Showed up early and waited for awhile on 2nd floor. Staff at desk chatted and it was awkward. Great views and vibe but it’s Wed and need to treat customers with more respect. I dine out frequently in big cities with clients and this was not good.
The best of life and Italian food. The place to celebrate Chicago & success. Delicious class.
Excellent food, view & service
Seated on second floor along the windows allowing for a great view of the Chicago skyline. Service was great. We had steak and sides, all were excellent. However, wine markup over retail was higher than expected.
Great for a business lunch!
They squeeze too many patrons in the restaurant space, and they need to eliminate some tables to give people a little breathing room. First table we sat at, I was constantly banged into, as other patrons passed by. I did get a different table when I asked, but the new location was still very tight. I saw this problem everywhere in the room. Bottom line, the food was good, as was the service. But, I won't go back again because the seating is very uncomfortable.
Dana was a great server!
Great food and service for a second time, so I will be back.
Wonderful service - amazing food - great ambiance!
Birthday for wife
The service and ambiance at Gibson’s Italia was excellent. And the flavor and temperature on the bone-in ribeye I ordered was perfect. Unfortunately, when my steak hit the table it was lukewarm at best. Likewise, two of our side dishes (the mushrooms and potato purée) were virtually cold when they arrived at the table. Pretty disappointing given the price point.
Wonderful meal and our server was great!!
This was my third visit to the new location. My first two visits were very positive and certainly led me to visit again. The latest visit was a huge disappointment. The food was not in keeping with our prior experience. In addition, while the waiter was attentive, the wait time was not worth the experience.
Our service at Gibson's Italia was perfect. Our server was very attentive and informative about the menu offerings. We also were taken care of from the moment we walked in the door by our maitre'd, Kaleigh Mazzone. The food was fantastic--elegant, delicious and impressive. I highly recommend coming here for a celebration or a birthday party, like us!
Everyone was extremely pleasant and helpful when it came to suggestions on the menu. It was our first time there and was beyond our expectations.
Amazing views and great atmosphere. The food was good, as should be expected for the prices, although having an entree that was barely warm on top and almost cold on the underside was disappointing.
Nikalia was amazing!!!
The nicest restaurant in Chicago and consistently excellent food and service.
Food was cold, service was average
Love the food! Love the service! They even give you a mini glass of champagne when you sit down. My co-workers loved the vibe and menu. I actually prefer this location over the original Gibson’s. Can’t wait till my next visit to Gibson’s Italia.
Great dinner but all food was cold
The salads and pastas were outstanding, including the burrata prosciutto appetizer. Very much Gibsons quality. Also, just like Gibsons, the tables are VERY close and the noise level is quite high (as in it was hard to hear our waiter, high). It seemed to be a lot of afterwork folks, so it actually calmed down and was more pleasant as the evening went on. I'd recommend the pastas; they had a wonderful "chew".
Menu limited and skip idea of substituting ( baked potato vs their pre-made 2x potato)
Loud- hard to hear during a busy noon hour seating.
Freezing cold - while in the 40’s outside, air conditioning blasted over our table. Request to adjust went no where.
Food sent back to reheat- soup, for example, was luke warm.
Overall, wont go back. Surprised, as Gibson on Rush, in Oak Brook and Rosemont offer a terrific experience for business or personal.
The view and ambience can’t be beat. Outstanding service consistently. Can’t recommend him more highly
My husband and I went for a quick trip to Chicago. This was the only nice dinner we scheduled. One of my favorite parts of the trip!
The size of the meat was outrageous small for the price.
Everything else outstanding.
Great experience! The food was scrumptious!
Beautiful restaurant service and food were great.
The food was good but I was brought a birthday desert with ice cream which I could not eat after I had just ordered all of my food with no dairy so that was disappointing. My steak was good but seemed small and honestly my steak was better the last time.
Great pasta! Great service.
Great restaurant. Incredible views and food. Puts the other Gibson’s to shame. I am not a fan of Gibson’s Steakhouse. But sister restaurants need to takes notes from GI. The steak was so much better than both Rush St and Oak Brook
We eat out really often and in fine establishments , This was our anniversary dinner and selected this restaurant for the beautiful location the service was slow and scrambled , the only thing to salvage from what we ordered was the salad , the risotto was absolute waste and the worst we have ever tried the dessert was burned and the manager instead of apologizing said that was the taste they were going for . I do not recommend this place but only to go for drinks .
Christian was the best! Charismatic with great service and recommendations for the best dining experience.
Our server Adam S. was by far the best server we have ever had. My wife and I are foodies and have been to high end restaurants all over the country. I have never had a server like this. I gave him the biggest tip I have ever left any server ever. If he isn’t a manager at a high end restaurant somewhere soon I would be shocked. The food was almost as amazing as the view and terrace. Thanks for the memorable experience.
Everything was outstanding! From the food to the service... we will be back! PS is right on the canal with spectacular views but don't forget your wallet, you'll need it.
We had family in town and they wanted steak, I wanted then to have a view too. The obvious choice is Gibson’s Italia!! FABULOUS and friendly service and the food was DELICIOUS!!
Loud. But food and staff were excellent
We were celebrating a birthday and we couldn’t have had a better experience!
My birthday celebration request was overlooked as it was not recognized at lunch. Thank goodness my guest did not know about it