Giffords Kitchen

3.8
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27 Reviews
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$30 and under
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American
New American cuisine is our fusion of cuisine which assimilates flavors from the melting pot of traditional American cooking techniques.
On the second floor, we have an amazing venue space for larger gatherings such as trendy rustic weddings, dinners, lunches, dances, concerts or social gatherings complete with its’ own private bar, large balcony overlooking the pond, stage for live music or shows and can accommodate over 100-250 guests. For more information about a private event, please contact our Event Manager at (847) 844-1728
The name Gifford’s Kitchen and Social is a nod to the founders of the City of Elgin. In 1835, two brothers, Hezekiah and James Gifford left central New York in search of new land and ended their journey in Elgin Il.
What 27 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.7
service
4.0
ambience
3.7
value
Noise · Moderate
75% of people would recommend it to a friend
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h
Chicago
23 reviews
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

We will definitely return! Fresh and good tasting food. Loved the fish sandwich and fish tacos.

OT
Chicago
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Great food and service

F
1 review
Dined on August 30, 2019
Overall 2food 2service 1ambience 2

My experience was very neutral, waiter took forever to come and get my order, food was cold but it had good flavor, portions where normal and a little bit overpriced

LH
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

First time there. Wasn't disappointed. Food was great

d
Chicago
40 reviews
Dined on August 18, 2019
Overall 2food 1service 2ambience 4

I really wanted to like Gifford’s. We walked in and the surroundings were great. We decided to sit on the patio because it was a nice evening and there were few diners. Our server didn’t arrive for several minutes. No greeting, just asking what we would like to drink. That’s as he placed the beer menu on the table. We both ordered dishes featuring the pot roast - in a risotto and a grilled cheese. My first bite of the grilled cheese was okay but I couldn’t taste the cheese and the dish was just barely warm, not just off the grill. My husband’s risotto wasn’t very warm either. The biggest problem with the meal, however, was the pot roast. It was hard and dry, as if it had been reheated too many times. The best part of the meal was the seasoned fries. We didn’t complain because no one came to check on us or ask how the meal was. The server then brought our check, never asking if we wanted dessert. I’ve heard the food and service for private parties is very good; it’s unfortunate they don’t extend that to their restaurant.

MM
1 review
Dined on August 16, 2019
Overall 2food 3service 1ambience 1

We made a 7pm reservation, arrived about 10 minutes early. We were sat at 715, there was at least 5 open tables all night. Hostess wouldn’t get off her cell phone long enough to smile or make eye contact. Greeted after 15 minutes of sitting by a waitress , placed an order. Then greeted by another waitress to attempt to place our order again. Food took exceptionally long, which was odd because there was only a few tables in the restaurant and most had already eaten. Manager was visibly yelling at waitstaff, clearly an off night.

BO
1 review
Dined on July 28, 2019
Overall 2food 4service 1ambience 3

Food was good, service was terrible. We were there for an hour by the time our appetizer came. Our dinner took an additional 40 minutes.

RH
Chicago
1 review
Dined on July 28, 2019
Overall 3food 3service 3ambience 4

Everything we ordered was delicious. Except was disappointed that they were out of tater tots. We'll have to go back and try again. Really wanted the fully loaded. The pretzel was good though.

JM
1 review
Dined on July 27, 2019
Overall 3food 3service 2ambience 5

Service took way too long, even just to get a round of water, and the restaurant was not full. The patio was beautiful, and the food was pretty good... try the loaded tater tots!

t
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

WE HAD RESERVATIONS FOR 7 AND WE GOT SEATED AS SOON AS WE WERE THERE.

SB
1 review
Dined on July 20, 2019
Overall 3food 2service 2ambience 3

fried fish was not good and the cole slaw tasted bad.

JR
Chicago
9 reviews
Dined on July 13, 2019
Overall 3food 3service 4ambience 4

This was a last minute reservation as we were just visiting the area, no issues getting an immediate table. Great friendly service, good cocktails, and average bar food. Wouldn't make a special trip out of our way to eat here again but would try it again if we were actually in the area.

JH
Chicago
1 review
Dined on July 11, 2019
Overall 5food 5service 5ambience 4

Our waiter, Nathan was really good. Very friendly and we had a good time with him.

JK
1 review
Dined on July 5, 2019
Overall 4food 4service 5ambience 5

Our second visit, entertainment both times, great! Love the varied menu, tho the salmon was so good he had it again. Short ribs with risotto--unusual but terrific. Enchilada lasagna and shrimp great. Would still find numerous new choices next time -- I mean where do you find poutine in our neck of the woods?Only drawback (reason for the 4-stars) was the mason jar banana cream pie was all gone -- need to have more on hand! And a big shout-out to our server Ella -- lucky enough to have her both times -- made our dinner even more enjoyable. Appreciate on-line reservations as well -- super all-around experience.

w
Chicago
9 reviews
Dined on June 29, 2019
Overall 5food 5service 4ambience 5

We loved Gifford's kitchen. Unique menu with very delicious options. The portions are huge, but the price is very reasonable. The restaurant was busy, but the noise level wasn't bad at all. Most of our food came quickly, but there was a slight delay with dessert. The waitress immediately offered us complementary coffee because of the delay. We are already planning to come back and try more menu items!

AL
1 review
Dined on June 16, 2019
Overall 5food 3service 5ambience 5

Part of what makes a restaurant great is how mistakes are handled. Every restaurant has mistakes, but Gifford's makes the customer experience a priority. We had ordered an item that had undergone some changes on the menu and there were some growing pains. And it was Father's Day, so yes, sometimes things just happen in restaurants on holidays. I get it. However the chef and manager were open, receptive to feedback, friendly and all about making great food and offering a great experience. The service was wonderful and the whole team makes you feel welcome and genuinely cares about your experience. Oh and be sure to order one of the tower manhattans. Worth it

OT
Tahoe
2 reviews
Dined on June 14, 2019
Overall 3food 4service 3ambience 3

Service was a bit slow and music was too loud. The food is great and excellent selection of craft beer

PT
1 review
Dined on June 8, 2019
Overall 4food 4service 5ambience 4

The ribeye was ordered med well but was very pink more like medium or medium rare. Otherwise food was very good. Service was great. Noise level seemed a little loud. Overall was fine.

HF
Chicago
3 reviews
Dined on May 25, 2019
Overall 1food 2service 1ambience 3

Absolutely awful first and last experience. Took more than 10 minutes for server to even come over and then no apology for the delay. My wife wanted to have the enchilada lasagna but only if she could have it with chicken instead of ground beef. The waitress checked and that couldn't be done so she ordered a salad with chicken added to it. The waitress never mentioned what the charge for adding chicken would be. Turned out to be $6 for a small bit of chicken added to an $11 salad! I ordered ribs that was listed as coming with fries. I also clearly said, "I'd like to add a side caesar salad." I thought it was pretty commonly known that when someone wants to add a salad to their meal, they want the salad BEFORE their meal. The waitress, who we never saw again until she brought our food, then brought me my salad INSTEAD OF MY FRIES with my ribs. I told her I expected my salad before the meal and I no longer wanted it. I asked her about the fries and she said, "you said you wanted the salad instead." I said, "No, I wanted the salad beforehand in addition." At that point I was so irritated I didn't even want the fries or the salad. In the meantime, my wife's salad was terrible and she wasn't even wanting to send it back to get something else because, at that point, we didn't have time to wait as we had a movie to get to. I ate my ribs, which were good taste-wise but did not "fall off the bone" as described and had to be separated with a knife. The waitress made no apologies for anything even though she could see we were annoyed, never credited me for the side I didn't eat, and generally couldn't care less about our satisfaction or lack thereof. That was our first and definitely last trip to Gifford's.

AF
Chicago
1 review
Dined on May 25, 2019
Overall 1food 1service 1ambience 3

Wait staff was slow and took forever to come to the table; there was only 3 tables full when we had reservations. The wrong food came to the table and the waitress blamed me for it. By the time the correct food came, everyone at my table was already done; it took about 30 minutes for them to fix their mistake. I will not be going back.

JR
Chicago
1 review
Dined on May 12, 2019
Overall 2food 2service 3ambience 5

Food was fair. Lots of the buffet dishes were cold. They never cleared any plates until the very end. Way over priced for what we received.

J
Chicago
1 review
Dined on May 12, 2019
Overall 4food 4service 4ambience 4

We went for the Mother's Day brunch. The food was good. Everyone was happy. I think they could have made Mother's Day look a little bit fancier/nicer. Maybe some white table clothes and appropriate formal settings. It would have been a small touch that would have gone a long way. I also think you will attract more business for next year and the following years with this small touch.

MM
Chicago
1 review
Dined on May 12, 2019
Overall 2food 2service 2ambience 4

$40 for Mother’s Day brunch and they charged us for coffee and juice. The bathrooms were dirty, dust on top of the toilet bowl lids. There were several dishes on the dish pile that were dirty. Had to ask for serving spoons for the buffet. When you charge $40 for bacon and eggs you should make sure the rest of the detail no matter how small are taken care of.

OT
Chicago
1 review
Dined on May 12, 2019
Overall 1food 2service 1ambience 2

Unorganized buffet, rude servers and manager, didn’t follow through with what advertised on social media for event

CY
Chicago
26 reviews
Dined on May 8, 2019
Overall 2food 5service 1ambience 4

Probably not recommend. It's sad as the food has always been pretty good. We first came here for a corporate event upstairs and it was fabulous. The second time was one evening with friends and the service was so poor, the new waitress finally was too embarrassed to come back to our table. Yesterday was a business lunch to celebrate a co-worker's bday. Time was tight so we tried to call ahead to pre-order. We only got voicemail. I finally put my request in my OpenTable reservation. No matter, they never looked at it, wasn't even aware of the reservation. Didn't seem like a problem as there weren't many people there. We expressed our urgency upon entering. We were quickly taken to our booth. Our waitress casually walked past us twice and said "just a minute". Finally at least five minutes after being seated, she came over to take our order. She didn't remember one single condiment we asked for. No sweetner for the tea, no catsup, no ranch dressing and no lemon for the water -- that was requested when the water was ordered. We finally flagged another waitress over to get us what we needed. It was so slow, when the food finally arrived, we had to immediately have it boxed. Couldn't eat any. We had eaten our appetizer but couldn't eat the lunch. It was much too stressful. We were at table 23 on Wednesday. The waitress seemed very sweet, was never rude , just a lousy waitress. It's a shame to take this one off of the lunch list since we work so close.

VO
Chicago
1 review
Dined on April 21, 2019
Overall 2food 3service 1ambience 3

We had a party of 6 for Easter brunch and it took an hour to receive our meals that arrived cold. The restaurant called me earlier in the week and told me that I had to guarantee my reservation with a credit card due to the size of our group. We counted over 20 available tables while we were there and when we arrived the restaurant had our group listed as 5 people. I don't know why they make you jump through hoops to confirm a reservation.

CR
Chicago
2 reviews
Dined on April 20, 2019
Overall 4food 5service 3ambience 5

Nice spot close to I-90. Good variety of food and nice atmosphere with great outdoor seating. Private room upstairs for parties. But service was a bit slow, so don’t go if you are in a hurry. If you are looking for a place to go, hang out and leisurely eat, this is it.