Gatsby by Windsor Arms
Interior designer Jacques Dinel of Dinel Designs brought British influence to the restaurant, setting the atmosphere of luxurious comfort. The Living Room is decorated with original print art from the UK and a formal dining area with original Charles Pachter paintings. Furnished with oversized Chesterfields and comfortable leather seating, The Living Room is perfect for conducting your meetings, get-togethers or hosting formal dining events.
We had a reservation for 10:30 am. When we arrived, there were no staff at the restaurant. We were seated in the breakfast area for 45 minutes and still no waiter had arrived at the restaurant. We left without eating. No one at the hotel seemed to know what was going on.
The waiter didn't know what was on the menu. He was not sure if Beef Short Rib was available. There were 6 items on the main menu and after taking our order he came back and said that the restaurant did not have Halibut but Beef Short Rib available. I was also surprised that they didn't have beef tenderloin.
The worst experience I've ever had. I was there on assignment from work researching restaurants for client meetings. I still get shivers remembering my lunch, from the slow, rude and overall terrible service to equally terrible food. The dishes I've ordered were nothing like what the menu described them and when I brought this up to the server, he got visibly angry and stormed out with my plate forgetting to come back for the next half an hour. I was left hungry and had to pay for the food i didn't eat.
I will not be back.
ABSOLUTELY AMAZING EVERYTHING. I loved just being in the space itself, but the food and the cocktails were incredible, the staff friendly and laid back and they instantly made me feel as though we'd been friends forever. I have already recommended this spot to others, and I'm excited to go back.
As it was a very quiet restaurant, some thematic background music would have been nice to be able to hear.
Great aesthetic, nice people live music was on point.
The service was friendly but the timing of the dishes was less than satisfactory. It took half and hour to get appetizers and then an hour for the main meal. We had to request the dessert at basically the same time so we could get back to our day.
Very good. Ambiance of another time. I could picture Liz Taylor and Richard Burton eating there
The reservation was not honoured.
Showed up at the scheduled time to learn that they do not take reservations and it is first come first serve. Had trouble finding the table.
Even though it wasn’t busy it took almost an hour for our order to be taken. We ordered the pheasant with kale and received a dry salty meal with spinach
Portions were small, given the price. Service was unacceptable since there was only 1 other table occupied in the restaurant.
Lovely quiet luncheon at The Gatsby. No blaring music or wall of TV screens. Not enough classic places like this around.
Very weird experience. I actually love the old school decor of the room - opulent and eclectic. We made the reservation after hearing the pianist at brunch in the courtyard. His music makes for a lovely background ambiance. And the service was great. Amin is perfection. Did not love the menu choices. But the weirdest thing Is that there was literally NO ONE there when we arrived at 7 pm. We didn’t leave until after 10 and only four other people showed up. The pianist was playing solely for us for the first hour. They must be losing a fortune. They really should rebrand the restaurant. I live in the neighborhood and haven’t been there in 10 years. It is unlikely I will go back.
The menu didn't have many options and the food was just okay. It was a bit expensive. it is a beautiful landmark, I was expecting more.
They do not answer their telephone. I called them 6 times to ask a question and no answer. They do not keep their website updated and they do not keep your information you have on them updated. They do not open their main dining room for dinners and they do not tell you that. They push you into an off side small dingy room for dinner. Their menu is not updated - even though it was the 16th of Feb they were still using ONLY the Valentine's Feb 14 fixed menu. Very limited choices of food. What turned out to be surprisingly good was the food and the presentation of the food - excellent - 10+ rating. New and great chef.
The owner very dominant and controlling. Get rid of him - but can't cause he owns the place. He was nasty to his staff. Every time we asked for some flexibility (one of the guests had an allergy) they had to ask him and then he always said no.
So, a very mixed bag.
Very expensive. $120 per person. Wine was extra.
We went for Winterlicious and had the best time! The best service we could have asked for! Highly reccomend!
We will not be returning to this restaurant.
The food was unexceptional at best.
The decor was pretty mixed up and and a new and totally comprehensive makeover is required.
I found it delightful and I would attend again. The food was awesome just wish it was a little hotter
The decor at Gatsby at Windsor Arms is lovely, but the ambiance was marred by the loud music playing over the speakers. I had to ask the bartender to turn it down because I was almost shouting to talk to my lunch companion. Then the food arrived. I ordered fish and chips. There was too much batter on the fish and too much salt on the fries. My lunch companion ordered the lamb burger that didn't appear as described. There was no sign of any chutney on the burger and the menu said that there would be. It's like the chef got mixed up between the lamb and bison burgers. This restaurant is close to where I work so I may be back for lunch to see if it was just a bad day when we went for the first time or I may try the afternoon tea next time.
With great expectations for a fabulous evening, we were very disappointed with such a high-level establishment that the Windsor Arms is.
We were greeted by the bartender and not by s host/hostess. We were escorted to the back dining room that was totally unoccupied. Nobody offered to take our winter coats so we simply put them on the chairs. Not a very elegant setting for a fine dining room.
The service was simple, at best, but no real effort to make our stay anything other than ordinary.
The food that followed was not worthy of the price point. The calamari and scallops were bland, not memorable. My wife’s peasant was dry and not very eatable. She left half to take home to try snd salvage it for a later lunch. No effort was made to get her opinion. My pasta special of the day was the best dish of the four we had.
We decided to come in order to evaluate the restaurant for future dinners with our top clients.
We will not return and we certainly will not recommend this restaurant to anybody else.
Thank you for such a wonderful kosher dinner! We all enjoyed it.
Enjoyable and cozy atmosphere for a quiet get together.
The server was friendly, polite, professional and provided excellent service.
The chef made a very nice VEGAN GLUTEN FREE dish! I would recommend it as an option for vegetarians
My daughters birthday
Gorgeous and upscale
Great service from Jordan
Very personable and a pleasure to converse with
Went for Summerlicious. Very good choices on the menu. The food and presentation were superb. Draught beer was a little expensive at $11 a glass
Whenever I invite a friend/s to dinner @ the living room it's always been a wonderful experience. The service by the wait staff is amazing. The food is never disappointing. Not too much, not to little just the right amount. Love the Living Room.
The Living Room's decor is totally opulent, with leather chairs with brass tacks and oversized gold fixture. Impressive and cozy. The server was attentive and friendly. The bread was a bit dried out. The gnocchi was very heavy and oily - old style food rather than the more modern, fresh style of food. I guess it matched the room and hits the spot for their target market. The lemon dessert was unusual and delicious. I think I would not return for the living room lunch or dinner, but the afternoon tea in another more light and airy room looked like a good place to meet friends.
We had a reservation for the Sunday brunch and were kept waiting 15-20 minutes for our table despite the fact that we could see many open tables that seemed to take an eternity to get set up. The room was nice and the mimosas were kept reasonably well topped up throughout our meal. The rest of the service was quite spotty and plates seemed to pile up on several tables. The variety of dishes was quite good and there were generous amounts of oysters, shrimp, and crab legs, but the rest of the dishes were inconsistent at best. Thankfully we had a Groupon, but I would not recommend this at the regular prices charged.
The food was very good for the men (shrimp, scallops). The haddock was a little bit dry for the ladies.
Excellent brunch. Enjoyed all the food and desserts. Delicious mimosas
We were going to the spa & decided to stop in for lunch. We had a wonderful time , food was great-fantastic ambience like going back in time to proper dining & surroundings. Our waiter was attentive but allowed us time to chat. Great experience
So terrible, I don't know where to begin! We were 3 friends out for Saturday brunch. Room was almost empty, outdated furnishings and clearly long past its prime. Then it took quite a few minutes for anyone to come over to serve us. We asked for coffee -took about 10 minutes and it was cold. We sent it back. I suggested then that we leave but my friends are very nice and didn't want to make a scene. Next round of coffee was better, hot and decent flavour so we decided to give the place a chance. In the meantime another group of 3 arrived and they must have been known to the servers as they got a lot of attention. Finally server came over and took our food order. It took at least 30 minutes for the food to finally come and the table that arrived after us was served many minutes prior to us. Scrambled eggs were cold and so yellow they must have been powdered, toast was cold, no bacon as ordered, no breakfast potatoes as promised on the menu. That was finally enough for my friends to agree we would leave. The waiter was on his way to our table with a bowl of french fries (this is what they meant by breakfast potatoes I guess) and a plate of cold dry looking bacon and seemed surprised we were leaving. We listed all the problems we had encountered from the moment we arrived; he seemed genuinely surprised. I told the hostess at the door why we were leaving; she offered to get the Manager and I told her not to bother; we had already wasted 90 minutes of our time that we would never get back, and we were still hungry! All I can say is the Windsor Arms has clearly gone downhill. And it is sad, because the Courtyard Cafe used to be a fabulous place to eat. Don't go!
Best grilled calamari that I've ever had.
The table service was exceptional.
Winterlicious was a good introduction to your venue.
A really cool spot that we didn't know existed until recently. A beautiful boutique experience, great rooms and seating, very good service.
The evening at the living room was amazing the atmosphere to the food and the wine.
It was a great night
Not to happy with the service we waited for your main dish for about an hour.
Every year I go for winterlicious to Living room . This year it wasn't like before. Food was just OK, not bad. Dining room was changed , looks like a bar now with a very limited dining section. Room was freezing cold. It might be because of winterlicious lunch. It is sad to see my favorite place like that.