Unfortunately Gitane is no longer open we were there closing night.
The restaurant is nestled away in an alleyway near union square and has the coolest ambiance. The bonbons are delicious!!! Dates with goat cheese wrapped in bacon. Amazing.
We’ll miss Gitane but will hang tight to all those fabulous memories.
Sorry to lose this special, romantic place.
Booked this for a Valentines dinner. Showed up a few minutes early for our reservation and we had seats at the bar. The hostess gave us two seats less than a foot away from the hostess/reception desk. The tone was set when the bartender came over as we starting to sit down and said "you can't sit there, it's for reservations only" and when we told her the hostess told us to sit there and we have a reservation she mumbled something and walked away. Seeing that the seating location was quite bad I asked politely if we could have the two empty seats at the other end of the bar and was given a firm "no". Then the couple in the two seats to our left got up to leave within 5 mins of us sitting down so I asked if we could just shift over and the bartender (who was serving both sets of seats) said "no" and the hostess confirmed. Those two seats sat empty the whole time we were there. We got bumped all night by hostess and servers coming to reception and had to listen to them complain about customers. The service was awful. Drinks came slow. There was one half hearted check in on our meal when we were almost finished and the empty plates sat in front of us for twenty minutes. We were never asked if we wanted another drink (empty glasses of wine and cocktail sat in front of us for most of the meal). When asked about dessert she finally gave us a menu and then we watched while she completely ignored us by taking dirty dishes to the kitchen and doing other things. After 15 mins of waiting we asked the hostess a foot to our right if we could get the check and we left. Terrible experience. I had been here once before the previous year and loved the food, service and ambiance, but this time around I'd have to say this is the worst service I've ever experienced in almost 20 years in San Francisco. Will not be going back.
Wonderful evening enjoying delicious food and wine with special friends! We had the special “Valentines” dinner and had the wine pairings also and we were not disappointed. The service was also wonderful. A memorable meal!
We shared a 3-course fixed price meal. The quail appetizer and the dessert were very tasty. However, the lamb shoulder in the main course was a bit tough. Additionally, we shared the mussels entree - great broth and accompanying bread (but not enough bread), gigantic size mussels, but they were a bit squishy.
Service was impeccable, particularly from bar manager Amy.
Sorry to see Gitane is closing (lost their lease), but look forward to their reopening 9 months down the road in the Park Galleria hotel.
so sorry to see this place close after having been going there the past 9 years...
very warm, u can take off ur jacket and wearing dress for the dinner, and nice services!
The food has a good presentation. I sit on the upstairs, and it quite quiet
terrible service. food mediocre