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It was going well until it came time to receive our checks. We had a large group and from years of experience as a server and bartender, I understand that it can get messy. Training the servers to keep their orders organized is extremely important. It took longer to get our checks than the entire time of visit. This was due to the lack of training given to the server and possibly lack of experience. We made the reservation more than two weeks in advance so there was really no reason to not have someone on staff who could handle a party of 16.
Seemed like there were TWO managers on the shift and NEITHER of them offered to help the server or even approached our table to apologize for the inconvenience. We had people in from out of town and their flights were later that afternoon . We still got to show them around however it took A LOT of time away from our plans for the remainder of the time we had with our friends and family.
The salmon special was out of this world!! And the Miami Mojito‘s were excellent!! There were 10 of us and the service was amazing!!
Thank you for the kind words, Joe! We are thrilled to hear you enjoyed the salmon and mojito. Looking forward to seeing you again soon!
Great service, better food, and even better value! Definitely a club setting, but tolerable pre-9p.
Thank you for the kind feedback. Looking forward to seeing you soon!
The restaurant was surprisingly empty for a Friday night. While the waitress was incredibly attentive, the food didn’t live up to the well crafted menu. I ordered the Brussels sprouts salad and salmon. There were some Brussels sprouts but it was mostly kale from what I could see. Mind you it was dark inside but it was definitely kale. Not sure where the salad went in the wrong direction, but it just wasn’t a flavorful combo. The salmon was fishy tasting and seemed to be poached. My husband was underwhelmed with his dish too. Great looking menu. Great staff. So so dishes.
Steak and salmon were great! So was the fried avacado with crab meat.
Thank you for the great feedback. We are so glad you enjoyed!
Our reservation for 6 was at 8:15. We promptly received our drink order with the exception of our friend who finally went up to the bar to get his bottle of beer. The “Valentines” menu seemed expensive. Our appetizer for $15 consisted of 4 small fried avocado slices with a pinch of crabmeat. After an hour, our embarrassed waiter informed us they they were out of many menu items, with no substitution provided. It as an easy decision to leave at that point and dine somewhere else on the Banks.
Friday 6:30pm reservation for 8.
Waitress was very caring and did a great job checking in on us. She seemed new but was very knowledgeable and was definitely putting in the effort! Vibe wasn’t too intimidating. Music wasn’t too terribly loud and we could still chat at the table without screaming. I was disappointed because they had a special Valentine’s Day weekend menu which had fewer items within the $10-$20 price point whereas their usual menu has many items within that price point. I ended up only purchasing a salad because I wasn’t interested in a $35+ meal. I find it strange that the typical menu is around $$ but this special menu was $$$$. Interesting vibe and def for a specific crowd but not terrible! Would recommend going early if you aren’t into the club scene.
Thank you for the feedback. We are glad to hear you enjoyed your overall dining experience with us. Looking forward to seeing you again soon!
Great location. Not great execution on the meal. Came for valentines. Fixed menu. People kept leaving out of an exit door right by our table. Steak was not medium and cold.
Everything was outstanding. The food, service and atmosphere was amazing. We will be back!
Thank you for the great feedback! Looking forward to seeing you again soon!
Make sure your steak is right. And also waiter tried to slide gratuity in on a party of two and blamed it on a system error but he looked at the check before he brought it over kind of shady..
This was a very memorable night for my date and I. We had never been to Galla before and the experience was excellent.
Thank you for visiting us! We are so glad to hear you enjoyed your dining experience. Looking forward to seeing you again soon!
The food was mediocre at best , customer service was good , the food was over priced in opinion my friend ordered a filet and it was no bigger than a silver dollar for 40 bucks sooooo not worth it.
My wine had a bug in it although it was refreshed it was still disgusting.
I don’t have to return
I have travelled extensively in my career. That means dining out is the normal.
So, to say that my wife and I were very impressed with all 4 courses, service, and ambiance is a golden ticket.
Exceptional choice for a date night.
Thank you for the wonderful feedback! We are so glad you enjoyed your dining experience with us. Looking forward to seeing you again soon!
Welcomed me and my Thirteen year old daughter for Valentine’s Dad date! Great experience! Thank you!
Thank you for visiting us on Valentine's Day! We are so glad to hear you and your daughter enjoyed. Looking forward to seeing you again soon!
This was one of the worst, most overpriced meals I have ever had. What a disappointment.
Everything was good, attentive service first class. As good as everything was, it was a good value. Definitely will return.
Thank you for the wonderful feedback. Looking forward to seeing you again soon!
The food was subpar at best and definitely not worth the price. The kitchen messed up on my boyfriend’s steak and they were quick to offer a solution which is a plus. Their signature drinks weren’t anything to write home about; could definitely use some more creativity. Would possibly go there for a random drink and music night, and that’s really only because the staff is nice. Won’t be making reservations there again.
I think this restaurant needs to decide what it wants to be. Romantic dining spot, club or sports bar? Right now it is trying to be all three and it is not working. It's impossible to have romantic dinner ambience with sports on TV screens in every field of view. At least replace them with something beautiful and abstract on Valentine's Day. It's probably a fine place to get a steak, but my "seared" salmon was about the most boring salmon I have ever had. And it was not seared.
Went for the Tuesday steak dinner. Got seated quickly. Ordered the elderflower martini and it was delicious. Then shortly after my meal came and the steak was huge! And cooked perfectly.
Thank you for visiting us for Steak Night! We are so glad you enjoyed your dining experience with us. Looking forward to seeing you again soon!
Not to be missed! It was our first time eating here and we will be back. One of the state best steaks I’ve ever had! We were having dinner for my friends bachelorette party and they made her feel so special. Austin was amazing and the service was excellent.
The only thing keeping me from giving a full 5 star review on everything is the fact that after 30 minutes waiting for a drink that we had already paid for, we never got. We had to leave so the $13 drink was a waste.
Other than that, the food was amazing, the wait staff was great and friendly. The manager Brittany came over after food was delivered and was incredibly friendly and you could tell she genuinely enjoyed her job and being at work.
Had hamburger and angus sliders. Very good. Service great. Ambience okay: service was excellent. Will recommend to others and would go back again.
Everything was really good. My only complaint was that they didn't get a wine shipment in so they were out of all the house wines. I think they should've offered the next level of wine at some sort of discount.
This was our first visit to Galla. Dinner before a show. We were very pleasantly surprised by the attentive wait staff, great food and unique ambiance of this restaurant. Will definitely be back!
our server was excellent, never intruding, there as we needed him. Server Zakir M
Wonderful place to celebrate a birthday!
Austin was amazing!
We had a wonderful time on NYE! The food and service was AMAZING!
We celebrated Christmas Eve dinner at Galla Park, and it was wonderful. We have never dined here before, but we were pleasantly surprised with every aspect of the evening. Wonderful food, everything cooked to perfection, as well as great service. The waitress, runner, and busser were all great, the manager even came out and thanked us for for coming. 5 stars all around.
It was simply amazing! I was parking in the garage and the hostess was able to exactly where to park to be close to the entrance. Upon arrival my party was pleasantly greeted, and walked to our table. The server was phenomenal the food was good! I had a party of 8 and EVERYONE loved there food. We had steak, and shrimp, and salads! All good!
This was for a birthday party. We were informed when we got there that someone had bought out the restaurant for a private party that evening. The staff there more than accommodated us moving us to a private room. We had an amazing time, service was fantastic and the food was perfection!
Went in for the Tuesday night steak deal. Great food and value with a breathable environment, I will be going back again
We were seated immediately and that was the only good thing about our experience. We ordered pretty much as soon as we sat down. A freaking hour goes by and our food is still not out. We were headed to the Bengals game after and needed to get out. My food was finally brought out and the eggs looked like they’d been sitting out for a while, there was barely any goetta and the cheese was hard. They brought my husbands out about 20 mins after mine and it was wrong. The mimosas and bloody Mary’s were good. My husbands food was comped, and we were given a $50 gc because they knew they screwed up. They told us they had kitchen staff that didn’t show up. That’s fine and all, but our waitress barely came by to check on us, or to check on our food. It was ridiculous. We will not be going back.
I have digestive challenges. Zakir and team went out of their way to accommodate my special diet. We will return in the near future. This is a group of caring people, backed by a scratch kitchen.
Matt the manager and Anna our server we're both friendly and attentive. The food tasted great with many choices and the drinks hit the spot. We enjoyed it so much we will definitely be back.
The menu was limited and the environment was not very brunchy- a bit too club scene
Galla Park is a great place to get together for a game or party. It was my first time there and was meeting friends for a concert at Heritage Bank Arena. For us, a quieter place would have been better. However, I would go back again. The food was excellent. I needed gluten-free and they had options. I did not get sick! Try the truffle fries.
Steak was a little salty but overall everyone enjoyed the food and atmosphere.
Our server was AMAZING and took great care of us!!
Super classy place! Wasn't disappointed at all in what I hoped would be an upscale club.