Gaucho Grill - West Covina

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1. J

   Jumbahjuice

   1 review

   4.0

   1 review

   Dined on January 28, 2023

   overall4food3service4ambience5

   A great place to hangout and have a few drinks and enjoy some good food. Better quality than the usual chain restaurants but not at the same level as a fine dining steak house. Skirt steak won everyone over at the table. The filet that was part of the meat platter was overcooked *I don’t think they ask you how you want it cooked if it’s part of the platter* My friend tried a few empanadas and the short rib one was best. Drinks are nice and strong. I think the foundation of a great restaurant is here, just some attention to small details will elevate this place

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2. BG

   BobbieG

   San Diego

   9 reviews

   5.0

   9 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   It took longer than usual because our server had more than his fair share of tables to deal with. He was great & helpful

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3. t

   tony

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on January 8, 2023

   overall3food3service3ambience4

   Accessibility is very good Food was disappointing, not authentic and bland, side dishes need improvement Busy night, but staff needs more training, server burnt his hand handling our plate, waiter needed to be reminded about extra items, no host/hostess on arrival, Maitre-d' appeared to be overwhelmed with the evenings activities

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4. SA

   SusanA

   1 review

   1.0

   1 review

   Dined on January 8, 2023

   overall1food1service1ambience1

   Service was very poor, bar tenter never looked up to offer us a drink. We had to work hard to get his attention. The first interaction with the server, he asked if we were ready to order without providing us with a menu. The food did not have any flavor. Meal was expensive. They double charged us on our card and we had to get our credit card company involved to have it removed.

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5. TW

   TracetW

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 5, 2023

   overall5food5service5ambience5

   Great food, high quality and nice staff. We love it here!!!

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6. LR

   LuisR

   1 review

   5.0

   1 review

   Dined on January 2, 2023

   overall5food5service5ambience5

   Very nice place & highly recommend the service, food & nice atmosphere.

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7. MJ

   MsJazzyMoi

   Central Coast

   3 reviews

   5.0

   3 reviews

   Dined on January 2, 2023

   overall5food4service5ambience3

   I have to say that I was a little reluctant when I first got there, because it seemed pretty busy and they didn’t have many employees. However, our server was truly amazing. She was very quick. The food always came out really fast and the service was great.

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8. H

   Hctr

   1 review

   5.0

   1 review

   Dined on December 29, 2022

   overall5food5service4ambience5

   Overall all have 5 stars, would suggest to have more people helping to have a wonderful experiences, seems they are short on staff.

   Report
9. LD

   LeticiaD

   1 review

   4.0

   1 review

   Dined on December 26, 2022

   overall4food5service3ambience3

   It started off bad, I had a reservation because it was Christmas Day but once I got there I checked in and they said they would be right with me and then kinda forgot about me. I finally stood by the door and the manager came and sat us down. Manager came back and brought us water and said that our server would be right with us. Unfortunately that wasn't true, our server was so busy and we literally sat there for a long time, more than 20 minutes. Am not blaming her because she did had a larger party but still. Finally came and we placed our drink orders as well as our food, we had already decided what we wanted. I ordered a appetizer which was an empanada and our dinner. They brought bread and 2 different Chimichurri sauce which was excellent, when our empanada arrived I cut it and bit into it and it was ice cold. I let the manager know and he took it and make it right. After that everything else was great. Steak was perfectly cooked, potatoes were excellent and there corn pudding was delicious. Started off kinda bad but ended great. Will be back but hoping for a better start next time.

   Report
10. GL

    GlendaL

    1 review

    1.0

    1 review

    Dined on December 18, 2022

    overall1food3service1ambience5

    We were there to watch the fifa world cup final and the speakers weren't properly installed. They had no coffee available because they didn't have any cups. I had to drive to the Starbucks down the street to get some. Hard to get refills too.

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11. BA

    BrendaA

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on December 18, 2022

    overall3food3service5ambience3

    I asked for a booth ahead of time and then restaurant didn’t want to honor that. I had to argue and ended up with a half booth. The waiter was awesome! The food was not worth the price. Will not go back.

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12. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined on December 16, 2022

    overall2food2service1ambience3

    Restaurant was almost empty but we still waited at front desk for a rep about 10 minutes Then waited at table another 10 to 15 minutes just for menu and drink order Steaks were tough remember it being melt in your mouth before Don’t think we will return for a while and we live about 2 miles from here🙇🏼‍♀️

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13. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 11, 2022

    overall2food1service4ambience5

    I took my partner for our anniversary and this place flew short. The ambiance was great, but the food was not good. I ordered the short ribs with a salad and potatoes. The short ribs were chard and tough. The salad had little to no dressing and the potatoes lacked salt. My partner ordered the lobster and mashed potatoes. The lobster was over cooked and it had a tasteless sauce on it. Her mashed potatoes were bland, they needed a lot more salt. It’s safe to say that spending $200 at this place was not worth it.

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14. A

    Alraje

    Orange County

    2 reviews

    3.0

    2 reviews

    Dined on December 11, 2022

    overall3food2service2ambience3

    Overall good concept. I do like the option of ordering specific types of meats at desired temp. The service was slow to very slow. We eventually were served refills, etc but definitely on the slow side. The food I would call average to slightly below. Steak was definitely not top prime and I have had better from some name.brand restaurants. The sides were not bad. I was ok with them. For the price paid I think I would go to a quality steakhouse instead. Would get better service, better quality steaks and probably the same or lessor cost.

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 27, 2022

    overall5food5service5ambience5

    We celebrated a birthday, and received excellent service and food. Loved the live music and were still able to talk at our table without yelling like at other restaurants.

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16. OT

    OpenTable Diner

    Las Vegas

    1 review

    2.0

    1 review

    Dined on November 27, 2022

    overall2food5service1ambience2

    Food was great, but the service could used some improvement. Expected the service to be better or mimic Morton steak house since we are looking at the same amount. Two other tables of groups of 4 got there food and alcoholic drinks before us and we arrived between 10-15 mins before and submitted our orders in advance compared to them and we where a party of two. Also our food waiter disappeared for quite a while and we where waiting for refills during the whole dining experience. Overall the food was delicious but is not worth it with the experience/ service we received. If I’m paying that amount for food I expect top notch service.

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17. GM

    GriselleM

    Las Vegas

    9 reviews

    5.0

    9 reviews

    Dined on November 24, 2022

    overall5food5service5ambience4

    Planned Thanksgiving lunch here with family. great service and very accommodating for our large party. Food was delicious.

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18. b

    billy

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 20, 2022

    overall3food4service3ambience3

    Some items in the menuwere not available during our visit.

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19. OT

    OpenTable Diner

    Tokyo

    1 review

    3.0

    1 review

    Dined on November 10, 2022

    overall3food3service2ambience2

    Food was not exceptional. Won’t go back there. Service is extremely slow.

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20. DK

    DavidK

    New York Area

    1 review

    5.0

    1 review

    Dined on November 8, 2022

    overall5food4service5ambience4

    We had a new waiter (German) who was awesome!

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21. GM

    GriselleM

    Las Vegas

    10 reviews

    5.0

    10 reviews

    Dined on November 6, 2022

    overall5food5service3ambience4

    Service a slow, but venue was busier than normal. Order took longer than usual to come out and my appetizers like salad and fries came out with my dinner. Food was delicious as always so worth the wait. Server was nice and tried to provide the best service he could. Took about 10 min to get the check and another 10 min for server to collect my payment. I would still keep going due to the food quality and taste, love the live guitar player. Makes atmosphere so much more pleasing.

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22. NJ

    NickJ

    Detroit

    21 reviews

    vip
    3.0

    21 reviews

    Dined on November 4, 2022

    overall3food3service3ambience4

    Steaks ordered by others in my party that were ordered medium ended up as burnt. My salmon was good, but also overcooked. Normally Argentine food is very good, but they missed the mark this time.

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23. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    3.0

    5 reviews

    Dined on October 29, 2022

    overall3food3service2ambience3

    The table still had trash from the previous party when we sat down. We didn't get any plates or utensils until we had to flag somebody down AFTER we got our appetizers. And it was hard to get anybody's attention. When we got our entrees, it was room temperature at best, not even warm or hot, as if they were sitting out for a while.

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24. CR

    ChrisR

    Orange County

    47 reviews

    vip
    5.0

    47 reviews

    Dined on October 29, 2022

    overall5food5service4ambience4

    This was our second time and we were very pleased. We will be back.

    Report
25. CM

    CaliMom

    Los Angeles

    1 review

    5.0

    1 review

    Dined on October 26, 2022

    overall5food5service5ambience5

    Food was delicious, and service was GREAT! Will b back. ; )

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26. D

    Derrick

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    Great find... Will mos def be going back!! DineLA is a magnificent way to find new restaurants.

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27. VV

    VivianneV

    1 review

    4.0

    1 review

    Dined on October 23, 2022

    overall4food5service3ambience4

    Sunday was a bit busy and understaffed. It took a while to get our order & the food & drink itself . The food however was delicious and price is good too. Staff was courteous. If you have lunch on a weekday, food & service are both excellent.

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28. OT

    OpenTable Diner

    Los Angeles

    1 review

    3.0

    1 review

    Dined on October 23, 2022

    overall3food4service3ambience3

    They are short of staffs and we waited 20min with no one checking in for us. Even we had an appointment.

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29. OT

    OpenTable Diner

    Los Angeles

    6 reviews

    2.0

    6 reviews

    Dined on October 23, 2022

    overall2food3service1ambience2

    Food took way too long and drinks as well. First time there and I don’t think I will go back

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30. M

    Michael

    Los Angeles

    12 reviews

    2.0

    12 reviews

    Dined on October 23, 2022

    overall2food2service3ambience3

    Ate for Dine LA. Had the filet mignon and it was cooked dry. The corn was good as usual. They ran out of chocolate mousse. I go to the Downey location regularly and never had a bad meal and been to Buena Park also and was delicious. So disappointed at the West Covina location.

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31. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    2.0

    5 reviews

    Dined on October 22, 2022

    overall2food2service2ambience5

    Upon arrival to restaurant we observed a musician was preparing to perform out in patio. Luckily we had made reservations to be seated out in patio. The guitar singer was awesome! He absolutely made the ambiance so worth being there! Unfortunately, our meals took over 1.5 hour to be served. The lamb chops I ordered were charred. My sister ordered filet minion which was ok- but the wedge potatoes were raw. The seafood appetizer arrived after both entrees were served. The only delicious items included one empanada (short rib) and the welcome bread w the chimi churri sauces. Unbelievable. I suspect we recieved poor service BECAUSE we were there for the Dine LA event. Everyone else who was there ordered off the main menu and were attended to more immediately. Someone should explain to this business the actual reason for the Dine LA- is to expose their delicious meals so customers return. Not to punish those participating in DINE LA.

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32. CM

    CaliMom

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5

    Food was delicious, and service was great. Convenient location, and we'll be back. 😋

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33. A

    Anna

    Central Coast

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 20, 2022

    overall5food5service5ambience5

    What a great dinner experience! We ordered the Parillada for two and was enough for three people. German was our server

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34. AM

    AnnaMarie3D

    Atlanta

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 17, 2022

    overall5food5service5ambience5

    I cannot recommend this restaurant enough. The food is fantastic. Literally everything I’ve tried is great. Have had the empanadas multiple times, the fillet multiple times and it is always fantastic… you must to get the corn pudding as a side!! I’ve also had their salad and pastas that are delicious. They have their own beer and great cocktails. Always make a reservation though 😉

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35. KL

    KimberlyL

    1 review

    3.0

    1 review

    Dined on October 16, 2022

    overall3food5service1ambience3

    I was excited to come here , we were sitted and forgotten, was bummed about that. Food was good had the tomahawk. Spent a lot of money to be forgotten about. But I would definitely try again. We all have off days

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36. BL

    BikerinLA

    Los Angeles

    1 review

    4.0

    1 review

    Dined on October 15, 2022

    overall4food3service3ambience3

    Steak chewy and service slow...the medium skirt steak was too chewy for our liking while the appetizers were good (prawns and palm, chorizo tasting). It took two waiters to get us salt and pepper and checking out took 7 minutes from the credit card was taken to return.

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37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience5

    Staff was wonderful and food was delicious

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38. LE

    Luv2Eat

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on September 27, 2022

    overall5food5service5ambience5

    Excellent service from Rowland, food was delicious and good value … will be back!

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39. EH

    EverardoHSagarnaga

    1 review

    5.0

    1 review

    Dined on September 21, 2022

    overall5food5service5ambience5

    Very good steaks, muy buenos cortes. Also the empanadas are great. También, las empanadas son deliciosas. It is excellent that they offer draft beer Estrella Damm Barcelona. Excelente que tienen cerveza de barril Estrella Damm Barcelona.

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40. GW

    GWBMW

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5

    I had a team event at Gaucho Grill and we were totally impressed with the overall food and service with the restaurant. We ordered empanadas and the lunch new york steak. Overall excellent experience.

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