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Giraffe - Giraffe - South Bank, London,

Giraffe - South Bank

3.5
3.5
1135 Reviews
£25 and under
Fusion / Eclectic
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres. Often a queue but it moves quickly.

Make a reservation

2 people

7:00 PM


Booked 39 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Fusion / Eclectic

  • Hours of operation

    Mon–Fri 10:00 am–10:00 pm Sat 9:00 am–10:00 pm Sun 9:00 am–9:00 pm

  • Phone number

    020 8457 2776

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

Popular dishes

What 1,135 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.5Food
  • 3.5Service
  • 3.5Ambience
  • 3.5Value

NoiseEnergetic

Loved For

  • South East London

    Kid Friendly

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  1. LW

    LizW

    London

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    overall5food5service4ambience4
    Good food and service at relatively good price. Would come again.
  2. S

    Swiss

    London

    5 reviews

    1.0

    5 reviews

    Dined 5 days ago

    overall1food1service1ambience1
    Orders forgotten, egg shell in food, high chairs not allowed at certain seats
  3. TH

    TraceyH

    Surrey

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience4
    Great food. Great service from Lamya. Very quick service
  4. JC

    JaneC

    1 review

    2.0

    1 review

    Dined on September 29, 2022

    overall2food2service1ambience3
    Useless waiter. Poor vegetarian choice disappointing
  5. P

    Petra

    Lancashire

    4 reviews

    2.0

    4 reviews

    Dined on September 25, 2022

    overall2food3service1ambience3
    Well, we were seated next to the window. Mind you, the weather has changed so it was cold therefore slight breeze coming through. Our waitress took the orders however, we think she didn't give our mains in because we waited almost 45 minutes after the starters and many people had their foods already. Thankfully, a kind waiter came by and noted we didn't have our food and managed to get ours in the end. My mum ordered a garden salad and chips and they forgot the salad. The salad was not cut properly as chunks of lettuce still present. To put nicely, I did not pay the service charge either and would not go back again.
  6. F

    Foodie

    Caribbean

    37 reviews

    4.0

    37 reviews

    Dined on September 25, 2022

    overall4food4service5ambience3
    We expected the restaurant to be vwry busy on Sunday lunchtime, and it was. Howwver the service from arrival to departure was excellent. We were seated in A quieter part (thouh that is relative!), and our waitress came straight away (rarely happens), and also quickly with our drinks order. The food we had was very good, and hot too, and the bottle of wine was very well prices. This is obviously not a 'fine dining' restaurant, but neither are its prices. Very good for the price.
  7. CL

    CherileaL

    1 review

    1.0

    1 review

    Dined on September 24, 2022

    overall1food1service1ambience2
    We waited over 15 mins for any type of order request for drinks. Then the food which was cold cake before the drinks. Then we saw no one until the bill came and the waiter went away so quick I couldn’t actually find anyone to complain too. Awful ! Such a shame as I’ve enjoyed many lovely meals here previously
  8. CH

    ChrisH

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5
    Excellent service. Very fast, and food was well prepared and presented. Highly recommend.
  9. JH

    JennyH

    1 review

    2.0

    1 review

    Dined on September 23, 2022

    overall2food2service2ambience1
    Food was really cold, waiting staff didn't seem to care. They were just chatting amongst themselves. Ambience was pretty poor, it was also cold there.
  10. OT

    OpenTableReviewer

    London

    5 reviews

    3.0

    5 reviews

    Dined on September 22, 2022

    overall3food3service4ambience2
    Standard food and service, central London prices. Just average.
  11. YL

    YogaLady

    London

    9 reviews

    4.0

    9 reviews

    Dined on September 22, 2022

    overall4food3service3ambience4
    I come to Giraffe often. The service can be slow at times but the staff are in the main friendly. I think the menu needs refreshing. It would be good if there were daily specials
  12. NM

    NeilM

    Hampshire

    1 review

    2.0

    1 review

    Dined on September 21, 2022

    overall2food1service3ambience2
    I had the breakfast, it was not good, mushrooms were ruined, by overcooking, inconsistent cooking of bacon and sausage. Wife had Gluten free burger, Pattie was good tasting and succulent,roll was not warmed up and GF bread needs refreshing. Service from bar and waiting staff was excellent.
  13. SM

    SeasideMac

    1 review

    4.0

    1 review

    Dined on September 17, 2022

    overall4food3service4ambience4
    Great to be able to book online & walk straight in to dine Good family menu, super noisy & busy - buzzing! Attentive service and swift food, worked well for what we needed
  14. f

    fergal

    Essex

    15 reviews

    3.0

    15 reviews

    Dined on September 11, 2022

    overall3food4service2ambience3
    Delicious katsu curry and good kids options . Shame draught lager was not available and service staff were generally unsmiling !! I think adding the service charge as normal practice is not motivating them!!
  15. OT

    OpenTable Diner

    Cheshire

    1 review

    2.0

    1 review

    Dined on September 4, 2022

    overall2food4service1ambience3
    We tried breakfast the pancakes were delicious but the overall service was slow and the waitress was inattentive plus price was expensive with service charge
  16. TH

    TomH

    1 review

    1.0

    1 review

    Dined on September 3, 2022

    overall1food2service1ambience2
    Starters and main came out together and starter was cold, which leads me to believe they had left the starter out. My son asked for a plain burger and we had to send his back as order was wrong. Server seemed not to care about the customer, didn't give us much if any attention and when we asked about anything it seemed an effort for her to respond. We have been to Giraffe in Gunwharf Portsmouth before and service was superb
  17. k

    kirrib

    London

    1 review

    4.0

    1 review

    Dined on September 3, 2022

    overall4food4service3ambience4
    Enjoyable meal, good choice of food. Cheap kids menu. New guy waiting on, seemed a little flustered, but super nice. Bit confusing that some of the people just clear tables and won't take orders, not sure how that works well for the business
  18. LS

    LiatS

    1 review

    3.0

    1 review

    Dined on September 2, 2022

    overall3food2service1ambience2
    The service was terrible and you had no many veterinarian options. The kids menu is nice but the food - not so much. I done think we'll come again.
  19. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on August 31, 2022

    overall2food2service2ambience2
    The staff were pretty unhelpful and the food was below average.
  20. AK

    AlexandraK

    London

    1 review

    5.0

    1 review

    Dined on August 29, 2022

    overall5food5service5ambience5
    I came here with my friend and her two children. Lovely atmosphere great service choice of dishes. Kids meals were only £6 and they got a main and dessert and they ate it all! I had the Korean chicken it was absolutely delicious and a watermelon cocktail one of the nicest I have tried although little sweet. Good service friendly staff I will definitely return!
  21. OT

    OpenTable Diner

    Exclusive

    1 review

    1.0

    1 review

    Dined on August 29, 2022

    overall1food1service2ambience1
    Terrible experience. Much food / drink was not available on menu - no smoothies, lack of starters, missing mains. No apologies or explanation. The service was graceless. Our starter (shared) arrived 1 minute before the mains. I had to repeatedly ask for rare steak which was cold and almost raw. Prices are high. Duck stir fry almost too spiced to eat. Everyone seemed bored. No ambience. Very pricey and totally grim. Avoid Avoid avoid. This has been a favourite in the past - Giraffe in general, this branch in particular but we will never return. And service charge automatically added to bill!
  22. B

    Brooke

    Essex

    1 review

    2.0

    1 review

    Dined on August 29, 2022

    overall2food1service3ambience4
    My dinner came out cold but as it was busy, I didn’t say anything as my children had already started eating. I was then asked 3 times whilst my kids were still eating if We were finished! Bit disappointed with the quality and how little my meal was, most probably wouldn’t recommend unfortunately
  23. NG

    NaomiG

    Manchester

    1 review

    4.0

    1 review

    Dined on August 29, 2022

    overall4food5service3ambience4
    Overall really glad we choose here for lunch, the food was really nice and it was good for all of the members in our family. The waitress did let it down a little bit, she came across miserable and not overly interested which was a shame as others serving looked more engaged and happier to be there than our waitress! Due to this we did take off the service charge, she didn’t really talk to us but mumbled. Other than the miserable waitress we loved our meal and would dine with Giraffe again in the future.
  24. CH

    ClaudeH

    1 review

    2.0

    1 review

    Dined on August 28, 2022

    overall2food2service1ambience2
    Industrial food, poor Service. Kebab cold, drinks warm. Student waitress paid no attention, no need to book online, plenty of space
  25. G

    G123

    London

    3 reviews

    4.0

    3 reviews

    Dined on August 28, 2022

    overall4food4service4ambience4
    Good, child friendly environment, good menu choice and tasty food
  26. CC

    CharlotteC

    London

    3 reviews

    3.0

    3 reviews

    Dined on August 26, 2022

    overall3food3service3ambience2
    Rather noisy right next to the skate park with the show music upstairs. Food fine . Duck noodles good although could be a bigger portion, chicken burger was over cooked but ok. Please 12.5% service? We are edging towards the American 15% !
  27. CD

    ClareD

    Buckinghamshire

    1 review

    5.0

    1 review

    Dined on August 25, 2022

    overall5food5service5ambience5
    We got in very last minute on a busy school holiday day. We were seated immediately and food was served very quickly. 2 very happy adults and 2 very happy children. Excellent food and service.
  28. SM

    ShelaghM

    London

    5 reviews

    3.0

    5 reviews

    Dined on August 25, 2022

    overall3food4service4ambience2
    Basic, no frills restaurant. Limited menu but food good and service very good .
  29. SP

    SharinaP

    London

    1 review

    1.0

    1 review

    Dined on August 24, 2022

    overall1food1service3ambience1
    The actual restaurant has an odd smell. The reason for my bad review is the cleanliness was terrible. Dirty cutlery and absolutely dirty toilets which none of us could use. Staff are friendly and good venue abd facilities poor. The food itself was ok
  30. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on August 24, 2022

    overall5food4service5ambience5
    Great service and food, staff were very accommodating when I requested to change tables as there was not much space for my sons buggy. Definitely will come back again.
  31. H

    Heath

    London

    4 reviews

    4.0

    4 reviews

    Dined on August 24, 2022

    overall4food4service4ambience4
    Met with friends for brunch at 10:30 and stayed until 1. Had breakfast and dessert and they have a good gluten-free menu. Service was prompt. Their outside seating area in summer is great.
  32. BT

    BeckiT

    London

    1 review

    1.0

    1 review

    Dined on August 23, 2022

    overall1food3service1ambience1
    Food was pretty tasty but it all came out at different times - 2 of our table had finished their meals before the others arrived, and our 9 year daughter was the last to receive her meal 😞 lightening was bad in our area too with tables all at different heights.
  33. SS

    StephanieS

    London

    1 review

    4.0

    1 review

    Dined on August 23, 2022

    overall4food4service5ambience4
    Good food served very quickly but fresh Staff friendly and helpful
  34. S

    Sully

    Devon

    2 reviews

    4.0

    2 reviews

    Dined on August 23, 2022

    overall4food5service4ambience4
    Easy to book for brunch. Lovely table outside. Food was great, kids menu and adult menu, all were excellent. Good value too considering the prime location. Service was very fast and efficient.
  35. CW

    CynthiaW

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on August 22, 2022

    overall4food4service5ambience4
    Good location for a meal before seeing a show at the National Theatre. Tasty food and drinks. Friendly staff.
  36. F

    Foodlover

    London

    13 reviews

    1.0

    13 reviews

    Dined on August 20, 2022

    overall1food1service1ambience1
    The food was absolutely terrible. Steak was hard, ribs flavourless and chips tasted like they were made yesterday and re-heated. Will not return to any Giraffe again!
  37. E

    Emma

    Surrey

    5 reviews

    2.0

    5 reviews

    Dined on August 19, 2022

    overall2food2service1ambience2
    Really poor experience! Staff were unhelpful, food was average, toilets were very dirty. Was a real shame as I chose this place for a birthday. Will not be coming here again!
  38. KJ

    KirstJ

    Dorset

    3 reviews

    4.0

    3 reviews

    Dined on August 19, 2022

    overall4food5service5ambience5
    Small but interesting menu. Lovely location and it was great to be able to sit outside under full shade.
  39. SD

    SteveD

    London

    1 review

    2.0

    1 review

    Dined on August 18, 2022

    overall2food2service2ambience1
    Staff more interested in taking to each other than tending to customers. Starters arrived after the main course. Food was okay but calamari was bland. Cutlery on tables was unclean. Drinks overpriced. Overall very disappointing.
  40. A

    Alice

    London

    1 review

    2.0

    1 review

    Dined on August 17, 2022

    overall2food2service1ambience3
    Poor service, staff unwelcoming and food arrived cold

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables

FAQs

Giraffe - South Bank does offer delivery in partnership with Deliveroo and Uber Eats.

Giraffe - South Bank is rated 3.5 stars by 1135 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 39 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo
  • Logo image for Uber Eats
Google Map for Giraffe - South Bank

Royal Festival Hall, Riverside Level 1, London, SE1 8XX

Additional information

  • Neighborhood

    Southbank

  • Hours of operation

    Mon–Fri 10:00 am–10:00 pm Sat 9:00 am–10:00 pm Sun 9:00 am–9:00 pm

  • Cuisines

    Fusion / Eclectic

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Public transit

    Waterloo

  • Payment options

    AMEX, MasterCard, Visa

  • Additional

    Full Bar, View, Wi-Fi available

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