Genji Japanese Steakhouse - Saginaw

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1. U

   Unimpressed

   1 review

   2.0

   1 review

   Dined on November 12, 2022

   overall2food3service1ambience1

   Waited 20 minutes past reservation time, 45 minutes after seating for appetizers and soup, our chef was not near as energetic as the other ones at nearby tables. Overall I feel like for almost $300 for 6 of us, it definitely could have been a better experience.

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2. SM

   SMich

   New York Area

   1 review

   2.0

   1 review

   Dined on September 22, 2022

   overall2food4service4ambience1

   The hibachi was fine but nowhere is it mentioned that the restaurant is under construction! The exterior and interior are not in good shape. The landscaping outside is not good - weeds and just not taken care of. The interior is fully in construction mode and looks terrible. There’s also a huge dumpster in the parking lot assumably for all the construction. We would have chosen to go somewhere else if I knew this before getting to the restaurant and meeting my family there. At that point it would have been tough to go to another place with a party of 8. Also, they were out of several things in their menu - Japanese soda and Mountain Dew, for example.

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3. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on September 17, 2022

   overall3food2service4ambience2

   This used to be our favorite place. Prices have gone up (yes I know everywhere), food quality and taste has gone down as have the portion sizes it seems. Inside needs some updates/work. The grill we were placed at, looked lopsided and needed repair. Overall it was okay, but not the quality we are used to from Genji.

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4. MM

   MarquettaM

   1 review

   4.0

   1 review

   Dined on September 10, 2022

   overall4food5service5ambience4

   everything was good, the griller put on s nice show while preparing our dinner, the only thing the dished we order from the back end took a little longer, we had 3 people that had to wait at least 4 - 5 minute each for there dish to come out

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5. SD

   SD123

   1 review

   2.0

   1 review

   Dined on August 31, 2022

   overall2food2service1ambience3

   No longer worth the money. It’s getting run down, the food was burnt. Despite our server having two tables it still took a half hour before getting our drinks and meal ordered.

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6. DM

   DonaldM

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on August 28, 2022

   overall5food5service5ambience5

   Celebrating our anniversary, had a fun time, love the food.

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7. OT

   OpenTable Diner

   Northern MI

   3 reviews

   4.0

   3 reviews

   Dined on July 16, 2022

   overall4food3service5ambience3

   The food was good but not much different from what I’ve had at other Chinese restaurants. Everyone at our table was excited about the Yum Yum sauce which is a mild glorified mayonnaise. I thought it would be zesty but it was not. The food was prepared in front of us which was entertaining however it was a hot experience. Unfortunately, the room was far from cool and the griddle was kicking out some heat which made for a sweaty meal. It was a different dining experience but nothing to write home about.

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8. J

   Janae

   1 review

   1.0

   1 review

   Dined on August 9, 2020

   overall1food5service1ambience1

   Made a reservation 6 days ahead of time. When we arrived they told us they were full and we had an hour wait. They told us reservations didn’t matter. Then after they sat us we were told there was only one server for the whole restaurant and we would have to be patient. At the end they were out of ice cream. And then we were asked if we all wanted yum yum sauce and then came back to tell us they were out of that too. They blamed everything on covid. They should not be open if they cannot run probably, have the food they offer or staff accordingly. Also they should not take reservations if they don’t honor them when you get there. Still paid full price even tho they were out of stuff. A lot of money for poor service.

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9. DT

   DianaT

   Orlando

   1 review

   vip
   2.0

   1 review

   Dined on July 26, 2020

   overall2food5service1ambience2

   Our chef was amazing but the waitresss was awful. The restaurant ran out of Pepsi, jumbo shrimp, and had an extremely limited bar. The food was really good but it took us over 30 minutes to pay.

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10. d

    danthom1704

    1 review

    5.0

    1 review

    Dined on March 1, 2020

    overall5food5service5ambience5

    If you are going to go. You need to go during the early bird. Prices are reasonable then.

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11. C

    Cody

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food1service1ambience1

    Well, They over stocked reservations on Valentine’s Day, Ruining the night, Me and my Girlfriend got there around 7:27, And waited until 8:45 which then they told us that there would still be a 20-25 minute wait, So we left along with a bunch of other couples, I love genjis food and usually their service is fine, But God do they suck at reservations

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12. T

    Tyler

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food4service1ambience4

    I made a reservation for 7:30 and we waited for an 1 1/2 hours granted it was Valentine’s Day and expect a little delay but if you make a reservation it should make it go faster. They were seating people that came in before us and they kept saying we are in the next few table but that never happened talking to the hostesses they had no idea what was going on and they said that there reservation system doesn’t stop taking reservation for a certain time when it fills up. We ended up leaving

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13. M

    Miller1982

    Detroit

    1 review

    3.0

    1 review

    Dined on February 14, 2020

    overall3food4service2ambience2

    Great food of course but slow service. We had a reservation for 4:30 and didn’t get seated until 5:15. We were the 1st people there as well and watched others get seated before us. The room was freezing also and the cook wasn’t engaging at all.

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14. JZ

    JudyZ

    1 review

    4.0

    1 review

    Dined on February 8, 2020

    overall4food5service5ambience4

    Made reservations for party of 8 for 5:00. Were able to get some exceptional Cosmos from the bar at the happy hour price before we were seated for our meal. Waitress and server were very professional, friendly and prompt. We had the Teppanyaki, so lots of food, and a little pricey! All in all a great meal and would definitely go back.

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15. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 1, 2020

    overall1food5service1ambience2

    Took us 2:45 mins for this dinner. 45 mins of wait after having a reservation, finally got a table and then another 30 mins of wait before any server came by, and finally we found the manager who is like a 16 year boy. They have no idea what they are doing.

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16. AS

    AndrewS

    1 review

    1.0

    1 review

    Dined on January 4, 2020

    overall1food4service1ambience2

    Started off had a reservation but still could not get a seat with a chef that was an hour and a half wait so took a private table and then waited for our waitress to take our drink order then waited even longer to take our food order brought out our salad and soup and had to ask three times for a fork for my girlfriend. The waitress only came by when asked to stop as well with the table next to us. At the end talked to the manager and we were offered a free meal when we come back.

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17. NN

    NicoleN

    1 review

    1.0

    1 review

    Dined on January 2, 2020

    overall1food2service2ambience1

    I would not recommend Genji. The bathrooms were filthy....the service was spotty....the portions are smaller....and they didnt even have ice cream at the end????? Only rainbow sherbet? For 30 bucks a head for rice and chicken....uhhhh no

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18. ME

    MEli

    1 review

    1.0

    1 review

    Dined on January 1, 2020

    overall1food1service1ambience1

    Worst experience. Went right when they opened and sat immediately and we still ended up being there for 3 HOURS. Server made multiple errors and was rude. Food was not as good as usual. Manager refused to listen to our feedback.

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19. CH

    CarolH

    1 review

    2.0

    1 review

    Dined on January 1, 2020

    overall2food2service3ambience2

    Open at 4:30 no one at the bar till 5:15 seated promptly at 5:25. Service was fine but waited for a cook for 40 minutes after Salid and soup. Infant was uncomfortable waiting to eat. Employees were very good! Place is starting to look it’s age, outside needs paint and some dressing up! Men’s bathroom aged and even urinals were nasty! Not interested in returning!

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20. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on January 1, 2020

    overall3food5service4ambience3

    Made a reservation for 7pm - place was over booked and we were not seated until 9pm. While apologetic, the restaurant did not offer any compensation for seating us 2 hours late.

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21. NH

    NicholasH

    1 review

    1.0

    1 review

    Dined on December 27, 2019

    overall1food3service1ambience4

    Had 7:30 reservations and didn’t get seated till 8:10 Service was slow didn’t leave till 9:30

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22. OT

    OpenTable Diner

    San Francisco

    6 reviews

    4.0

    6 reviews

    Dined on December 24, 2019

    overall4food5service4ambience5

    It was a little bumpy at first , took a while to get the hibachi started, appetizers came out cold but after the cook started up the hibachi our food was delicious.

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23. TI

    TimI

    1 review

    5.0

    1 review

    Dined on December 21, 2019

    overall5food5service5ambience5

    Good food but at a premium price. Would dine here more often than if price was more reasonable.

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24. BK

    BridgetK

    1 review

    3.0

    1 review

    Dined on December 15, 2019

    overall3food3service2ambience3

    Food was good but we asked our server for change for a twenty bill and he came back saying that he did not have 2 fives and only had 2 tens ...making us feel like he manipulated on what he was going to get for his tip. We waited a while prior to the chef to come out as well.

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25. LP

    LindseyP

    1 review

    5.0

    1 review

    Dined on December 7, 2019

    overall5food5service5ambience5

    We go there once in awhile! a lot for birthdays! my boyfriend took me there for my birthday the other day for my 21st. food was good. only thing is the broth is not good with the onions on top. my boyfriend and i most of the people at our table we got seated with, agreed. it was gross with the onions. bring the regular broth back! my boyfriend did not even eat it due to the hard onions on top. also the steak was very very fatty.

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26. Z

    Zkw1

    1 review

    5.0

    1 review

    Dined on May 4, 2019

    overall5food5service5ambience5

    Food is amazing and the chefs are fun to watch. And the service is great

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