rtpana

    Raleigh

    9 reviews

    vip
    2.0

    9 reviews

    Dined on November 29, 2021

    overall2food3service1ambience5

    Slow, slow, slow with cold food. We were shocked that there was only 2 waiters for half the restaurant. Amazed that management doesn’t have more staff.

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12. MK

    MariaK

    Puerto Vallarta

    1 review

    5.0

    1 review

    Dined on November 28, 2021

    overall5food5service5ambience5

    Excelente comida, ambiente y servicio. Lo recomiendo Pienso regresar en este viaje

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13. GS

    GeraldS

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 27, 2021

    overall3food3service2ambience4

    Food was incredibly slow to arrive, and not exceptionally good, and for some dishes, not good at all. We arrived at 8pm, ordered just before 9, and didn’t get our food for an hour.

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14. KK

    KarenK

    Columbus

    6 reviews

    4.0

    6 reviews

    Dined on November 25, 2021

    overall4food4service4ambience5

    Beautiful setting abd atmosphere for dinner. Service was a little slow at first but improved. The yellowtail sashimi was excellent as an appetizer. The sushi was delicious. The fried ice cream and mango sticky rice desserts were spectacular. All in all a very nice meal and beautiful setting.

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15. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on November 23, 2021

    overall2food2service1ambience5

    The servers worked hard but there weren't enough of them to provide good service. Food was very disappointing. We have been there in past years and it was much better.

    Report
16. D

    Donco6

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on November 22, 2021

    overall5food5service5ambience5

    Food, service, atmosphere all lovely at Gong. Had a great meal and will be back soon.

    Report
17. GS

    GregS

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on November 20, 2021

    overall5food5service5ambience5

    Terrifically prepared variety of Asian goodies, well served with special care from dedicated servers. We eat here on every vacation in PVR. Thanks

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18. KT

    KaitlinT

    San Francisco

    7 reviews

    3.0

    7 reviews

    Dined on November 18, 2021

    overall3food3service4ambience5

    It was just Meh. Nothing wowed me. I was expecting great sushi. The roll was more rice then anything and the tan pita was under cooked and soggy. The light show was fun and it’s a great spot to people watch

    Report
19. BW

    BrianW

    Greensboro

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 15, 2021

    overall5food5service5ambience5

    Food and atmosphere were excellent. Wait staff great and the weather excellent. We will be back!!

    Report
20. JG

    JohnG

    1 review

    1.0

    1 review

    Dined on November 11, 2021

    overall1food3service1ambience4

    The service was absolutely terrible and it took over 40 min after we got appetizers to get our food which was about an hour after we had ordered.

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21. SP

    SamuelP

    Tahoe

    5 reviews

    vip
    3.0

    5 reviews

    Dined on November 9, 2021

    overall3food1service3ambience4

    Spring rolls good, edameme good. Kao pau shrimp HORRIBLE...couldn't eat it. Waiter nice, but had too many tables to service. So we waited a lot between courses.... Out of several wines & beers..

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22. RD

    RegularDiner

    San Francisco

    19 reviews

    vip
    5.0

    19 reviews

    Dined on March 24, 2021

    overall5food5service5ambience5

    Get the Peking Duck

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23. LR

    LadonnaR

    Little Rock

    12 reviews

    vip
    5.0

    12 reviews

    Dined on March 23, 2021

    overall5food5service5ambience5

    The food was amazing!! I love that they make your specialty drinks next to your table.

    Report
24. JR

    JanR

    Detroit

    1 review

    5.0

    1 review

    Dined on March 20, 2021

    overall5food5service5ambience5

    Vacation , great place fun and entertaining

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25. J

    Jenat11

    Houston

    7 reviews

    vip
    1.0

    7 reviews

    Dined on March 16, 2021

    overall1food3service1ambience5

    The service is terrible. Our whole meal took 21/2 hours. Half of our party got their food and the other half didn’t get their food until 45 minutes later. with the remainder of their food arrives no 30 minutes after that that.

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26. MC

    MaryC

    Cancun

    4 reviews

    5.0

    4 reviews

    Dined on March 13, 2021

    overall5food5service5ambience5

    My husband had California sushi. Which he said was great. I had Kung poa chicken which was also really good. A large amount of chicken with white rice. We also ordered fried rice. Had to take it home. The only thing I didn’t care for was the shrimp cabbage rolls. Excellent service.

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27. JW

    JanW

    San Francisco

    11 reviews

    vip
    4.0

    11 reviews

    Dined on March 9, 2021

    overall4food4service5ambience5

    Very good and fresh sushi!! Aldo, our waiter, was excellent!! The seafood red thai curry was delicious. The duck was very good - a LARGE portion - can definitely feed two or more people. Excellent preparation and presentation of duck. Very enjoyable experience!

    Report
28. JF

    JeffreyF

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on March 6, 2021

    overall4food4service5ambience4

    Probably due to COVID but Gong usually has a more extensive menu. The Pad Thai I had was quite good; the curry dish barely tasted of curry though (but it was still good). The fried icecream was easily large enough to share.

    Report
29. V

    Victor

    Milwaukee

    4 reviews

    2.0

    4 reviews

    Dined on March 3, 2021

    overall2food1service4ambience5

    After ordering our cocktails and getting an appetizer, we sat for 10 more minutes only to be told that the kitchen was closed. They had a problem with the gas burners and could not make any food. What made this bad was that there was no compensation for the failure, and there were no alternate places to eat. Due to Covid half the restaurants were shut down on site, and the others had reservations making it impossible to get in. So, we were not able to eat that night.

    Report
30. SP

    SamuelP

    Tahoe

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 2, 2021

    overall5food5service5ambience5

    Nice night weather wise. Food ample & delicious. Covid protocols of spacing & masks followed. Water show on lake every half hour. Having been here many times in the past, it met my expectations.

    Report
31. J

    Jingram

    1 review

    3.0

    1 review

    Dined on February 20, 2021

    overall3food3service4ambience5

    music was loud. hard to converse. food was pretty tasty but small portions. That was a little disappointing considering how much$$$ Great ambience

    Report
32. NA

    NANCYD

    Las Vegas

    1 review

    3.0

    1 review

    Dined on January 30, 2021

    overall3food5service3ambience5

    The service could have been a little bit better but overall good

    Report
33. TF

    TheFFTallGuy

    Toronto

    28 reviews

    vip
    5.0

    28 reviews

    Dined on January 28, 2021

    overall5food5service5ambience5

    Great meal and Roberto was a most conscientious server. Very attentive to details👍

    Report
34. d

    david

    Chicago

    56 reviews

    vip
    5.0

    56 reviews

    Dined on March 19, 2020

    overall5food5service5ambience5

    Wonderful menu and outstanding service

    Report
35. WY

    WabantY

    1 review

    5.0

    1 review

    Dined on March 14, 2020

    overall5food4service5ambience5

    Very good service from Jesus. Interesting light show on water.

    Report
36. JU

    JUDY

    San Francisco

    39 reviews

    vip
    5.0

    39 reviews

    Dined on March 10, 2020

    overall5food5service5ambience5

    My wife and I had a fine dinner at the Gong. My only concern is in the future the overhead gondola might take away from the experience.

    Report
37. F

    Fletch

    Charleston

    1 review

    5.0

    1 review

    Dined on March 9, 2020

    overall5food4service5ambience5

    Our waiter, Jesus, was very attentive and the food was very good. We are planning to go again tonight.

    Report
38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 7, 2020

    overall3food4service2ambience3

    The app was an epic fail. Shows ability to reserve the grilling station however that is not what you get.

    Report
39. JH

    JaneH

    Louisville

    51 reviews

    vip
    4.0

    51 reviews

    Dined on March 7, 2020

    overall4food3service4ambience4

    The sauce that came with the excellent vegetable tempura was totally lacking of any flavor. That recipe they use should be thrown out. A good tempura dipping sauce has character - lots of flavor, minced ginger, maybe sweet Mirin wine for flavor. What we were served seemed more like brown colored water totally lacking in flavor. I have had tempura sauce for over 50 years, and this was the worst ever. It was a pity since the vegetable tempura was well prepared! We tried adding sweetener and say sauce at the table once it was served, but we could not fix a bad sauce at our table. This needs to be fixed!

    Report
40. c

    cami

    Los Angeles

    15 reviews

    vip
    5.0

    15 reviews

    Dined on March 5, 2020

    overall5food5service4ambience5

    Beautiful ambiance no matter where you are seated. If you are on the patio, you are treated to a fantastic light show every half hour. Service is as it should be at a high-end restaurant. Food was outstanding - from the fried rice, the miso cod, the cheese stick appetizers and bbq ribs. The best restaurant on property!

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