Giraffe - South Bank

4.2
334 Reviews
£25 and under
Fusion / Eclectic
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres. Often a queue but it moves quickly.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
What 334 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
3.9
food
4.2
service
4.1
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 19 hours ago
Overall4food4service4ambience1

Food and service were fantastic. Only thing that spoilt it was the constant drilling from the building site next door which we weren’t warned about the when booking.

F
Flora
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Got a booking an hour beforehand, very helpful staff, quick service, good atmosphere, great prices. Perfect post-Lockdown experience!

P
Pilvi
London
1 review
Dined 3 days ago
Overall5food3service5ambience5

Only visited for drinks which were very reasonably priced. Very good service even when busy. Outdoor heating was a major plus!

ED
ErikaD
London
1 review
Dined 5 days ago
Overall4food3service2ambience4

Service was a bit slow for the amount of staff around but overall it was very good. Food was tasty and the terrace was lovely. We didn’t even need the heaters.

OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall4food3service5ambience5

Food was lovely, cocktails tasted off though!

p
vipprippit
London
9 reviews
Dined 5 days ago
Overall4food4service3ambience3

Service could have been a bit more naturally friendly. Portion sizes small, but the food was delicious and excellent value for money

LK
LizzieK
London
1 review
Dined 5 days ago
Overall5food4service4ambience4

Very nice, table in the sun, great service and yummy food

PG
PG12
1 review
Dined 5 days ago
Overall2food2service2ambience3

The food is average but we were expecting that and were just keen to meet friends and eat outside. Unfortunately our waitress was surly and rather rude which - after a year of not eating out - was a real shame.

RB
RBBB
London
1 review
Dined 5 days ago
Overall1food2service1ambience2

The service was really bad - we had to ask twice for everything!

OT
OpenTable Diner
Dallas
1 review
Dined 6 days ago
Overall5food4service3ambience5

Great location and good prices for London

HW
HannahW
London
1 review
Dined 6 days ago
Overall1food1service1ambience1

Overcrowded - no social distancing at all. Food arrived cold. Had run out of Prosecco and also unable to make majority of cocktails on the menu. Did make an espresso martini which was vile. Left after only 10mins. Would not recommend or go back.

e
emmas
London
1 review
Dined 6 days ago
Overall4food4service4ambience3

It was good service, great food and incredibly busy.

My concern is the floor in the ladies toilets was very wet and easy to slip over, also the soap was empty around 3:30pm.

ZJ
ZahraJ
London
1 review
Dined 6 days ago
Overall4food3service4ambience4

Food and service were good. Waiter was very helpful in finding out a few things about the veggie options for us.

Two people had the burger and they felt the meat was cheap and had bits of bone in it.

It would be nice to have a few veggie options on the menu that are not meat substitutes, eg. A bean burger or some sort of lentil salad.

Overall, we had an enjoyable time - our first outing of 2021.

I
Isabelle
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

Amazing! So reasonable with great atmosphere would go again!

OT
OpenTable Diner
London
1 review
Dined 7 days ago
Overall1food1service4ambience3

Poor food
Poor value for money

DW
DonnaW
London
1 review
Dined 7 days ago
Overall3food1service5ambience3

Service couldn’t have been better- including moving us to a quieter table as in spite of booking online we were initially put in an area which was full of families with young children- couldn’t hear each other speak. Found out later we were seated in area for walk ins. Food awful- both had fish and chips which we’ve had at giraffe before. Batter thick and undercooked - very peppery which wasn’t mentioned on menu. Was gross. Different recipe to standard fish chips. Sea salt garnish! Whole dish lukewarm. Best bit of meal was mushy peas. So disappointing as first meal out after lockdown. Had been regulars at giraffe but won’t be going again unless desperate. Understaffed - quite long waits for everything- but staff were lovely- not their fault that rushed off their feet - they coped as well as they could. Tables very close together.

LW
LauraW
Kent
1 review
Dined 7 days ago
Overall1food1service2ambience2

Such a disappointing meal, undercooked chicken and very poor availability of dishes so early in the day.

a
anon
London
32 reviews
Dined on April 15, 2021
Overall4food4service3ambience3

Considering the restrictions it was a good meal except in the rain! Really difficult for staff although I enjoyed what was offered in spite of the weather

MD
MariaD
1 review
Dined on April 15, 2021
Overall1food1service1ambience3

On the website it read tables had roofing and heaters. When we arrived they gave us a table outside the roofing area and without any heating. It was cold and rainy. When it started raining heavily they gave us an umbrella to each adult. We then had to eat, hold the umbrella and help our children at the same time. A very uncomfortable experience

HS
HayleighS
London
1 review
Dined on April 14, 2021
Overall5food4service5ambience4

It was very vibrant. Staff are super friendly and accomodating. There was some issues with our meals (nothing major), and they went above and beyond to rectify this and gave us extra treats.

The only issue was that it was cold (we was there at 10pm) so next time I'll bring a blanket. They also had ran out of a few foods and drinks but that just shows how popular it is!

P
Pinkhippo
London
1 review
Dined on April 14, 2021
Overall5food5service4ambience5

Delicious food, bit pricy however with a student discount it was very reasonable! One of the only places with outdoor heaters so made for a very enjoyable evening in early April outside

D
Dasha
London
1 review
Dined on April 14, 2021
Overall5food5service5ambience5

The staff were amazing and very accommodating, great food as well!

MB
MikeB
London
1 review
Dined on April 14, 2021
Overall5food5service5ambience5

Fantastic welcome. Great table outside. Ordered drinks for 2 of us until the others arrived. Then ordered food as well. Great value! We ordered another 2 bottles of wine and staff put on heaters late afternoon which was very much appreciated. They even offered blankets! So comfortable and glad to be meeting friends! We stayed until 7.30pm and have booked again for next Thursday! Thank you Giraffe.

OT
OpenTable Diner
London
1 review
Dined on April 13, 2021
Overall4food3service5ambience5

Great value for central London. Feels covid secure. Great choice for those first few meals out to ease back into the real world!

ED
ErikaD
London
2 reviews
Dined on April 13, 2021
Overall5food5service5ambience5

This wasn’t my first visit to Giraffe. Our table was ready when we arrived. Service was friendly as always and the food was excellent. There is always a great choice of different types of cousin. Something for everyone. Outside seating was covered with gazebo and there were heaters on too.
Highly recommended.

OT
OpenTable Diner
London
1 review
Dined on April 12, 2021
Overall5food4service5ambience5

Cocktails were very reasonable! Very well organised and staff attentive

A
Adriana
London
1 review
Dined on April 12, 2021
Overall5food5service5ambience5

Lovely place to grab a bite (especially after being in lockdown for months on end) with very friendly staff.

RN
RN1969
London
14 reviews
Dined on December 13, 2020
Overall3food4service3ambience4

Staff were very welcoming and friendly.
Menu had a lot of choice although the drinks list lacks any information on what is suitable for vegans.
Service was a tad lacking, we never got offered desserts or coffee & it took a while to get someone’s attention to get the bill.

TT
TTRockstar
London
1 review
Dined on December 13, 2020
Overall3food5service2ambience4

Nice meal, value is always an issue on the south bank so not really their fault, service was really poor, surly and unhelpful. But I think this was our particular server and not in evidence amongst the other staff.

KG
KevinG
London
2 reviews
Dined on December 13, 2020
Overall4food4service4ambience2

Busy but good food and nice place to stop off for a coffee and a snack.

DW
DonnaW
London
2 reviews
Dined on December 11, 2020
Overall4food3service4ambience4

Christmas turkey dry and lukewarm, sweet potato fries dry and lukewarm. Tasted and felt as if they had been sitting around for a while. Accompaniment really tasty - red cabbage, bacon and fillings in burger bun. Overall OK and good value for money but wouldn’t have again
Love giraffe as great range of choice on menu. Not expensive. Easy to book outdoors table. Service OK but a bit slow but we were there at busy time.
In spite of negative comments will definitely go again

PM
PeterM
1 review
Dined on December 10, 2020
Overall4food4service4ambience4

Very nice experience. The setting right next to the Thames is great.

KG
KevinG
London
2 reviews
Dined on December 8, 2020
Overall5food5service5ambience4

Very nice venue to have a coffee and a meal in, despite the COVID-19 restrictions. I was there at 10:30am and it was very quiet. The service was exceptional, and my meal came remarkably quickly. The food tasted very nice, and was well cooked and pretty hot, given the cold weather. Portions were generous for a breakfast/brunch. The coffee was also excellent.
The staff were friendly and efficient, and produced the bill very quickly when asked.
In all, a lovely venue right by the South Bank Embankment, and well worth stopping off at for a single or family meal.

S
Sebastian
Cornwall
1 review
Dined on December 5, 2020
Overall5food4service5ambience5

Brilliant service. Good food. Lovely buzzy atmosphere

OT
OpenTable Diner
London
2 reviews
Dined on December 5, 2020
Overall4food4service4ambience4

This late lunch appointment was booked as it was a convenient location for our 2 tours of London spaces out throughout the day.

The variety of food/drink on the menu was very good & posed a selection headache for me.

The atmosphere, ambience & service was fantastic

CM
CharlotteM
1 review
Dined on December 5, 2020
Overall5food5service5ambience5

We had a fantastic lunch, food was lovely fast and good quality. Very family friendly

G
Gemma
London
2 reviews
Dined on December 4, 2020
Overall4food4service4ambience4

Great food, great service, very happy - thank you!

CB
CharlotteB
London
1 review
Dined on October 31, 2020
Overall5food5service5ambience5

Excellent customer service by the whole team on what was a difficult night, Halloween. The staff did an amazing job, keeping all of the customers safe and ensuring that everyone had a good evening. Well done to all.

HP
vipHard2Please
London
15 reviews
Dined on October 31, 2020
Overall3food3service2ambience2

Seated on a table labelled "clean and ready to use" which we then cleaned ourselves using hand sanitiser and napkins. Scanned a QR code on the table and ordered and paid for food ourselves. Waitresses brought the food and drinks over but "service charge" was a bit fiery for the level of service we received. Food wasn't great, some of it cold, some overcooked. Bit disappointed really. Kids enjoyed the crayons....

H
Hayleyj
1 review
Dined on October 31, 2020
Overall3food2service3ambience4

Food was tasty but not piping hot. Didn’t help that the weather was awful and we were sat by the door so it got cold quickly.

FAQs

Giraffe - South Bank does offer delivery in partnership with Deliveroo and Uber Eats.

Giraffe - South Bank is rated 4.2 stars by 334 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.