Giraffe - Trinity

4.2
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36 Reviews
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£25 and under
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Fusion / Eclectic
A world of spices and colours, sizzles and smells. Of secret recipes and even more secret ingredients, passed across tables in noisy restaurants and down through generations. Flavours we can’t even describe. In combinations you wouldn’t believe.

For us, there’s nothing more exciting than discovering these tastes. It’s our passion. Our obsession. It gets us up in the morning and into the kitchen, never knowing exactly what we’ll come across next.

Specials

Giraffe Feel Good Christmas: 2 courses £14.95 / 3 courses £17.95

Book your party before the 27th November and receive a free upgrade to 3 courses and a free glass of prosecco for all. To secure your booking the party organiser will be required to provide their credit card details. £5 per person will be charged only if the booking is cancelled within 48 hours, or in the event of a no show. If there are any amendments required for your booking please allow us at least 24 hours notice. No discount or promotions to the Christmas menu.

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service. For bookings over 20 diners, please contact the restaurant directly to check availability

Valid For: 4 - 20 people

Starts: November 6, 2019

Ends: December 31, 2019

Availability: Sun 12:00PM-9:00PM
Mon-Sat 12:00PM-10:00PM

What 36 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.0
service
4.1
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
5
4
3
2
1
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EW
Yorkshire
1 review
Dined on October 11, 2019
Overall3food5service2ambience4

I had reserved a table for 6:30pm, I did not get seated until 7pm. The place was an absolute mess as there were only 3 members of staff working. All of which had to make and serve drinks, as well as taking out food, clearing tables, cleaning tables, taking orders, and seating people. The staff working at the Trinity Giraffe on Saturday 12th October should be praised. They were understaffed, and not one of them stopped all night. Coming from the hospitality and customer service industry, I admire their patience and hard work. This needs to be recognised by the store manager, and they deserve praise.

h
Yorkshire
2 reviews
Dined on October 6, 2019
Overall5food5service5ambience5

always nice for lunch whilst shopping excellent service and delicious food

OT
London
1 review
Dined on October 5, 2019
Overall2food2service1ambience5

Dear Sir/Madam
Thank you for our dinner on Saturday night
Unfortunately there were no rice options available.
Waiters were inpatient during the service.
Overall our impression is that you offer good quality food for a reasonable price but very poor service from staff.
Many thanks

x
Yorkshire
1 review
Dined on October 1, 2019
Overall5food4service5ambience5

Despite a busy evening, staff had taken care to look at my allergy list that I’d provided on booking and took the time to go through the menu with me. They’d checked a couple of suggestions with the chef in advance and were very helpful!

The food itself was tasty and we had a great evening.

DH
1 review
Dined on September 14, 2019
Overall5food5service3ambience4

The Food was amazing, very colourful and tasty, lovely Staff, clean and colourful and well presented Restaurant, a very enjoyable Evening, would definitely recommend it!

TP
Yorkshire
1 review
Dined on July 6, 2019
Overall3food3service3ambience3

This was a family meal prior to the theatre. we were in a bit of a rush and the waitress reassured us that we would have time for a starter too, which was true. She was attentive and polite. The food was ok- steak a bit tough and one dish rather bland, but ok

BT
London
1 review
Dined on June 7, 2019
Overall5food5service5ambience5

Had a really nice meal and all staff were friendly and accommodating.

LP
Yorkshire
1 review
Dined on May 31, 2019
Overall3food3service3ambience4

Wasn’t sure whether kids would eat off kids or adult menu but ordered drinks. When they ordered pudding having had the kids menu rather rudely told the drinks we ordered were not on kids deal. Server could have been more explicit at start. Otherwise ok service

NM
Yorkshire
1 review
Dined on May 16, 2019
Overall5food5service5ambience5

A great place to move your teens away from other, more chicken or pizza-based places. A range of beautiful and authentic world food for everyone but without the mass market feel of some buffet style restaurants. Lovely atmosphere.

HL
1 review
Dined on May 11, 2019
Overall3food4service2ambience3

We got to the restaurant and was waiting outside to be seated for almost half an hour while waitresses and even the manager it looked like kept making eye contact with us, there was plenty of empty tables so I don't know why it took so long to be seated. The food was great a lot of selection but the restaurant is very let down by its service it offers.

LS
1 review
Dined on May 11, 2019
Overall5food5service5ambience5

Loved this place and so did my young daughter...we had a fabulous lunch together in the restful yet vibrant surroundings. We were lucky to be seated in a booth with a view of the kitchen. Latte was lovely... enchilada was awesome and Stelly loved the banana/strawberry lolly...fresh fruit and a step up from the norm. Service immaculate. Overall excellent.

PS
Yorkshire
2 reviews
Dined on April 6, 2019
Overall2food2service4ambience4

Seated on time and the service was excellent but the food was really poor. No draft beer was also very disappointing.

SG
Cheshire
2 reviews
Dined on April 6, 2019
Overall5food5service4ambience5

Another great visit to giraffe which has stayed as we liked it unlike Meadowhall. Good service, very busy to be expected on a Saturday lunchtime.

DW
Yorkshire
1 review
Dined on March 30, 2019
Overall5food5service5ambience5

Went with friends the staff were great the food was lovely. Thank you we will be going again

A
Yorkshire
1 review
Dined on March 29, 2019
Overall5food5service5ambience5

Extremely nice food and very nice staff with Swift service, will definitely be going back again in the future.

We had the set menu which was great value for what you get, having three courses for nearly £13 per person.

Would recommend.

u
1 review
Dined on March 23, 2019
Overall1food2service1ambience2

Eaten here a few times but your incredibly slow service on this visit ruined it completely. Pre-booked a table online yet still had to wait ages, then it took 30 minutes before we even got our drinks (even after chasing you up), swiftly followed by our meal straight after, no chance to sit and have a drink before eating, then had to chase up the bill several times!
Even the food was below standard this time, very bland and very dissapointing.
Told the waitress our complaints...not even an apology - just said the bar was busy making cocktails! Not the customer's problem!!!
Not even an offer of a discount on the bill.
BAD customer service

RW
Yorkshire
1 review
Dined on March 8, 2019
Overall5food5service5ambience5

Good value for money, lovely food. Booking the table was easy and it was ready for us when we arrived. Very friendly and helpful staff. We will return soon.

RK
Newcastle
1 review
Dined on March 8, 2019
Overall5food5service5ambience5

Great food good service used the2 for 1 so excellent prices

OT
London
2 reviews
Dined on March 3, 2019
Overall5food5service5ambience5

I visited with my elderly mother on a Sunday lunch. Service was warm and friendly and our food order arrived quickly and accurately. We both enjoyed our choices and were too full for dessert. Coffees were just the job to finish our lunch.

CG
London
1 review
Dined on February 9, 2019
Overall2food2service2ambience3

Took ages to be given our table several waiters ignored us, food was very average, cocktails poor

LJ
Yorkshire
1 review
Dined on February 9, 2019
Overall1food1service1ambience1

On arrival at the restaurant we were completely ignored by all the staff, despite having a table booked and there being plenty of staff and empty tables. After around 5 minutes of being ignored we went to eat at yo sushi. This was my first experience of giraffe and I won’t be returning.

CC
1 review
Dined on February 9, 2019
Overall5food4service4ambience4

Coudnt have what we wanted due to oven not working, the Chicken burger that we had was lovely, the waiter recommended potatoes with bacon & cheese so we ordered these, when our order came the potatoes were plain but still very nice, excellent value for money and all staff helpful and polite.

H
Yorkshire
1 review
Dined on January 22, 2019
Overall5food4service5ambience5

Great menu, as such a variety of dishes - something for everyone.
Speedy service, so perfect before the cinema.
Only criticism - a couple of the potatoes were undercooked.

JD
Cheshire
2 reviews
Dined on December 14, 2018
Overall4food5service4ambience4

Plenty of choice on the menu, option for brunch or lunch. Good quality food, waiting staff very prompt. A good quality reasonably priced brunch for 3 in comfortable surroundings.

OT
Manchester
1 review
Dined on December 12, 2018
Overall3food4service2ambience4

Service was very slow. The food was very nice however the portions were small for the price you pay.

CR
1 review
Dined on December 8, 2018
Overall3food3service3ambience3

Leeds was very busy - we had booked a table - we were a few minutes early - but we were seated in the pleasant outside area and then taken to our table.

Staff helpful and efficient.

AC
1 review
Dined on December 7, 2018
Overall4food4service2ambience3

We went for a Xmas catch up and had booked weeks in advance. The staff hadn’t realised we were coming so did not have a table ready however one was organised within 10 minutes. The cocktails were very good however the first order was wrong but the staff were happy to change it. Overall we had a great time, just some minor hiccups that were rectified very quickly and the food was excellent.

SI
1 review
Dined on December 6, 2018
Overall3food3service4ambience2

Portions are small and very expensive for what you get and the food wasn't very hot either. Desserts too were expensive and 10% service charge is a joke !
The day we were there, both basins were out of order so had to wash my hands with only soap.Mentioned this to the waitress and all she said was "It's not very good is it! and that was that. Would not be returning anytime soon.

EM
1 review
Dined on December 1, 2018
Overall5food5service5ambience5

Really good atmosphere and service. Felt very comfortable and relaxed and even though it was fairly busy there was no pressure and the staff were very attentive and friendly. I am signed up for emails so get some brilliant discount codes which is the reason that we decided to go to giraffe.

a
Yorkshire
1 review
Dined on December 1, 2018
Overall5food5service5ambience5

Great place friendly staff would recommend food freshly cooked breakfast great

J
1 review
Dined on November 29, 2018
Overall2food2service2ambience2

Pretty average, food service was ok. Wouldn’t rush back and would have been very disappointed if we hadn’t have had 40 percent off

OT
London
3 reviews
Dined on November 29, 2018
Overall5food5service5ambience5

Service was excellent. Food was delicious. Very good value especially with our discount code.

BD
1 review
Dined on November 24, 2018
Overall4food4service4ambience4

Food was great although the chilli beef nachos had no meat in and they served us a vegetarian Benito instead of a chicken one. When pointed out they replaced it with a freshly made one but by then I had finished my meal so had to watch her eat her food as she had to watch me eat mine.

DD
1 review
Dined on November 23, 2018
Overall3food5service1ambience3

First time eating at this restaurant. The food was fantastic but the service was very poor we waited 10 minutes before been asked for a drink which we had to ask a waiter to get. Every time we needed something ie drink, bill we had to ask them. The bill was incorrect not just once but twice with incorrect prices on there and the member of staff made me feel as though it was my fault probably won’t go again

GS
1 review
Dined on November 16, 2018
Overall5food5service5ambience5

Five stars for value, had a buy one main get a main free voucher, two for one cocktails and £10 bottle of house wine. We normally go to Giraffe a couple of times a year and enjoy it, staff are always welcoming. The offers made this visit even better!! We will be back.

ED
1 review
Dined on October 20, 2018
Overall2food1service4ambience3

Despite the poor ratings I have given, I must say that the quality of service was excellent. I believe it was the manager that served us and he did everything he could to make our experience good. We ordered some of the tapas and the majority of it was fine. However, the chicken dish (sesame chicken bites, I believe) was most definitely undercooked. I have experience as a chef and in the service industry and know that each batch of food must have the internal temperature checked. The chicken was still pink and had a gooey consistency. We notified the staff and instantly got a replacement, which was also undercooked?! It was extremely disappointing as every other aspect of the night was great.