The Garden Court - Luxury Collection

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1. BN

   BruceN

   Calgary

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   overall4food4service4ambience5

   Ambience is very special, awesome and beautiful room. Service was very good and food was about one would expect. Thanks for the lovely breakfast.

   Report
2. N

   Nila

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food2service1ambience4

   Not a friendly staff at all. The girl who checked us in did not even acknowledge the notes I had in the booking. That was our first stop for my husband's Birthday. Nobody wished him Happy Birthday even though I asked for it in the notes and called also. Then I had to call our hostess towards the end of our lunch and was talking to her quietly that its his birthday if you guys do anything special while my husband was on call. I wanted it to be a surprise but she said it so loud and infront of him that "oh we don't do anything special, we just bring out dessert, would you like that?" That was so awkward and not ok. My husband felt embarrassed and was telling me to not make them do anything special. It just felt like we were asking too much for it. Again I don't understand why they did not pay attention to the notes and requests. The hostess walked from our table to another waitress talking and laughing about us because they kept looking at our table since I asked for the special request. It felt so weird to be there. I really did not want to leave a tip but I still did because I did not want them to talk more about us. The only thing that kept out mood a bit good was the beautiful place and the sitting experience there. Also when I booked the pre-fix and called they told me we only go by bookings. When we got there, the front check in girl who did not once had smile on her face, told us oh table for two? I told her no we have booking they hold my card for it too can you read the notes please. She looked at me and was like oh ok its same thing. I was so confused if they taking walk-ins then why on the phone they mentioned its only by booking a table online. I wish I had a better experience as I loved the interior and inside of the building.

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3. CC

   nnnnnnnnnnnnnnnnnnCC

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on June 26, 2022

   overall5food3service4ambience5

   Everything so cool , we were early but they accommodated us right away :) I hope they will adding more selection for breakfast buffet :) Will come back soon :)

   Report
4. AJ

   AJay

   Chicago

   1 review

   5.0

   1 review

   Dined on June 25, 2022

   overall5food5service4ambience5

   Beautiful setting and delicious brunch -- just a bit pricey

   Report
5. MB

   ManuelB

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience5

   We had a wonderful time. We enjoyed ourselves very much. Thank you for the memories.

   Report
6. SC

   StanleyC

   1 review

   4.0

   1 review

   Dined on June 18, 2022

   overall4food2service5ambience5

   The ambiance is fantastic, the food is just ok. Still a great value in SF high-end hotel breakfast buffet.

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7. RJ

   RobJ

   Sacramento

   7 reviews

   3.0

   7 reviews

   Dined on June 12, 2022

   overall3food4service1ambience5

   We ate here twice (signature tea for lunch and breakfast the next day) and had the same inattentive and forgetful waiter both times. Service is hit or miss (we witnessed others getting good service); food is just OK. Would not recommend unless you are staying overnight and want an easy breakfast.

   Report
8. DH

   DoyleH

   Central Coast

   4 reviews

   5.0

   4 reviews

   Dined on June 11, 2022

   overall5food5service5ambience5

   The Tea was everything we expected and more. Service staff was very warm and friendly. The beautiful Garden Court gave it a special setting.

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9. PL

   PeterL

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on June 10, 2022

   overall4food4service5ambience5

   Excellent ambiance in a historic setting. Food was fair, limited menu and somewhat expensive, but the unique setting made up for it. Quiet space despite the time on a weekday. Enjoyed it, family friendly too.

   Report
10. GP

    GopherPress

    Minneapolis

    6 reviews

    5.0

    6 reviews

    Dined on June 6, 2022

    overall5food4service5ambience5

    Simple breakfast and beautiful location. Really enjoyed the natural light and ability to communicate with business guests was nice. Servers were helpful, and in the background.

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11. OT

    OpenTable Diner

    New England

    5 reviews

    3.0

    5 reviews

    Dined on June 3, 2022

    overall3food3service3ambience5

    It was fine… but with a $100 bill for buffet breakfast for 2, the pastries were lacking and the options were slim. I would have liked to see something more than a fancy continental breakfast

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12. OT

    OpenTable Diner

    Los Angeles

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 30, 2022

    overall3food2service5ambience5

    French toast lacked flavor, the batter needs some sugar, spice, vanilla etc. it was just bread with fruit on top to try and mask the unflavored French toast. Potatoes for the Benedict too dry, Hollandaise said is amazing

    Report
13. JM

    JeffM

    San Francisco

    28 reviews

    vip
    3.0

    28 reviews

    Dined on May 29, 2022

    overall3food3service2ambience4

    It was clearly a busy Sunday, but the service was generally uneven and disappointing. One server was exceptionally friendly; however, she wasn’t responsible for our table. The food was adequate for a Sunday brunch although there were no standout dishes. This was a special occasion and the restaurant provided a beautiful birthday dessert with a lit candle as a complimentary treat. I honestly wish the overall experience was better because the setting is magnificent and it feels like there is so much potential. I hope we just were there on an off day.

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14. FM

    FromMililani12

    Hawaii

    94 reviews

    vip
    5.0

    94 reviews

    Dined on May 28, 2022

    overall5food5service3ambience5

    The Garden Court in The Palace San Francisco is beautiful and very well known. We enjoyed being there for afternoon tea. Our friends who live near the City were invited to join us. It was their first time having tea in The Garden Court and they loved everything The Garden Court offered. When we return to The Palace San Francisco, we will enjoy tea and a meal at The Garden Court.

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15. AF

    AmyF

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    A great afternoon tea experience. The room where it is held is beautiful and the food is filling.

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16. LH

    LorettaH

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    I was a guest at the Palace Hotel for five days. I am glad that I made the reservation beforehand because when we arrived Friday morning the restaurant was full and there were a number of people waiting to get in. We were taken immediately to our table.

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17. K

    Kristie

    San Francisco

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 26, 2022

    overall2food1service4ambience5

    2 course Fixed price only menu for lunch. Rather than soup/salad + main, they offer a main and dessert which seems strange for lunch. I asked about the salad, which the server could not describe. Instead went with Petrale sole that was bland. Chocolate cake for dessert was also flavorless. I have had business breakfasts and lunches at the Garden court for over 15 years and this is the first time I was disappointed.

    Report
18. JW

    JacquelineW

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience5

    My friend and I went to visit this place to celebrate birthday. It was amazing place. We took a lot of pictures. The food is great! Our server is so friendly. I recommend this place…

    Report
19. DS

    DanaS

    San Francisco

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 23, 2022

    overall5food5service5ambience5

    We celebrated our daughter's law school graduation. The Garden Court is a magical place.

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20. OT

    OpenTable Diner

    San Diego

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 20, 2022

    overall5food5service5ambience5

    Just a quick breakfast before checking out. It was lovely.

    Report
21. OT

    OpenTable Diner

    Orange County

    4 reviews

    4.0

    4 reviews

    Dined on May 15, 2022

    overall4food3service5ambience5

    Very limited food, so disappointing. Especially for the amount $$ for breakfast. Ambience can’t be beat and servers were super helpful and professional

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Excelente comida y servicio. Muy bueno todo

    Report
23. LL

    LavenderLonO

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food1service3ambience5

    Not the Palace Mother’s Day Brunch Buffet as it used to be. Very disappointing

    Report
24. EC

    EdClarkin

    New York Area

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Wonderful in every way.

    Report
25. M

    Marengwara

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on May 6, 2022

    overall4food3service4ambience5

    This was the first week that lunch was open so selection was limited although the prix fixed price of an entree and dessert is a good value. The hotel staff was very helpful and welcoming. Our server and waiter were attentive. We want to give a shout out to Huber. In both days that we are at the Garden Court, he worked hard the entire time, not just at our table but all the other tables in the restaurant. I’m sure he doesn’t get thanked very much for his hard work since he’s not the main server but we want everyone to know that Huber helped make our stay very pleasant. Overall, thank you for all the staff for helping make our experience wonderful.

    Report
26. CM

    CynthiaM

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    Had always wanting to dine at the Palace Hotel. It did nit disappoint!

    Report
27. LL

    LafayetteLady

    San Francisco

    24 reviews

    5.0

    24 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    The setting is fantastic, the service outstanding. We had the brunch buffet, which was a good value for the money, and everything was delicious. Fruit and berries were the best quality, home style potatoes were light, crispy and not one bit greasy. Would highly recommend!

    Report
28. SP

    StephanieP

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Perfect afternoon tea with girlfriends. Great service and a fun excuse to dress up.

    Report
29. VE

    VictorE

    1 review

    5.0

    1 review

    Dined on April 26, 2022

    overall5food5service5ambience5

    Excellent service y good food; ambiance es very good

    Report
30. B

    Brunch

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on April 23, 2022

    overall4food4service5ambience5

    Lovely experience, great food. I just wish I knew that high tea starts at 2 pm. We ended up ordering from the brunch menu instead.

    Report
31. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on April 20, 2022

    overall4food5service5ambience5

    good food. good customer service

    Report
32. OT

    OpenTable Diner

    New York Area

    11 reviews

    4.0

    11 reviews

    Dined on April 17, 2022

    overall4food4service4ambience4

    We came for Sunday breakfast as it was a recommendation from friends who come to San Francisco a lot. The food was what you would expect from a hotel buffet. The ambiance and atmosphere were very nice. It is definitely worth taking a ride down and experiencing it for yourself.

    Report
33. LM

    LuizM

    Salt Lake City

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 16, 2022

    overall1food1service4ambience5

    The most expensive food I’ve ever paid for — $300 for 3 people to drink teas from a packet and a few finger sandwiches and pastries. Not worth it.

    Report
34. PS

    PaulineS

    New York Area

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5

    We ate here for breakfast on April 14, 2022. The menu offered plated meals, as well as a buffet open. Two in our party chose plated meals, while the other two chose buffet. As a family with two kids under 12, we thought this was a fun experience. The staff welcoming to the kids and us. It is a beautiful room with attentive service, and excellent food. While it is a little expensive, it was a great way to start off the beginning of our vacation. I would highly recommend this restaurant.

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35. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 8, 2022

    overall3food2service4ambience4

    The place is gorgeous but the food is just so so.

    Report
36. P

    Petch

    Richmond

    18 reviews

    5.0

    18 reviews

    Dined on April 8, 2022

    overall5food5service5ambience5

    Fantastic as always!

    Report
37. AM

    AnaM

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Beautiful place for a special occasion. I love going there for brunch!

    Report
38. JB

    JennyBenny

    Los Angeles

    4 reviews

    2.0

    4 reviews

    Dined on April 3, 2022

    overall2food3service1ambience4

    Very disappointed. Came for breakfast. I have to say the environment is really quiet, relaxing and nice. Made me and my party feel like we weren’t in SF which is a nice getaway from the loud and busy streets. However, we did not like the vibe from our waiter. He was unfriendly and unprofessional, made it seem like he wanted us to leave as soon as possible. No, there was no line and tables were available for other parties.

    Report
39. JV

    JustV

    San Francisco

    1 review

    4.0

    1 review

    Dined on April 2, 2022

    overall4food3service4ambience5

    Plusses: Top notch ambience. Cannot beat the Garden Court's opulent setting. Service was warm, inviting, personable. Staff surprised the guest of honor with a delicious chocolate mousse bday cake that was better than any of the high tea sweets. Overall, a wonderful experience if you want to make someone feel uber special. Minuses: The food. Sadly, the Signature Tea was just 'meh'. But I'm generally not a huge fan of tea sandwiches nor lots of sweets, so it's not a big deal for me. High teas are more about the whole experience of which the food is but one aspect. The parking. At $60 for 4 hours, even with the 50% off after validating, it's a steep price for parking... but that's the City for you. Construction in the middle of the street also made it an obstacle course getting to the parking garage for us gals in heels 👠. I'm sure it'll much more pleasant once construction 🚧 is complete.

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40. EL

    EpifaniaL

    Tahoe

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Excellent! Elegant! Beautiful! Breathtaking

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