The Garden Court - Luxury Collection
This was a beautifully elegant destination. I brought my family for brunch at was amazed at the beauty and service. I don't think people understand what real service is like anymore. Everywhere you look or go it's becoming self serve or just people working jobs they really don't want to be there. Nobody is teaching employees about customer service or how to have patience with customers who are purchasing goods and services. The Garden Court is the epidemy of amazing customer service. I can't wait to go back.
My gf was in town from LA and we stayed at the hotel. Booed for brunch. The side order didn’t come out at the same time with our brunch. We had to remind our server. At the end, he apologized for the delay on the side order and said the item is on the house. That’s nice but guess what?! He didn’t take it off from our bill, lol. We didn’t even bring it up. Paid for it and left. Otherwise, nice ambience and enjoyed meal.
Drinks were offered as if it’s complimentary,
Was there any information in the menu that there’s a charge?
We go to the Palace for brunch when we’re in San Francisco- it’s one of our favorite treats. We get Sea for two and a bottle of champagne- it’s a fantastic treat!
The Garden Court is a spectacular place. This was a "retro" birthday celebration. Of course it isn't as it was in the 60's, but worth seeing the ceiling. One enter's through the usual laptop/ cell phone crowd-- I get it, that's not going to change, but I did miss seeing folks dressed up and talking to each other before getting to our table. The service was decent but rushed and as soon as one had finished they began clearing the plates. The tea sandwiches were dry and felt like they had been sitting out before we got them. That said the sweet pastries were grand. We were a table of 7 and the bill was over $600, so...I'm glad we did it, but I wouldn't do it again.
Food was delicious
Love this restaurant for
A quiet lunch
Crab salad soo---oo good
Stayed at The Palace Hotel and enjoyed Sunday brunch at The Garden Court. Beautiful architecture and brunch was delicious. Love the variety and incorporation of the flavors of SF.
Disappointed to pay $35 for eggs Benedict that were not correctly cooked. I expected more.
Food was decent, but nothing amazing. Service was definitely below mediorce. Wouldn’t come back.
Beautiful room to enjoy, they really need to go back to tableclothes! The tables are worn and not inviting. Food was surprisingly very good! Service was also good. Not necessarily an intimate place but Architecture is beautiful!
IT IS A BEAUTIFUL SETTING AND THE SERVICE IS OUTSTANDING. THE FOOD IS ALWAYS SATISFYING, I HAD THE PANCAKES TODAY AND THEY WERE JUST RIGHT! I WILL LOOK FORWARD TO GOING BACK WHEN I AM IN THE CITY.
Even if the food weren’t so good, the atmosphere would make this a wonderful place to meet with people you find important.
If you are looking for the charm of the old times and want to impress someone, this is the place to go. Unfortunately the brunch is A La Carte, no more buffet. Buffet is only for breakfast that ends at 10.
In any event, the place is very nice, beautiful room, very attentive service and the food is very nice.
The Garden Court is a vivid reminder of San Francisco's elegance.
The food is excellent; the service is excellent; and the environment is exquisite.
Hadn’t been to Garden Court in 15 years - what a sorry excuse for a restaurant! My salad was old lettuce, soggy, and just plain awful. Waiter was totally inept. A couple was seated right next to our table when less than 20% of tables were occupied. The place was empty! This couple spoke in crude language using expletives throughout their “happy birthday “ lunch conversation. Way overpriced for the lousy food and service. Never ever will go back again.
It would be a qualified yes. The food is quite simply over priced. And while the ambiance is very nice it does not make the cost any less excessive.
We had a lovely time. The service was excellent. My only criticisms were that when I made the reservation online it asked if it was a special occasion. I indicated it was my friend's 70th birthday. I don't know why they asked, there was no mention made when we had lunch. They could use some sandwiches on the lunch menu. Other than that, it was very nice, the room itself is beautiful.
Way overpriced. What you are really paying for is the room.
The setting is beautiful and the food is quite good, but we preferred the old Sunday brunch buffet
A few years ago, I attended and had high tea in the Garden Court. When our women's group asked me to coordinate a high tea event, I immediately thought of The Garden Court. It surpassed my expectations again! The service, food, choice of teas, architecture, ambiance, etc., made it a marvelous experience. Added to that was the harpist. What an experience! Not only will I return and refer The Garden Court to all of my friends and colleagues, my women's group who attended felt the same way!
Thank you for making our annual women's group high tea and gift giving such a fabulous experience and setting!
Food is ok. The dining room ceiling and the ambiance of the room is worth it. Otherwise, the tables are buckling, the chairs look a la 1950. There is a wierd wooden screen, and the place could use a facelift to its former glory. It looks kind of shabby. This is the finest dining room on the west coast and should reflect the heritage of the Palace Hotel.
Such an elegant atmosphere. You feel special dining there.
The ambiance and pricing is a luxury one. But the food (steak was fatty and seemed of same quality as a diner steak) and service needs to be elevated
Menu mostly Asian inspired for a brunch. Not much traditional brunch food, really. Food just ok but expensive for what it was. Waitress was indifferent, made us wait to ask a question. Gone downhill in recent years, not the same place.
ver kind staff, nice food :)
Disappointed that you don’t have your Sunday, buffet, brunch.
Great room, service and food.
Reserved to go to Tea - was only informed once we'd arrived that they only serve tea on Saturdays. Super disappointed that this wasn't specified anywhere.
I have had several wonderful dining experiences at this fabulous location but New Year’s Day is not the day to go. I brought my sister-in-law, niece, and daughter here for a special lunch prior to attending a show in the city.
Perhaps they were understaffed following New Year’s Eve. The table we sat at had not been wiped clean, there were no linens just nylon placemats.
I had not been advised when I made the reservation that the day offered only a pre-– fixed menu at $80 a pop for a two course meal regardless of what you chose. So soup and a dessert as the two items still cost $80.
The salads were just OK. Dessert was good. The service was just OK. No wiping away of crumbs. No attentiveness. No interest. Nothing special and certainly not worth $400 for four people by any means. The lovely setting failed to make up for the price and low quality food and service.
Extremely tasty food for Sunday brunch celebration amid a spectacular setting - "old timey" and opulent at same time. Service and Ambiance were great. The crab toast was delicious as were the waffles and egg dishes ordered by the group. From bellinis to hot cocoa everyone's tastes were successfully met.
Service was very good. Food was good, but disappointed that there weren’t more to choose from. Nothing like the all you can eat lunches where there were so many items to choose. Some of the items on the menu seemed overpriced. Beautiful place & loved the bass/piano chamber music during brunch.
The food was delicious! The room is historically beautiful. I wish all the food for our table arrived together. It was quite a wait between coffee refills, a basic expectation at Sunday brunch.
The breakfast buffet was very copious. The room was attractive
Incredibly beautiful setting! Had buffet breakfast and very nice.
We were very disappointed with the service and the food. We have dined here many times and previously enjoyed wonderful food and service. On this day, the service was horrible. We waited for several minutes before anyone acknowledged us and another many minutes before taking our drink orders. We then had to get up from the table and find someone to take our food order. Three of us wanted the crab salad and asked for an egg and Louie dressing (very typical ingredients in a crab salad) and were told that the egg would be an extra $4.00 and that Louie dressing was not standard - Green Goddess was standard. Very disappointing. When we made the reservations, we were not informed that the lunch was prix fixe and were surprised by the price of a salad and a bowl of soup. Beautiful restaurant that needs to step up on service and food choices. May try it again sometime, but won't be back soon....
Well, I was disappointed because the restaurant didn’t
Food is overpriced but the ambiance was fabulous. I had the holiday luncheon prix fix with wine pairings. Cost $100. Presentations were very good. Had their signature crab salad with green goddess dressing and carrot bisque soup.
Current management seems to be destroying the superb ambience of the great
Garden Court room. Now half-lounge, half restaurant. Tables have been crowded together.
"Period" tables and chairs have been modernized blandly. The person greeting diners and assigning tables
is not user-friendly. Waiter was excellent. Menu was VERY limited for
lunch. No Ala Carte menu to relieve the limitations of the "set" meals. Mediocre desserts.
("So, management, why are you running this place down?")