Gabrielle Charleston in Hotel Bennett
Fantastic experience! Excellent wait staff and the food and drink and was out of control delicious. Will certainly return for our next birthday celebration!
We were in for lunch and loved it all. The setting is absolutely stunning and we were treated to first class service. The crab bisque was the best we have had and the chefs grain mustard vinaigrette on the salads was amazing. Definitely will be back!
It was wonderful!!! The service and attention to detail made my sister’s graduation dinner special!
Fantastic meal, phenomenon service in a wonderful setting. Definitely will be returning
Much of what we ordered was overly salted , one mushroom side dish in particular was so salty it was inedible.
It is shame as the space is pretty and the service good. The Chef needs to work on the food, it was just not as good as it should be and dial the salt WAY back!!
Thank you for taking the time to tell us that you found the food to be overly salted. We want everyone to enjoy every element of their experience with us and if we were made aware that you did not enjoy any part of your meal, we would have loved to prepare you a new plate. Although we pride ourselves in consistent, high quality food, sometimes we make mistakes and just ask to be given an opportunity to make it right. Thank you again, and we do hope you give us the chance to host you again.
I found my breakfast out with friends a little disappointing. I had higher expectations for both food and service at Gabrielle’s.
Had to navigate our way to table until finally seated. No hostess to greet as you enter restaurant area. A couple of managers were walking about as servers were attempting to be attentive. It was like a free for all.
I speak English rather well I think and believed I had communicated to our server that I wanted to order a cup of oatmeal with fresh berries on the side. I believed I was being heard and repeated my order a couple of times expecting that this request would be honored as the Oatmeal item was not listed on the menu. The server responded that “ this can be done.”
When food arrived nothing looked like what I had
ordered; I received a half filled mixed berries side and no oatmeal- instead it was granola. Didn’t want to make a fuss so asked for at least yogurt to go with, but not great that they didn’t comp me or discover that I had not received the oatmeal ~ at this point the dining experience was heading downhill. Had to ask for coffee refills and at one point another server poured coffee into a tea cup!
I think a review and training of staff would be appropriate here as this was not a professional/efficient approach to serving diners and especially at such a higher end hotel that has a historical reputation, local owner and is brand new on the Charleston hotels scene.
Will not return until service becomes more up to speed and the staff and management irons things out in the food and beverage area.
Too bad, Hotel is in a great location and interior is luxurious—I would have liked to make Gabrielle’s my go to dining destination for breakfast when I’m in town.
Good day Klee, I'm sorry to hear about your service at Gabrielle. The experience you received is not our standard and it appears we had several opportunities to try to turn this around and were not able to catch our mistakes. I want to assure you that this is not typical and we would love the opportunity to host you again and deliver the service you deserved on your maiden visit.
Definitely will be back.
The waitstaff and management were amazing.
Outstanding service and the food was second to none! Looking forward to going back!
Old friends visiting together ! The Eggs Bennett were pedestrian.
Meat was over cooked and dried out - - possibly prepared in advance. Awful l. Eggs were not poached correctly .. Also mushed & dried out. The Toast underneath was soggy. The smoked salmon was excellent. Breakfast rolls were excellent.
Bellini tasted funny - - not typical. Coffee was excellent. Server was excellent. Price was high considering no obvious valet parking assistance. Not coming back considering this place was SOOOOO incondistent. Exec Chef’s menu was mediocre .. He is likely overpaid. Needs to go to culinary school to learn how to manage. Yuck !
Our anniversary dinner was absolutely fantastic. Our server - Colin - was incredible and truly made the dinner an experience we'll never forget!
Beautiful spaces and outstanding service. But to be 5 stars the small touches are lacking. Camilla’s(the champagne bar) needs some munchies to pair with the cocktails. As we were having a drink prior to our dinner reservations we didn’t want to order an appetizer but would have liked something to munch on with our drinks. Bar tender said others had this same comment so why had it not been addressed?
Menu in Gabrielle’s not as extensive as other Charleston restaurants appealing to same customers(Grill 225, Charleston Place or Peninsula Grill) My husbands grouper was extremely small(maybe 4 oz at most) and menu needs to reflect seasonality( most things were on the heavy side) I loved the chicken but the rich brown sauce and grits made it seem more of a heavy winter offering. The Caesar salad was wonderful but was so large sharing would be recommended.
As locals, we dine out in Charleston several times a week. I hope Gabrielle’s improves their menu as the dining space is beautiful.
Service was top notch. Brandon was very knowledgeable. Unfortunately the evening ended with another flaw in their operations, the valet parking. You had to pay at the front hotel desk to retrieve your car. With only one staff member and a quirky computer system we had to wait a very long time behind hotel guests just to pay to get our car, then wait again out front for the valet to retrieve it( probably 25 minutes total to get our car). We had been to Grill 225 two nights before and not only is their valet less expensive but our car was waiting for us when we finished our meal!
For a hotel and restaurant that wants to be top tier and charges prices accordingly the Hotel Bennett has some work to do.
Thank you for providing detailed feedback about your experience. We have shared with the team and are looking forward to making some changes in response. I'm delighted that you enjoyed the space and the service. We hope that you do give us another chance to serve you as we continue to make improvements everyday. Thank you again for taking the time to tell us about your experience.
Very upscale in all the right ways. Attention to detail from start to finish and incredible food. Best steak and Lamp chops that we have had in Charleston. It was a 30th wedding anniversary dinner and we could not have been more satisfied. Beautiful,and relaxed ambiance. Don't miss the the very impressive rooftop bar up on top either before or after your meal.
Lunch with friends. Service was excellent. Would have liked a more expansive menu but was enjoyed by all of us
food was good and service was excellent...$12 bucks($18 if you dont go to frot desk) for parking plus tip seemd a bit much when you're spending $400 plus on drinks and dinner...they should validate parking for free
Our Easter dinner was served by a very friendly and efficient staff. The food was delicious. Our salad was split between us--luckily--since the serving would have been huge, even by Charleston standards. The gnocci with shellfish was perfectly cooked, as was the lamb, although the portion was too large. We had a glass each of the Burgundian chardonnay, a barbera, and a Duckhorn merlot, all excellent. The only negative aspect of the experience was the $12 dollar (validated at the front desk!) charge for valet parking. When we return we won't be using the valet service.
Excellent food and service. Warm, professional people from the moment you enter until the moment you leave.
We had a birthday celebration for both of our wives and they were delighted with the signed Menu and champagne. Enjoyed the evening very much.
Our family met at Gabrielle for dinner recently to celebrate a birthday. Everything from the spacious table in the beautiful dining room to the cocktails and delicious food was top notch! The Duck Gumbo did not disappoint and won rave reviews (which is high praise considering one of us is NOLA born & bred.) The Funfetti Birthday Cake was the perfect finishing touch complete with a candle for the birthday boy. Thank you, Marty and all the attentive folks who helped ensure our evening was perfect. We will be back again and again!
Charleston is a foodie town; so, I had high hopes, but they were dashed by the mediocre food, and bad service. There are way too many good restaurants in Charleston to go here again.
Chef Michael wrote a message on my menu for my birthday! Benjamin did an amazing job keeping the team serving on point. He even started us with complimentary champagne for my birthday. I had the Filet Oscar with a Soft Shell Crab on top (only available in season).
The food and service are second to none. They are truly an elite operation and their attention to detail shows.
This meal was an incredibly disappointing. I went in with very high hopes but they were all crushed. The space is beautiful, but that’s where the positives end. The service was average at best and the food was a colossal failure. Between two of us, we had 6 dishes and there was nothing we ate that we had any interest in eating again. Given the range of options in Charleston for fine dining, there’s no need to waste time or money on Gabrielle. The only reason I’m not giving them one star in because the space is stunning - and yet even in that regard, the two top tables are so unnecessarily long that you find yourself so far away from your dinner companion that any conversation becomes an unintended shouting match.
The actual hotel is beautiful. And Camellias is sparkly pink perfection. But as far as fine dining in Charleston goes, Gabrielle is just so so. The service was good, but seemed slow. It took a while to locate the bottle of wine we ordered. There wasn't anything wrong with our dinner. But there wasn't anything memorable either. I wou
Superd atmosphere. Food was delicious!
Great experience for our 5th wedding anniversary.
Superb. Decor and architecture is unmatched in Charleston. Service is outstanding! The Caesar Salad is quite possibly the best I’ve ever tasted and the French Onion Soup could serve as a meal on its own because of its heartiness...perfection!!! The true gem of the experience was the staff. Impeccable service and individuals that make you feel at home even in the most luxurious surroundings. Whether a special occasion, or just a dinner on the town, the only thing you will regret is if you do not dine here!
This was my second time visiting Gabrielle. both times for lunch and both time absolutely delicious
I want more!! First time I have the Eggs "Bennett" . We started with the mushroom bisque the fried sage topping just made it incredibly good. My poached eggs cooked perfectly as well as the
tenderloin. So tender I cut it with fork.
Second visit I had the local catch with slaw on a brioche bun. The comeback sauce mixed with the cabbage is just enough heat but not overdone at all. The fish was a perfectly grilled piece of groups. Delicious.
Our first visit we sat upstairs but it was such a beautiful day we say outside Monday.
Give it a try, bet you will go back
We all had a fabulous time with excellent service and noteworthy dishes. Our server Ben was outstanding and made our night special. Couldn’t have more compliments for our experience/dinner.
Fantastic cuisine. A great dining experience in Charleston
Outstanding! Delicious! Would definitely go back. Beautiful décor in a beautiful hotel. Must go to the roof to check out the views.
It was the ending to a wonderful girls trip to Charleston. The view at the rooftop bar was enchanting at sunset. The restaurant was nicely appointed. Our meal was delicious including the yummy chocolate torte for dessert!
One of the best dining experiences we have had in Charleston and we have been coming here for over 30 years!
What a great first time !!! Ellen is very professional, always with the smile and make you feel very comfortable. The only "bad" note, she forgot my wife's French fries !!!
Overall, excellent food and service.
Well overpriced for the quality of food when you compare to many other downtown Charleston restaurants. However the hotel in general is beautiful. Not planning to return to the restaurant but may go back to the rooftop bar for the view. The rooftop bar was very overpriced and the service was very slow but had a great view of the Charleston Harbor.
We had a wonderful time. We came for my mom’s birthday and enjoyed everything from dinner, drinks and wonderful service at Gabrielle to the pink champagne lounge, Camilla’s. We’ve had a wonderful time and we’re local to Charleston.
Good wasn’t great but very average food at an upscale hotel.
Awesome. Have to try shrimp remoulade. Will be a Charleston go to for high end dining
Hotel Bennett and Gabrielle’s fine dining have set a new standard of dining excellence not to only in Charleston but in the entire United States, in our opinion. We frequently dine at. Restaurants on the Peninsula and have experienced delicious food and great service; however, our experience at the Bennett was unexcelled. From valet parking to our pre-dinner drink in the luxurious bar, to the glorious soft shell crab, we were simply delighted!
The original art collection throughout the Common areas of the property is extensive and Southern. We will return for a visit to the champagne and caviar bar, which was quite popular during our visit to Gabrielles as was the beautiful rooftop bar. Be advised: this luxurious experience was pricey— but well worth every dollar we spen.’
Two of us ordered the eggs Bennett and both English muffin bottoms were so hard they wouldn’t cut with a knife. The filet on the eggs as well as the filet entree were over salted. Tried to order the Camellias cake dessert but were told it could only be ordered in the Camellias bar. Went to the bar to order the cake - they were out!
This was without exception one of the very best meals of my life--if not, the very BEST in every way. You MUST try this Restaurant!! I've been there for dinner, lunch & afternoon cocktails--all of which exceed excellent!!
Good day. Thank you for taking the time to pass along your compliments. We are very much looking forward to many more visits and are honored to make it to the top of your list. Thank you again, and we will be sure to share your feedback with the team.
Ross and the staff took care of us. Kudos to the back of the house as well - food was phenomenal! Looking forward to another meal at Gabrielle