Gala Restaurant

Commentaires sur le restaurant Gala Restaurant de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   David

   Richmond7 commentaires

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   So Good! Salmon is a delicious low calorie meal and the fettuccini is a yummy full meal. We sat in the open air patio. It was a very comfortable evening. Food options can be ordered off the Muse Bar menu as well. The local brew, Floridian, on tap completed our meals. This restaurant is very nice and convenient for the Hilton guests but accessible for others. Just self-park and your ticket can be validated after your meal.
   

   Gala RestaurantA répondu le 8 avril 2025

   Thank you, David, for the wonderful review! We're thrilled you enjoyed the salmon, fettuccini, and the Floridian on tap. It's great to hear you had a comfortable evening on the open-air patio. We're glad you found the location convenient and accessible—hope to welcome you back soon! - Rachel Wruk, Director of Food & Beverage
   

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2. L

   Luis VIP

   West Palm Beach12 commentaires

   3.0

   Y est allé le 9 février 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 5
   4. Ambiance 2

   Food nothing to brag about the desserts were not fresh service was excellent
   

   Gala RestaurantA répondu le 8 avril 2025

   Thank you, Luis, for your feedback. While we're glad to hear the service stood out, we're sorry the food and desserts didn’t meet expectations. Your comments have been shared with our culinary team for review. We hope to have the opportunity to improve your experience in the future. - Rachel Wruk, Director of Food & Beverage
   

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3. M

   Mike VIP

   Austin11 commentaires

   1.0

   Y est allé le 24 janvier 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Food took way too long. Took an hour to get a salad.
   

   Gala RestaurantA répondu le 8 avril 2025

   Thank you for your review, Mike. We sincerely apologize for the long wait you experienced and understand how frustrating that must have been. This is not the level of service we aim to provide, and your feedback has been shared with our team to address the delay. We appreciate you bringing this to our attention and hope to have the opportunity to make it right in the future. - Rachel Wruk, Director of Food & Beverage
   

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4. D

   Dirk VIP

   Düsseldorf8 commentaires

   4.0

   Y est allé le 23 décembre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Dinner after intercontinental flight with some small bites
   

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   Gala RestaurantA répondu le 16 janvier 2025

   Thank you, Dirk, for sharing your experience with us! We're glad to hear that you enjoyed your dinner and appreciated the food, service, ambience, and overall value. After an intercontinental flight, we’re happy we could provide a comfortable and satisfying meal to help you unwind. We hope to welcome you again soon whether it's for a quick bite or a full dining experience. Safe travels! - Rachel Wruk, Director of Food & Beverage
   

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5. C

   Christine VIP

   Las Vegas7 commentaires

   5.0

   Y est allé le 30 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The good was incredible as was the service. The outdoor dining area is very peaceful. I highly recommend this spot.
   

   Gala RestaurantA répondu le 19 décembre 2024

   Dear Christine, thank you for your wonderful review! We're delighted you enjoyed the food, service, and peaceful outdoor dining area. Your recommendation means the world to us, and we look forward to welcoming you back soon - Rachel Wruk, Director of Food & Beverage
   

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6. S

   Suzin VIP

   New York City97 commentaires

   4.0

   Y est allé le 18 novembre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   I’ve been there a few times and will continue to go back. The food and service are good. The restaurant is very attractive.
   

   Gala RestaurantA répondu le 19 décembre 2024

   Dear Suzin, thank you for your kind words and continued support! We're thrilled to hear you enjoy our food, service, and ambiance. It’s always a pleasure to welcome you, and we look forward to your next visit. - Rachel Wruk, Director of Food & Beverage
   

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7. OT

   Client d'OpenTable VIP

   Miami15 commentaires

   4.0

   Y est allé le 29 juin 2024

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wonderful new restaurant, beautiful decor, food was amazing, great service
   

   Gala RestaurantA répondu le 3 juillet 2024

   Thank you for your kind words! We're thrilled you enjoyed our decor, food, and service. Hope to see you again soon! - Rachel Wruk, Director of Food & Beverage
   

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8. OT

   Client d'OpenTable VIP

   Chicago 65 commentaires

   1.0

   Y est allé le 18 mai 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 2

   I decided to try Gala Restaurant & Muse Bar in Aventura, mainly due to its social media presence and the allure of a new dining spot. Located on the 7th floor of the Hilton with an outdoor pool view seating, the ambiance is quite appealing. Unfortunately, the dining experience did not match the promising setting. I visited for brunch, and the overall experience was underwhelming. The cappuccino was below average, lacking the rich flavor and smooth texture one would expect. The lox eggs Benedict was similarly disappointing. The potatoes tasted as if they had been prepared long in advance and simply reheated, resulting in a dry and unappetizing texture. Even the waffles, which I hoped would be a highlight, were nothing extraordinary. They were bland and lacked the crispiness that defines a good waffle. Considering the many dining options available in the area, Gala Restaurant & Muse Bar falls short. Despite the convenient location for Hilton guests, there are definitely better alternatives nearby. I wouldn't recommend dining here unless improvements are made to the food quality.
   

   Gala RestaurantA répondu le 3 juin 2024

   Dear customer, thank you for choosing Gala Restaurant & Muse Bar and for sharing your feedback with us. We're disappointed to hear that your brunch experience did not meet your expectations. Your comments regarding the cappuccino, lox eggs Benedict, and waffles have been noted, and we will address them with our culinary team to ensure improvements are made. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying dining experience in the future - Rachel Wruk, Director of Food & Beverage
   

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9. D

   Disappointed VIP

   Fort Lauderdale6 commentaires

   4.0

   Y est allé le 27 avril 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   We have been to Gala many times and really enjoy it. Last night there was a new menu and we were very disappointed not to see many of our favorite items, including crispy skin red snapper and crispy brussels sprouts! Please bring some of the old menu items back again!
   

   Gala RestaurantA répondu le 3 juin 2024

   Dear valued customer, thank you for your continued support and feedback. We appreciate your loyalty and will consider reintroducing some of your favorite items to the menu. We look forward to serving you again soon - Rachel Wruk, Director of Food & Beverage
   

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10. f

    fineschmeckers

    Toronto65 commentaires

    1.0

    Y est allé le 27 avril 2024

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 3

    Dont go! it was a horrible dinning experience . slow service ,bought the wrong drinks. when we ordered second drinks told us they are out of the cocktail we liked. food was not good. They performed a ridiculous attempt of cutting the mushrooms poached plastic bag with tiny scissors . fish was over cooked . 2 pasta dishes where not tasty . chicken skewers where dry cold and small. The nice cozy elegant decor and the long story of how this place is about women creation and women empowerment is not enough to run this restaurant. maybe if all staff where women, not men ,it might have helped . Beyond disappointment! I can't figure out how open table reviewers are giving this place 4.5 stars ?????
    

    Gala RestaurantA répondu le 3 juin 2024

    Dear fineschmeckers, we apologize for your disappointing experience. Your feedback is valued and will be addressed. We aim to improve and hope for another opportunity to exceed your expectations - Rachel Wruk, Director of Food & Beverage
    

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