Fusion by Pegasus

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1. JH

   JamilaH

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service5ambience5

   It's a great place to dine with a lovely ambiance.

   Report
2. L

   Lisa

   1 review

   5.0

   1 review

   Dined on January 28, 2023

   overall5food1service4ambience5

   Im not sure if to recommend Fusion, the taste of the food changes one time its very tasty and the next it has no taste this is something that should not happen.

   Report
3. OT

   OpenTable Diner

   Guyana

   1 review

   3.0

   1 review

   Dined on January 26, 2023

   overall3food3service2ambience5

   Waiters/waitresss are really slow on serving.

   Report
4. CG

   ChannaiG

   1 review

   4.0

   1 review

   Dined on January 23, 2023

   overall4food4service4ambience3

   The place is wonderful,but for it needs proper entertainment ( some nice music). Secondly, there needs to be some sort of sign giving directions when you get there, especially for someone that is going there for the first time. My friend and I wondered for quite a bit before you got some assistance because there was no security around. Apart from those two reviews I had a great time.

   Report
5. PB

   PrudenceB

   Guyana

   1 review

   4.0

   1 review

   Dined on January 22, 2023

   overall4food4service4ambience5

   My Second time trying the lunch special, The food was a bit less this time around but overall great service. Prices are also very reasonable. Would Recommend!

   Report
6. S

   Shan

   1 review

   2.0

   1 review

   Dined on January 22, 2023

   overall2food3service1ambience5

   The ambience was very beautiful however the waiting time on meals was very poor, there was a bug also in my cocktail as well. I’d recommend that a few adjustments be considered into the customer service.

   Report
7. PR

   PRIMROSE

   1 review

   5.0

   1 review

   Dined on January 18, 2023

   overall5food4service4ambience5

   Fusion's Chinese menu is great and the flavour is excellent but there is need for other menu options

   Report
8. OT

   OpenTable Diner

   New York Area

   4 reviews

   2.0

   4 reviews

   Dined on January 15, 2023

   overall2food2service2ambience4

   My second time here. Way worse than my first. Everything besides the pepper chicken and fish was terrible. The drinks weren’t bad. The overall wait time is horribly long and the cutlery was dirty. I will not be going back for a third time.

   Report
9. D

   Darn

   1 review

   1.0

   1 review

   Dined on January 15, 2023

   overall1food1service1ambience1

   Made a reservation via OpenTable and it was confirmed. The restaurant wasn't even open. The restaurant opened 30 minutes after our confirmed reservation. We showed up and spoke to staff but were told we would have to wait for them to open. Please fix your reservation system.

   Report
10. BR

    BernardR

    1 review

    1.0

    1 review

    Dined on January 11, 2023

    overall1food4service1ambience5

    My server was a total waste of time wasn’t knowledgeable about the product no personal connection waited almost 30 mins for a cup of coffee. My night there was just horrible sad to say.

    Report
11. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 11, 2023

    overall4food3service3ambience3

    Decent tasting food, order many things my only complaint that the garlic, ginger spiced duck had feathers on it. Didn’t like that. Great service on a busy night. Beautiful aesthetically, many spots to take memorable pictures. Would revisit.

    Report
12. m

    marcelles

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Beautiful lunch experience. A member of our party was gluten intolerant and the chef personally created an entree to suit her needs. It was all delicious.

    Report
13. EB

    EshwarB

    1 review

    3.0

    1 review

    Dined on January 6, 2023

    overall3food1service3ambience5

    Food was terrible, worst Chinese food I had in Guyana

    Report
14. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 5, 2023

    overall3food3service3ambience5

    The atmosphere was good however the service was very very slow. Seems as though the waiters/ waitress were pretty overwhelmed by the traffic thus being unable to attend to tables as often as expected. We ordered an Atlantic tea cocktail and received a Long Island ice tea, nevertheless the waiter was kind enough to take it back and replace it.

    Report
15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 2, 2023

    overall4food5service4ambience5

    The food was great, ambiance amazing. Wait time was a bit too long which was understood since there were quite a bit of persons at the time, nonetheless I can see myself returning in the future.

    Report
16. MB

    MichaellaB

    Guyana

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service1ambience4

    The service was very poor. The server only informed us the appetizers we order were finished when she brought out what she got from the kitchen an hour later. Everyone received cold food at the table and we kept looking for our server, who we presumed forgot about us since we had ordered another bottle of wine while waiting on the food. However, we received the bottle of wine after an hour of also waiting on our dinner. Overall the service we experienced was awful when compared to the other times we had visited the restaurant.

    Report
17. G

    General

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food3service1ambience3

    Essentially there was a service crisis which was conveyed directly to Mr Abadan.We took over an hour to get drinks actually 2 cocktails took 90mins.No water was ever offered eVen though requested multiple times.Waitress insisted that we take our appetizers at same time of meal .Throughout our Over 2 hours on location there was an uncleared table with visible bones left unclear joined by 2 others over same period.Apparently no bus boys or girls, such a beautiful location can suffer irreparable brand issues if service levels do not improve

    Report
18. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food5service4ambience5

    It was our second visit to the restaurant. The food was amazing and we loved the fact that they catered for vegetarians as many options were available to order from...We would definitely continue to visit in the future 😊

    Report
19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food5service3ambience5

    The food was great but customer service poor! I waited 25 mins for desert and had to request the bill instead…in addition to that I opted to pay with my card and was told I needed to go to the bar to do so while I saw the machines being taken to other customers….like what’s that about?!

    Report
20. A

    Alicia

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food4service3ambience5

    Great place to dine. The ambience was lovely. Prices are very affordable. And the food and cocktails are great. Service was slow however and the crispy pork was very salty for our taste buds.

    Report
21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food4service4ambience5

    The ambience was great especially since it during the Christmas season, the space was decorated nicely and the accompanied music was great. Service was prompt and the food was excellent..great choice I made for the last working day lunch of 2022.

    Report
22. JJ

    JoelJ

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food4service3ambience5

    The experience was very well coming myself an family was very impressed continue the good work management

    Report
23. CW

    ChelsiW

    1 review

    3.0

    1 review

    Dined on December 29, 2022

    overall3food5service2ambience4

    The waiting staff took a very long time to attend to my table. I was very disappointed with that. I had to call a waiting staff to attend to my table after half an hour wait

    Report
24. VK

    VenettaK

    Guyana

    1 review

    4.0

    1 review

    Dined on December 27, 2022

    overall4food4service4ambience5

    Service was good. Meals and drinks were served in a timely manner. Waitress was warm, welcoming and very helpful

    Report
25. DB

    DarshiniB

    1 review

    4.0

    1 review

    Dined on December 27, 2022

    overall4food3service5ambience5

    Was seated at a table at the back! Hated it! Some of the food was good and the service by waitress was good. Waiting time for food was good as well! Alfredo Pasta was horrible, absolutely no taste whatsoever!

    Report
26. OT

    OpenTable Diner

    Guyana

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food5service5ambience5

    Food was awesome! I would recommend this restaurant to anyone. Everything was just perfect.

    Report
27. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on December 24, 2022

    overall1food1service3ambience3

    Entering the Restaurant for Lunch the ambience was amazing and the Hostess was warm and welcoming. After being seated, it took us 14 minutes to meet our Server, (there was ONLY 5 tables occupied at that time) placed our drink order which took 18 minutes and was told upfront the Bartender is not here so we were not certain if the cocktails ordered would be available but after waiting it did arrive. Waiting 18 minutes for your drinks, is unacceptable when no water or bread basket is offered at the table. Food order was taken and I asked for a Pasta with Pesto sauce and was told it is available. When I got my Pasta, it was COLD and the sauce was either tomato or Marina which I refused and had sent back. No apology from the Chef or Restaurant Manager. As not having anything to eat but French Fries, I ordered another cocktail of which I ordered first. When it came to the table, the cocktail had a different color, so I talked to see and it was more like a Pina Colada when I queried, I was told another bartender came and he made this one. Where is the consistency on delivering a product. Having a such a nice restaurant and poor service it will not survive. Upper Management need to invest in Human Resources and train its team on service etiquette not only once but ongoing. I would not recommend the Fusion to anyone. Having to make reservations, I expected a high level of service.

    Report
28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 24, 2022

    overall3food2service4ambience5

    The ambiance at the restaurant was great and the server was also remarkable. The food however was either poorly cooked or not flavorful.

    Report
29. T

    Tatiana

    1 review

    5.0

    1 review

    Dined on December 23, 2022

    overall5food3service5ambience5

    It was great 10/10 would recommend definitely will be going again

    Report
30. B

    Bibiii

    1 review

    3.0

    1 review

    Dined on December 22, 2022

    overall3food4service3ambience5

    The service was good but needs a little improvement. The food was very tasty.

    Report
31. KS

    KumarS

    1 review

    1.0

    1 review

    Dined on December 21, 2022

    overall1food1service1ambience4

    Poor service and awful tasting food. Would not recommend

    Report
32. F

    Frenchie

    1 review

    1.0

    1 review

    Dined on December 18, 2022

    overall1food3service2ambience4

    "I had a less than satisfactory experience at this restaurant. When we arrived, the table had a used glass with a lipstick stain on it and had not been cleaned properly. The service was also disappointing as the server did not offer us any tissue or condiments. However, I will say that the decor was very nice and added to the overall atmosphere of the establishment. Overall, I was disappointed with the service and cleanliness, but the decor was a highlight."

    Report
33. EC

    EzekielC

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service4ambience5

    Wonderful atmosphere, courteous staff. Very friendly and professional. A special big up to my table's host for the night Ms. Pompey ❤️

    Report
34. S

    Shontel

    1 review

    3.0

    1 review

    Dined on December 18, 2022

    overall3food2service5ambience5

    The service and ambiance were terrific; however, the unavailability of some of the items on the menu was disappointing. In addition, some foods were bland in taste.

    Report
35. SA

    ShemaineA

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food4service3ambience5

    Customer service has to be improved. Less ice in cocktails. Servers need to check in more often with the customer.

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 16, 2022

    overall5food5service5ambience5

    The overall experience was great! 10/10

    Report
37. OT

    OpenTable Diner

    San Diego

    1 review

    1.0

    1 review

    Dined on December 14, 2022

    overall1food4service1ambience4

    The food was tasty but the service was one of worse in Guyana. This is a common feature of Pegasus. The waitress was unfriendly and our food took over 1 hour to prepare. This was unacceptable given that the restaurant was practically empty. More trained staff is desperately needed.

    Report
38. DR

    DaliniR

    1 review

    4.0

    1 review

    Dined on December 11, 2022

    overall4food3service3ambience4

    Great ambience and decor but food is just normal and okay

    Report
39. L

    Latoya

    1 review

    4.0

    1 review

    Dined on December 10, 2022

    overall4food4service5ambience5

    The Ambience is excellent. Restaurant is well lit and suitable for date night, lunch and family gatherings. Service was excellent. The waitress was friendly and knowledgeable about what was being served. Did not have to wait too long for food or drinks. Portion sizes were adequate and everything was palatable. I will visit again.

    Report
40. ZW

    ZalikaW

    1 review

    2.0

    1 review

    Dined on December 9, 2022

    overall2food2service1ambience5

    My table waited 30 mins for her drinks after placing our order . I had expected that the server would check on our table periodically that didn't happen. Service was a mess I would go back to peg fushion anytime soon .

    Report