Frenzy's - Southport Sharks

Frenzy's - Southport Sharks reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jan

   Brisbane2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   The place was very noisy due to a children's event taking place. The battered barramundi was nice but a little dry. My husbands beef cheeks were very tasty but cold underneath. Not reheated for long enough.
   

   Frenzy's - Southport SharksResponded 3 days ago

   Hi Jan, Thanks for dining with us and for taking the time to leave a review. We're really pleased to hear you enjoyed the barramundi and beef cheeks, though it’s disappointing to learn that parts of your experience didn’t quite hit the mark. We understand a busy atmosphere—especially during kids’ events—can sometimes affect the vibe, and it’s clear we missed the mark on getting the food temperature just right. Your comments have been noted and passed on to the team to help us improve moving forward. We hope you’ll consider visiting again soon, and we’ll do our best to deliver a smoother experience next time. Warm regards, The Southport Sharks Team
   

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2. J

   Julie

   Gold Coast2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely the best staff and food and the band
   

   Frenzy's - Southport SharksResponded 3 days ago

   We’re thrilled to hear you had such a great time with our team, enjoyed the food, and loved the band. We’ll be sure to pass this on to everyone involved. Looking forward to welcoming you back again soon, Julie! Warm regards, The Southport Sharks Team
   

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3. OT

   OpenTable Diner

   Gold Coast2 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food everything was tasty cooked perfectly and free for the 3kids was amazing👌🏾
   

   Frenzy's - Southport SharksResponded 3 days ago

   Hi there, Thanks so much for the lovely feedback! We're stoked to hear you enjoyed the food and that everything hit the spot. And yes—kids eating free is always a win! 👌🏾 Hope to see you and the family back again soon for another delicious visit. Cheers, The Southport Sharks Team
   

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4. C

   Carmela

   Gold Coast1 review

   3.0

   Dined on April 25, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The Hot food was cold eg asian, lamb curry, lasagne.
   

   Frenzy's - Southport SharksResponded 3 days ago

   Hi Carmela, Thanks for your feedback—it’s disappointing to hear the hot food wasn’t up to temperature during your visit. That’s certainly not the standard we aim for, and we’ve passed this on to our kitchen team to look into right away. We appreciate you bringing it to our attention and hope to welcome you back soon for a much improved experience. Kind regards, The Southport Sharks Team
   

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5. S

   Sonya

   Gold Coast1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Value for money was great, the prawns weren’t very nice, service was amazing, overall it was great and quite enjoyable.
   

   Frenzy's - Southport SharksResponded on April 24, 2025

   Thanks for the lovely feedback, Sonya! We're so pleased to hear you enjoyed the experience and received amazing service—that's what we aim for. We appreciate your note on the prawns and will pass it along to the team. Hope to welcome you back to Frenzy’s for another enjoyable visit soon!
   

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6. A

   Ann

   Gold Coast1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Here’s a polished version of your food review: ⸻ Review: The food was excellent — flavorful and well-prepared, definitely the highlight of the experience. However, the pricing felt a bit steep for what was offered. Some of our elderly guests mentioned that table service would have been appreciated, as picking it up from kitchen area posed a bit of a challenge. The ambience was okay — nothing extraordinary, but comfortable enough for a casual meal.
   

   Frenzy's - Southport SharksResponded on April 24, 2025

   Thanks for taking the time to share your thoughts, Ann. We're so pleased to hear the food was a standout—that’s exactly what we aim for! We appreciate your feedback on pricing and accessibility, and we’ll take this on board as we continue to improve the overall dining experience. Your comments are genuinely valuable to us, and we hope to welcome you back again soon.
   

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7. M

   Maribel

   Gold Coast1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The buffet is always a good value for your money, good variety of choices and all very delicious, seafood is fresh and all dishes are well cooked.
   

   Frenzy's - Southport SharksResponded on April 24, 2025

   Thanks so much for the great review, Maribel! We're glad to hear you’re loving the variety, freshness and value at our buffet. It’s always a pleasure to serve up a spread that hits the mark—hope to see you again at Frenzy’s soon!
   

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8. C

   Chantelle

   Gold Coast1 review

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Our reserved table was taken by someone else, prawns tasted bland, not worth the money
   

   Frenzy's - Southport SharksResponded on April 24, 2025

   Thanks for your feedback, Chantelle—we're sorry to hear your experience didn't meet expectations. We sincerely apologise for the mix-up with your reserved table and that the prawns weren’t up to scratch. This isn’t the standard we aim to deliver, and we’ll be reviewing this with our team to ensure it’s addressed. We’d love the chance to welcome you back and provide a much better experience next time.
   

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9. K

   Kylie

   Gold Coast1 review

   4.0

   Dined on April 17, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had the buffet. Hot food was lovely, dessert’s really weren’t edible . Lots of selections but dry and tasteless
   

   Frenzy's - Southport SharksResponded on April 24, 2025

   Thanks for your review and for highlighting the hot food—we're glad you enjoyed that part of the buffet, Kylie. We're sorry to hear the desserts didn’t hit the mark this time. Your feedback is appreciated and will be passed on to our kitchen team for review. We’re always working to improve and hope to deliver a better all-round experience on your next visit.
   

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10. J

    Joseph

    Gold Coast1 review

    4.0

    Dined on April 14, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Public can shove in and push around, but is pretty well rounded service :)
    

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