Gallery Restaurant

Le recensioni di Gallery Restaurant delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. Y

   Yvonne

   Charlotte2 recensioni

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The hostess honored our request for a booth. Gina was great! Food was awesome! Everyone was awesome!
   

   Gallery RestaurantHa risposto 2 giorni fa

   Dear Yvonne, Thanks so much for the great review! We're happy we could get you a booth and that Gina and the whole team helped make it a great experience. So glad you loved the food too—hope to see you again soon! -The Gallery Restaurant Team
   

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2. T

   Tina VIP

   Philadelphia45 recensioni

   4.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 2

   Service is exceptional at The Gallery. The menu is limited but the food is delicious. It’s a hotel restaurant so the vibe is meh - feels a bit utilitarian and not very special. But for a lovely meal with considerate and attentive staff The Gallery is a nice option.
   

   Gallery RestaurantHa risposto 2 giorni fa

   Dear Tina, Thank you for your honest feedback and kind words about our service and cuisine. We’re so glad you enjoyed the meal and found our team attentive and considerate. While we understand the ambiance may not have fully met your expectations, we truly appreciate your perspective and will take it into account as we continue to improve the guest experience. We hope to welcome you back again soon! -The Gallery Restaurant Team
   

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3. J

   Jim VIP

   Orlando6 recensioni

   5.0

   Visitato il giorno 18 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Service was great. Gina did a great job. Our drinks were excellent! Bar did a great job with pear martini and chocolate martini. Excellent! Overall, great place to have a fine dining dinner. 
   

   Gallery RestaurantRisposta inviata il giorno 19 aprile 2025

   Dear Jim, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with Gina, Bartenders and culinary team; they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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4. L

   Libbie

   Charlotte1 recensione

   5.0

   Visitato il giorno 18 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Good food and presentation and the service was exceptional!
   

   Gallery RestaurantHa risposto 2 giorni fa

   Dear Libbie, Thank you so much for the 5 star review. We are pleased to hear you enjoyed your dining experience with us. We hope to see you again soon! -The Gallery Restaurant Team
   

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5. T

   Toni

   Washington DC1 recensione

   2.0

   Visitato il giorno 15 aprile 2025

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 3

   It was ok, not right for our party. And I will not be going back.
   

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6. J

   Joyce

   Charleston6 recensioni

   5.0

   Visitato il giorno 28 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   We were celebrating a friend's 60th birthday before a spa day. Our server, Caitlin, & service was great, prompt & food was delivered quickly... knowing we had spa appts. Just a little disappointed that the tuna sandwich was tuna salad but otherwise, everything was yummy!
   

   Gallery RestaurantRisposta inviata il giorno 2 aprile 2025

   Dear Joyce, Thank you so much for sharing your feedback! I'm so glad to hear that you had a wonderful time celebrating your friend's 60th birthday and that Caitlin's service met your expectations. It’s great to know the food was delivered quickly and that you enjoyed the overall experience. I do apologize for the mix-up with the tuna sandwich. I will make sure to review this with the team to ensure we're clear on the menu descriptions and that we deliver exactly what our guests are anticipating. Thanks again for your kind words, and we look forward to welcoming you back soon for another enjoyable visit! Thank you, Erin Bucher Director of Food & Beverage
   

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7. A

   Ally

   Charlotte11 recensioni

   2.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 1

   We have been coming here for brunch for years. This was our worst experience. The service was horrible. It was by far one of the worst experience we have ever had. The waitress was terrible. We arrived before our guests. She offered and served us drinks. Our guests arrived she never offered them drinks or told us the specials. She walked over and said what can I get you and took our order. I had to ask what the special was. She had a flat affect and almost seemed angry with us. She was so indifferent she was rude. The bathrooms were unsanitary. The toilets were so gross we couldn’t use them. The restaurant is worn and needs to be redone. The food was fast and good and the only positive part of the meal.
   

   Gallery RestaurantRisposta inviata il giorno 17 marzo 2025

   Dear Ally, Thank you for your feedback. I’m truly sorry to hear about your recent experience. We strive to offer great service, and it’s a concern to hear that we didn’t meet that standard. I will address this with our team to ensure it doesn’t happen again. I also regret that the state of the bathroom and the condition of the restaurant were not up to par. I appreciate you bringing this to our attention, I will address these concerns to improve our guests’ experience. I’m glad to hear you enjoyed the food, but I understand that great food should be paired with excellent service and a nice environment. I hope you will consider giving us another chance to provide you with the experience that you’ve come to expect from us over the years. Thank you, Erin Bucher Director of Food & Beverage
   

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8. p

   patrick VIP

   Baltimora13 recensioni

   5.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great food, people, ambiance, experience aa always.
   

   Gallery RestaurantRisposta inviata il giorno 16 marzo 2025

   Dear Patrick, Thank you for the wonderful feedback. We're thrilled to hear that you enjoyed the food, service, ambiance, and overall experience! We look forward to welcoming you back soon! -The Gallery Restaurant Team
   

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9. A

   Angie VIP

   Chicago23 recensioni

   5.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Always a special GO TO for an anniversary or celebration. Best upscale place in South Charlotte
   

   Gallery RestaurantRisposta inviata il giorno 16 marzo 2025

   Dear Angie, Thank you so much for your kind words! We’re honored to be your go-to spot for such special occasions. It’s always a pleasure to help make your celebrations memorable. We truly appreciate your continued support and look forward to welcoming you back for many more anniversaries and celebrations! -The Gallery Restaurant Team
   

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10. C

    Cindy

    Charlotte2 recensioni

    5.0

    Visitato il giorno 4 marzo 2025

    1. Complessivo 5
    2. Cibo 4
    3. Servizio 5
    4. Atmosfera 5

    Our group of 6 had a lovely dining experience. We will return.
    

    Gallery RestaurantRisposta inviata il giorno 13 marzo 2025

    Dear Cindy, Thank you so much for your kind words! We're thrilled to hear that you and your group had a lovely dining experience. We truly appreciate your feedback, and we're excited to welcome you back for another great meal in the future. -The Gallery Restaurant Team
    

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