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Gaviotas at Sheraton Buganvilias
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
The service is super slow and the food portions are too small. The price of the food and taste is way too high.
Dear Arvin We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. Best regards
See my TripAdvisor comments. I would not recommend this restaurant
The duck was disappointing. There was no skin on it( crispy) it tasted like it was cooked in a crockpot.
I did not like my red snapper- it was bland and tough. Did not care for the black sauce that came with it.
The restaurant was closed! Very bad for the last nigth of the year and incredible that you from opentable didnt know about it.
Awful! We made reservations for NYE dinner and took two cabs to get to the restaurant. When we arrived, we were told the restaurant was closed. They tried to tell us we had made the reservation for the wrong night until I showed them the confirmation. They blamed Open Table. No apology. So we had no dinner plans, had to take multiple cabs to another random restaurant and this ruined our New Years Eve.
The two soups we ordered were outstanding: the green, Aztec soup, and the seafood soup. (The menu uses Nahuatl-language names for all items, so no one can remember the names).
The dessert was also excellent: burnt-popcorn ice cream!
The two main courses were very disappointing, however. The turkey was too dry. The lobster tail was very overcooked. It was actually hard to cut and very chewy. It was innovative in that it was deep fried, and I'm aware that Latin America typically serves seafood cooked more than in North America/Europe, but the seafood soup had perfectly cooked (rare) seafood in it. So I know they know how to cook seafood.
So, overall, a mixed experience.
Restaurant would not acknowledge our reservation with Open Table, insisted on a dress code and was an awful experience. Food sent back.
Great meal, lovely ambiance and excellent service. Food presentation was amazing. Great send off from a great trip to Mexico.
very good and attentive service, was surprised by the quality of the food, also with a special aperitive and really a nice and warm welcome. well done !!!
Gaviotas at Sheraton Buganvilias is rated 3.3 stars by 9 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.