Garrison Oak Steakhouse

Garrison Oak Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Ronald VIP

   Chicago5 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food took more than 1 hours and 30 mins to show up. Then it was incorrectly done and just a missed opportunity to fix it properly.
   

   Garrison Oak SteakhouseResponded 2 days ago

   Hi Ronald, Thank you for taking the time to share your review. We truly appreciate your feedback, as we always strive to deliver the highest quality experience to our guests. We’re sorry to hear that we fell short during your recent visit, despite the efforts made by our manager and chef to address the concerns at your table. Your experience matters to us, and we take your comments seriously as we continue to improve. We hope to have the opportunity to welcome you back and provide the exceptional service and quality you expect from us.
   

   Is this helpful?

2. R

   Ronald

   Western KY1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mr Carlos has always been a friend of my family's for years, Carlos is the ultimate professional and it's always best in class with this customer service.. the young African-American male I think his name was Mario... Extremely friendly... My wife and I really appreciate the atmosphere and the service... May the 7th was my birthday and they presented me with a lovely dessert... The Garrison's Oak steakhouse is one of the best in the city.. I will always be returning thanks Ronald r Brown
   

   Garrison Oak SteakhouseResponded 2 days ago

   Thanks for the feedback, Ronald! We're thrilled to hear that you and your family have enjoyed our service and atmosphere at Garrison Oak Steakhouse. It's wonderful to know that our team has always provided the best in class for you and your family. We're glad you enjoyed the birthday dessert and we hope to celebrate your many returns with us. Cheers, The Management Team.
   

   Is this helpful?

3. D

   David

   Western KY4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service as usual , always enjoy seeing Carlos, he is very professional and a great asset for the casino! Our waitress was wonderful! Hope to come back soon ! David & Becky
   

   Is this helpful?

4. C

   Chasity

   Western KY4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our wedding anniversary. The staff was as amazing as the food. We’ll be back.
   

   Is this helpful?

5. E

   Eileen

   New York City3 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We always enjoy the experience at this restaurant. They changed the recipe for the shrimp and grits. I was not as satisfied with this dish. My husband had said his steak was delicious perfectly cooked. We also wished they let us finish our salads before they delivered the main course. All that said I still think this restaurant is very good. The service at this restaurant is top. I will definitely be back to try something different.
   

   Garrison Oak SteakhouseResponded on April 30, 2025

   Hello Eileen, Thank you for your kind words and for always enjoying your visits to Garrison Oak Steakhouse. We're thrilled to hear that you and your husband enjoyed our shrimp and grits and that you found our service to be top-notch. We're sorry to hear that our shrimp and grits didn't quite meet your expectations this time. Your feedback is valuable to us as we constantly strive to improve our dishes and service. We're glad to know that you still plan to return and we look forward to serving you a delicious meal that you'll love. Best Regards, The Management Team
   

   Is this helpful?

6. D

   Dr. Millicent

   Nashville1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dining experience was superb. The food and service were excellent. Special kudos to Carlos who always makes our dining at this establishment so enjoyable. Drs. Arthur and Millicent Jackson
   

   Garrison Oak SteakhouseResponded on April 30, 2025

   Thanks for visiting us, Dr. Millicent! We're overjoyed to hear that you had a fantastic dining experience at Garrison Oak Steakhouse. It's wonderful to know that you found our food and service to be excellent. We always strive to make our guests' experiences enjoyable, and your kind words are truly appreciated. We're grateful for your feedback and look forward to welcoming you back soon!
   

   Is this helpful?

7. C

   Chelsea VIP

   Nashville3 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We went on a Friday night around 8pm. It was not busy at all. As we were walked to our table we were presented with the win selection and the desserts they offer. I thought the “fake” dessert visuals were a nice touch. We ordered 2 cocktails each, 2 appetizers, 2 meals, 2 sides, and 2 desserts. Everything was really good and at a great price. Our bill was just under $200. The service was good as well. I’d say my favorite thing we ordered was the creme brulee corn (which I did not expect, but was absolutely fantastic). My least favorite was the Mac and cheese. It tasted very bland. But everything else beat our expectations. We will definitely be going back!
   

   • 
   • 

   Garrison Oak SteakhouseResponded on April 30, 2025

   Hi Chelsea, Thank you for taking the time to review Garrison Oak Steakhouse! We're thrilled to hear you enjoyed our wine selection, desserts, cocktails, and overall dining experience. It's great to know that you found our pricing and service to be satisfactory. We're glad that you appreciated our dessert visuals and creme brulee corn. We're sorry to hear that our Mac and Cheese didn't meet your expectations. We always aim to deliver the best food and your feedback will help us improve. We look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

8. D

   Dorothy

   Naples5 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carlos is a fabulous Manager and made us feel welcomed beyond belief. Checked in on our party of 6 numerous times. Our server was amazing! The food was perfect and delicious. Will definitely return soon!
   

   Garrison Oak SteakhouseResponded on April 30, 2025

   Thanks for the review, Dorothy! We're thrilled to hear that you had a fantastic experience at Garrison Oak Steakhouse. It's great to know that our team and our Host Carlos made you feel welcomed and taken care of from the moment you walked in. We're also glad to hear that you enjoyed our food and found it to be delicious. Your kind words truly mean a lot to us. We can't wait to welcome you back for another great dining experience. Cheers!
   

   Is this helpful?

9. L

   Lana

   Nashville3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The brunch was pricey, and they did not offer a different charge for children, which was disappointing. Food was very good with lots of choices.
   

   Garrison Oak SteakhouseResponded on April 30, 2025

   Hey Lana, We're glad to hear you enjoyed our food and found our options plentiful at Garrison Oak Steakhouse. We understand that brunch can be a bit of a splurge, but we're glad you felt it was worth it! We also appreciate your feedback about the children's menu. We always aim to offer a variety of choices that cater to all our guests' needs. Thank you for your kind words and we look forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

10. b

    bob VIP

    Chicago45 reviews

    4.0

    Dined on April 20, 2025

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5

    sadly a wonderful brunch can be ruined by disinterest from our waitress. Had a hard time just getting our drinks..
    

    Garrison Oak SteakhouseResponded on April 23, 2025

    Thanks for the feedback, bob. We're glad to hear that you enjoyed the food and found value at Garrison Oak Steakhouse. However, we're truly sorry to hear about the service you received. We strive to provide attentive, friendly service to all our guests and it seems we fell short during your visit. We appreciate your patience and hope that we can avoid such instances in the future. We hope to serve you again and provide a better experience. Best Regards, The Management Team
    

    Is this helpful?