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Gioia Ristorante e Pastificio, Chicago, IL

Gioia Ristorante e Pastificio

4.4 (558)
$31 to $50
Italian
1133 W Randolph St, Chicago, IL 60607

Make a reservation

2 people
7:00 PM
Booked 5 times today

About this restaurant

  • Good for business meals
  • Charming
  • Neighborhood gem

GIOIA, [joy-ah] meaning joy in Italian, brings the joy of Italian cuisine to Chicago. Infusing the romance and traditions of Italy with the energy and sophistication of Chicago's West Loop.

We open for dinner, nightly beginning at 5pm, for delicious dishes created by our own, Chef Cristiano Bassani.
Check our social @gioiachicago for more!

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Italian, Seafood, European
  • Hours of operation
    Mon, Wed, Thu 5:00 pm–9:30 pm Fri, Sat 5:00 pm–10:30 pm Sun 5:00 pm–9:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Cristiano Bassani
  • Neighborhood
    West Loop
  • Cross street
    Randolph St & N May St.
  • Parking details
    Street Parking
  • Public transit
    Street Parking available
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Options, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine

What 558 people are saying

Gioia Ristorante e Pastificio reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.3Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Chicago

    Great for fine wines

Review summary

AI-generated from verified diner reviews
Gioia Ristorante e Pastificio offers "great great food" and a "wonderful ambiance," with standout dishes like table-side pasta and truffle risotto. Despite occasional service challenges, the "amazing" service and "delicious food" create a memorable dining experience. Guests appreciate the "low-key elegance" and the "neighborhood gem" vibe, making it a top choice.
558 Reviews
  1. Lisa

    Chicago / Illinois1 review

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely amazing food, service and ambiance. Will defintley be back!

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  2. Thomas

    Chicago / Illinois2 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Their Cacio e Pepe and Casoncelli alla bergamasca was amazing!

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  3. Jeremy

    Central Kentucky1 review

    2.0

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Came across Gioia while exploring places to eat during a long weekend trip to Chicago. Other reviews raved about the table service pasta which was an immediate draw for our party. Upon entering, we were noticed by the only two staff present and ignored for 10+ minutes. Other than a large party, there were only three other small tables seated on what we expected to be a busy Friday evening. The online menu showed two table service pastas, but only one was available and it was very underwhelming. It was a pitifully disappointing $125 of mediocre pasta, sparse service, and undeserved pretention.

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  4. Rachel VIP

    Atlanta1 review

    3.0

    Dined on June 8, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    They were not serving liquor so only beer and wine. Had two people one hostess and one waiter running the whole restaurant but needless to say there were only about 5 tables with people. The hostess was fabulous and they did their best. Food was very good! Menu was very limited but was not disappointed

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  5. Christian

    Orlando / Central Florida East1 review

    1.0

    Dined on June 7, 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3
    No staff. Only one waitress and it was chaotic. Inhumane to see only one waitress and she’s pregnant with an enormous amount of workload. Where’s the owner (s)? Never will go back to dine there. I don’t support those working conditions

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  6. Lauren

    Los Angeles7 reviews

    3.0

    Dined on June 6, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    About 30 minutes before our reservation, we received a call telling us that no cocktails would be served that evening. We thought that was strange, but since we are not big drinkers, anyway, it was fine although no accommodations were given. They were obviously having a staffing problem since there was only one server for the entire restaurant. Although she was lovely, there was no way that she could possibly properly serve an entire restaurant of people. The bus boy brought a huge box of tea to the table and then left it there! Our entrees were served at all different times… In summary, food was delicious, ambience was nice, but service was horrible and we sat in the restaurant for over three hours.

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  7. Stephen

    Chicago / Illinois9 reviews

    2.0

    Dined on May 31, 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 4
    We love this place! Great great food, wonderful ambiance, especially when they put their outside tables up. But the service; yikes. It was really off. The entire time (Saturday evening) they had ONE waiter and ONE hostess/manager to take care of the entire restaurant. When the bar got full, we lost our waiter - never to be seen again. The hostess/manager did her best. But it really really would have helped to have some acknowledgment that they were short or at least an apology. She dropped off our check sheepishly, didn't say thanks, and tiptoes away, full realizing what a distinct terrible service experience she was dealing with.

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  8. Kimberly

    Chicago / Illinois5 reviews

    3.0

    Dined on May 24, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5
    This was a last minute choice selected to have dinner before going to our next location for the evening, and when we arrived, we were seated (in the back of the restaurant on the side of a glass stand which struck me kind of odd), and it took over 10 minutes for someone to come back to the table to wait on us. While the food was good, it was lack luster once it arrived to the table and didn’t really meet our expectations and the service was just okay. Left feeling like that was cool but wouldn’t go back.

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  9. Allison VIP

    New York City1 review

    3.0

    Dined on May 23, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 5
    Food is good but service was so terribly slow which made it the evening longer than anticipated

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  10. Amalia VIP

    Chicago / Illinois1 review

    1.0

    Dined on May 23, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Service and food were awful. Pasta was cold and salmon was over cooked. They gave us wrong check (double of ours). We won’t be back.

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FAQs

Gioia Ristorante e Pastificio offers takeout which you can order by calling the restaurant at (773) 672-8955.

Gioia Ristorante e Pastificio is rated 4.4 stars by 558 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Chicago / Illinois
  4. Chicago
  5. West Loop

Make a reservation

2 people
7:00 PM
Booked 5 times today
Google Map for Gioia Ristorante e Pastificio

1133 W Randolph St, Chicago, IL 60607

Additional information

  • Cross street
    Randolph St & N May St.
  • Neighborhood
    West Loop
  • Hours of operation
    Mon, Wed, Thu 5:00 pm–9:30 pm Fri, Sat 5:00 pm–10:30 pm Sun 5:00 pm–9:00 pm
  • Price
    $31 to $50
  • Cuisines
    Italian, Seafood, European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Public transit
    Street Parking available
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Cristiano Bassani
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Options, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine
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