GDL Italian by Giada
Music too loud
We had a good time and good meal. The minestrone soup was delicious and the arugula salad was wonderful. My steak was expensive, but big and tender and yummy.
Great food, great service! Thank you!
Other that a child sitting directly behind me watching a video on an iPhone and volume was extremely loud, it was perfect when they finally left. Ugh parents that don’t parent because its actually takes effort.
WE had to wait for drinks, the server was new but terrible, my wife's lasagna was more like chili; noodles were not layered. My friend's side dishes were late in coming and broccoli was hard!
We have eaten here before, with a good experience, but this time it seems to have gone downhill
This was not my first time at this restaurant, and not my first time being disappointed. The staffing was so poor that we only saw our server to take our order and to ask for our check. We were told that in a “fine dining” establishment you see the assistant more than the main server. I’m sorry, but this restaurant does not seem like a fine dining establishment. There was one bartender with full seating at the bar. Our serving assistant did all of the work. Nicolette was awesome. She was constantly apologizing for the slow service. When we were finished with our meal and asked for the check we also asked to speak to the manager. She was busy helping in the bar and also speaking with many other patrons who had complaints. She was also the general manager who came in to help since they had many staff members call out sick. Due to the low staffing they closed the restaurant after we left, meaning they were not going to seat any other reservation that night. Our server, Sydney is new we were told and needs a lot more training. Sydney was in charge of 4 table tops and like I said the serving assistant did most of the work. Needless to say our bill was totally taken care of by the general manager and we didn’t even give a tip to the server, only to Nicolette who waited on us like a server should. She should be promoted to wait staff and Sydney demoted to be the assistant for awhile to train on how a server should be in a “fine dinning” restaurant.
Short staffed tonight and closed restaurant early. Bar service was good but food was horrible.
Dreadful, just dreadful. Where to begin. Seated after our reservation time despite their being a zillion open tables. Server unaware of any drinks, didn’t know they if they had a Pinot noir. No drink menu provided. Drinks came out one at a time. Served our apps before we even ordered. Dates and pizza were good, mussels were bland and watered down. Entrees were subpar, chicken piccata tasteless. No way worth the 250 our table spent. You’d think for a classy place they would at least hire Competent servers.
Stopped in early on a Thursday evening for dinner. Service was quick and attentive and the atmosphere is not too loud (tuck into one corner of the Horseshoe Casino). Crab risotto ball appetizer was tasty but the chicken Parmesan wasn't very satisfying. Two entrees, one appetizer and only water to drink and the bill top $90, too expensive for what is was. Ended up eating again later at home.
The service is very slow and it looks like more staff is needed during the week.
The food was good. The service was ok. We enjoyed our meals. It was a bit expensive.
Not a good night. Had a group of 14 for my husbands birthday. 3 meals went back cold and 4 more should have but they were too hungry to wait. The replacement meals were inedible. The appetizers were great as was the branzino but it was not a good experience for a $700 bill.
Excellent experience: the food, atmosphere, service, etc. I’ve been many times and will continue to return! Thank you!
I enjoyed my Experience at GDL Italian as much as I thought I would. I expect to return on other occasions. I recommend it if one is in the casino. Arrival is too tedious for a special trip.
Great time good food would go back again. Prices are a little high.
Everything was great, servers were very nice, everyone worked together
This was our third visit. We just adore Luiz! He’s such a great server. He’s always so pleasant and efficient! Our meals arrived to the table at perfect temperature. We both tried new dishes and some old favorites. Braised short ribs, creamed corn with sausage, lemon smashed fingerlings, spaghetti with meatballs, meatball trio appetizer
Food was tasty. Didn’t like bathroom placement. Server was weird. Seating clumped despite empty placee so we ended up next to another family in an argument.
I had very high hopes for this meal, but not so high that they could not be achieved. We were a party of 6 and had all wanted to try this restaurant. When we knew were coming to Baltimore for a Redsox game, we made the reservation immediately.
When we arrived we were informed that we were being seated at the “Chef’s Table”. No, I’ve eaten at Chefs tables before and always enjoyed the experience. Normally the chef comes out to meet you, and often will send out something off the menu to try. Not here! The chef never came out of the kitchen, and we truly had nothing more than a table very close to the kitchen where we had to listen to all of the server conversations at the hot plate, and have them walking around out table for the entire meal. What a waste.
2 of the six enjoyed thief food. The Short rib got high marks. I had the Parmisan Crusted pork chop. It was tasty but extremely dry. I ordered the “wood fired broccoli “ as a side. It arrived cold, and was es essentially steamed broccoli with cheese dusted over the top. Yes, it was cold. My wife went basic and ordered the Spaghetti and Meatballs. Who puts Lemmon zest over spaghetti and meatballs? apparently Giada D. It gave the whole meal an off putting taste. She could not even finish the meal.
The worst part of the adventure was the service. The waiter was awful. He rushed over and took our order immediately. He did not even ask if we wanted a cocktail, and we had to call him back over to order a glass of wine. This was just the start of the continued bad service through the meal.
I had wanted to have her food for some time, seeing the Vegas location over many trips. This was an expensive disaster and I will not repeat at any of her locations.
Had reservations for a week they call me at 3pm on day before tell me they decided tgo have a private event that my reservation was being cancelled.. Did not matter it was my mothers 85th birthday and we should just move to another date... Thank goodness a manager finally got ont he phone as she helped me get reservations at another restaurant.
We were hoping for something a little special on our anniversary, but overall the experience was underwhelming. Dessert was the highlight with the fried dough balls and hazelnut dipping sauce. Our appetizers were quite nice, too. But the main courses were just ok. The room has the feel of a cafeteria and has poor acoustics.
Meanwhile, our waitress was friendly, professional and attentive.
We were surprised that since they knew it was our anniversary there wasn’t any sort of special drink or dessert provided.
The food and service were fantastic. Located in a casino means it was noisy but still tolerable. We will definitely go back.
We had impeccable service and the food was delicious! We will definitely return.
So easily accessible and convenient. Free garage parking at Horseshoe (unless a game day, then charges). Bright and cheerful ambiance in restaurant. Their acoustic design engineer was brilliant--tables are spaced with nice distance apart and seemed all ADA in mind. Wait Staff were terrific! Attentive, pleasant, and timing of showing up at the table indicated they are paying attention to the customers during the dining experience. Menu has fine Italian dining. The beef shortrib with polenta was a tasty dish, with just right dinner portion. Creste di Gallo carbonara dish was light, fresh pasta with pancetta. Antipasti choices of marinated olives and the Frittelle (light, warm, garlic bread twists with marinara dip) were great shareable picks for the two of us. Wines by the glass are reasonable prices with broad choices on red, white, and sparkling. Everything about Giada's says "come back again". Perfect arrangement for early dinner before 7PM theater show at Hippodrome, just a 5 minute drive further into downtown. Baltimore and out-of-towners are missing out on this great find.
Located on second floor of the casino in a quiet corner. Did appetizers, main entree and desert with drinks to compliment. Food and service were excellent. It wasn’t crowded for a Saturday evening but that was probably due to everyone out of town for holiday.
The atmosphere was awesome and the sinning room was very spacious. Other restaurants would have had one or two more tables for every four that are there. It made the dining feel more private.
Excellent experience, the rockfish cacciatore is the BEST!
The campanelle with shrimp is excellent. Also , though not a “soup guy”, the baked minestrone soup is worth it.
Service was very poor, wait a long time for meal, when received the food was cold. Staff standings around talking why everyone was waiting for their meal, other diners sending food back to the kitchen.
We were there for our second visit but brought another couple with us who celebrated their wedding anniversary. Everyone enjoyed their meals. Our servers Sloane and Nicky were very good. Also the hostess when we arrived was so kind and welcoming.
MEAL WAS WONDERFUL LIKED IT BETTER THAN THE ONE IN LAS VEGAS
Very good meal. Louiz was an excellent waiter. Had delicious soup and arancini was delicious.
We will be having more family events at GDL in the future.
The food was good, our table was amazing. The staff was awesome.
Great place for a night out for drinks and food. Not as expensive as her Vegas location, different menu, but just as good.
I loved GDL Italian by Giada!! My mom and I give it 5 stars, gorgeous furnishings & decor, lovely ambiance & atmosphere, clean & bright, delicious amazing fresh authentic food!! Great drinks!! Brunch was a fabulous experience, we were very impressed with this restaurant & we will be back!! We loved & were very impressed with Giada's Vegas location & didn't realize she had a restaurant in our hometown of Baltimore!! Once we found out we made reservations immediately. WONDERFUL EXPERIENCE!!
ONE OF THE BEST RESTAURANTS IN BALTIMORE! Giada is represented Very Well!
A friend and I enjoyed a prix fixe meal here on a Thursday evening. The food was outstanding! It was hard selecting our courses from the menu because each dish looked better than the next. We both got the aroncinis which were delicious and light. I got the chicken piccata, which was cooked to perfection and my friend got pasta with pomodora sauce. Another excellent choice. Our waittress was very nice but the service was very uneven. The waitress did not offer grated cheese for my friends pasta and when we asked for it, we didn't receive it until asking a second time and the meal was almost cold. For the price of this Italian meal, one should not have to ask for grated cheese on their pasta! Overall thought, a good meal!
Our waiter was very attentive. Made good recommendations which means she really knew the menu by taste. The food was fantastic. Highly recommend the Tiramisu.